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Toyota of Cleveland

McDonald, TN

5.0
4,879 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,879 reviews

November 29, 2023

Everyone on the team was awesome. Special shoutout to Logan for being outside bright and early when we got there. Overall outstanding job guys!! This is how car buying should be. J More

by Josiah Seth Womble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Baker
Nov 29, 2023 -

Toyota of Cleveland responded

Hey Josiah, thank you for the 5-star rating! We're glad to know you had an awesome experience with Logan and the rest of our team at Toyota of Cleveland. We appreciate your kind words and see you again! Enjoy your new ride!

November 28, 2023

I typically don't like dealing directly with a dealership when purchasing a car but Toyota of Cleveland went above and beyond for me during the purchase of my car. The process was fast and seamles More

by shanarashuntel@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Beasley
Nov 29, 2023 -

Toyota of Cleveland responded

It's great to know that Demetrius and our team at Toyota of Cleveland provided you with an exceptional car-buying experience. We appreciate your kind words and hope you enjoy your new ride!

November 28, 2023

Thank you so much I love my 2013 Subaru so much thank you for help me do my insurance More

by ridleyjames93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Toyota of Cleveland responded

Thank you for the kind review! We're so glad our Toyota of Cleveland team could assist you and we're thrilled to hear you're enjoying your vehicle. Please don't hesitate to reach out if we can be of service again in the future!

November 26, 2023

Amanda Phifer was outstanding in helping us through the process searching for a Highlander. She communicated updates frequently and answered all of our questions. When we picked up the car, Logan Maddox, More

by mhopping
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Phifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Maddox - 5 stars
Nov 28, 2023 -

Toyota of Cleveland responded

We're delighted to know that Amanda & the team made your car-buying experience an enjoyable one. We always aim for clear communication and a smooth process from start to finish. thanks for choosing Toyota of Cleveland and enjoy the ride in your new Highlander!

November 26, 2023

The entire staff at Toyota Of Cleveland is so courteous and so pleasant to be around. Everyone speaks and everyone makes sure that you are not being neglected. I was not sure about which vehicle I wanted s More

by mlane22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Toyota of Cleveland responded

We're delighted to know that our team at Toyota of Cleveland was able to provide you with a pleasant experience and help you find your new RAV4 Hybrid. We appreciate the positive feedback, and we hope you enjoy every mile in your new car!

November 25, 2023

They really rolled out the red carpet. I bought my son his first car and they basically threw a party for us. I got a great deal, it was quick and easy, and clearly it’s a great working More

by Peter Knoop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caden (new salesman)
Nov 27, 2023 -

Toyota of Cleveland responded

Peter, we're overjoyed to know that you and your son had such a memorable experience at Toyota of Cleveland! It's great to hear that Caden provided such fantastic service throughout the entire process. We look forward to seeing you again for future purchases and in the meantime, we hope your son enjoys his new vehicle!

November 25, 2023

Awesome staff and service. They really went the extra mile. Couldn’t have ask for a better experience More

by Escogg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Toyota of Cleveland responded

We're delighted to know you had a great experience with our team at Toyota of Cleveland! We always aim to go the extra mile for our customers. Thanks for your review and we hope to see you again soon!

November 25, 2023

This is the third car we've purchased here because of great people and service. More

by ecartee73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Calfee
Nov 27, 2023 -

Toyota of Cleveland responded

We're so honored to be part of your automotive journey! We appreciate you returning each time and look forward to many more experiences like this in the future! Thank you so much, and enjoy! - Toyota of Cleveland

November 25, 2023

I had an amazing experience at Toyota of Cleveland the staff went above and beyond my expectations. The finance team for getting me where I wanted to be with my payments. There were several gentleman that More

by jetjr331975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Owen, Tyler Hunt
Nov 27, 2023 -

Toyota of Cleveland responded

We're so glad to know that our team at Toyota of Cleveland was able to exceed your expectations. We'll pass on your kind words to Jason and we look forward to seeing you for future purchases. Enjoy your TV and gift card!

November 25, 2023

My seventh Toyota my fourth forerunner and this is been the best experience buying any car anywhere. This covers 56 years of dealing with dealers. Preston White, Tyler Ratledge, and Taylor Alton were comp More

by captaindave
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston White, Katie Baker
Nov 27, 2023 -

Toyota of Cleveland responded

Thank you for the kind review! It's fantastic to know that Preston, Tyler & Taylor provided you with your best car-buying experience in 56 years. We're proud to have earned such high praise. Enjoy your fourth 4Runner and thanks for choosing Toyota of Cleveland!

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