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Toyota of Cleveland

McDonald, TN

5.0
4,879 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,879 reviews

November 13, 2023

Very pleased with my recent purchase , this is my second truck i have bought from this dealer and this purchase involved trading the original purchased Tacoma in for a Tundra . Gregg Bain is an asset to thi More

by jdwoody1549
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Toyota of Cleveland responded

We're delighted to know you had a positive experience with us at Toyota of Cleveland, especially with Gregg! It's great that we could assist in upgrading your Tacoma to a Tundra. We appreciate the support and look forward to serving you again in the future!

November 13, 2023

My experience at Toyota of Cleveland was great; this was my first large purchase of a new vehicle, and Kenny Jones was a delight to work with. He helped guide us step-by-step through the process, and was ve More

by Mara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Toyota of Cleveland responded

Mara, we're so happy to know that Kenny, Tyler and Taylor made your first big car purchase a smooth one at Toyota of Cleveland. Enjoy every mile in your new Rav4!

November 11, 2023

Easy process and great service! We will absolutely recommend the team here to anyone who asks. Tyler Gibson made the experience a good one! Thank you! More

by Kate S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Toyota of Cleveland responded

Kate, we're so glad to know Tyler and our team at Toyota of Cleveland made your experience a positive one. Thank you for the recommendation! Enjoy your new ride.

November 10, 2023

Such a quick and easy process! These guys make buying a car fun and enjoyable. Highly recommend toyota of Cleveland!!! More

by Hat721
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Toyota of Cleveland responded

We're so glad to know you had a quick and enjoyable car buying experience with us at Toyota of Cleveland! Thanks for the high recommendation, we appreciate it. Safe travels in your new vehicle!

November 10, 2023

Austin is a fantastic facilitator and Justice is a straight professional: Highly recommend these men! Also GO VOLS! More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Owen, Jeremy Cox
Nov 13, 2023 -

Toyota of Cleveland responded

Larry, it's great to know that Austin and Justice provided you with such a positive experience at Toyota of Cleveland. We appreciate the recommendation and look forward to seeing you again! Thank you!

November 10, 2023

I purchased from Toyota of Cleveland based on the reputation of Gregg Bain. He was superb and all the good things I had heard about him were true. In addition, Mike, Justice and Angela were all great More

by Crpool
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Cofer
Nov 10, 2023 -

Toyota of Cleveland responded

We're delighted to know that you had a superb experience with Gregg and the rest of our team at Toyota of Cleveland. It's wonderful to see your feedback about how friendly, easy, and pleasant everything was. Enjoy your new car!

November 08, 2023

This is my 7th Toyota bought from the same dealership. They always do a great job. More

by Goodenjt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Toyota of Cleveland responded

We really appreciate you taking the time to leave Toyota of Cleveland this awesome review, thank you!

November 07, 2023

My salesman Kenny jones are helpful, knowledgeable and nice person. So are finance manager Taylor Alton. Toyota of Cleveland are better than capitol Toyota because they don’t add on something that you don More

by Teddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Toyota of Cleveland responded

Teddy, we're glad to know that Kenny and Taylor were able to provide you with a great experience at Toyota of Cleveland. We appreciate your feedback and are here for any future automotive needs!

November 06, 2023

This was the easiest dealership I have ever worked with! Ask for Jason he is the best! He made the process really smooth! He went above and beyond! Thanks again! More

by k3tboatwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Toyota of Cleveland responded

We're delighted to know that your experience with us at Toyota of Cleveland was smooth and easy! Jason will be pleased to learn about your positive feedback. Thanks for choosing us, we appreciate it!

November 05, 2023

Wonderful dealership to work with. Immediately greeting by Jason with a friendly handshake and genuine care to assist.. From beginning to end of my purchase, the group of gentleman tha More

by siakley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Cofer
Nov 06, 2023 -

Toyota of Cleveland responded

Hey Siakley, thank you for the great review! We're happy to know that Jason, Shane, Monte, and Jullien at Toyota of Cleveland provided you with such a positive experience. We strive for professionalism and friendliness. Have a great ride!

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