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Toyota of Cleveland

McDonald, TN

5.0
4,880 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,880 reviews

March 07, 2024

Professional and friendly, took our time, no pressure at all. Kenny Jones and Crystal Thompson were wonderful to work with and helped make our vehicle purchase easy. Thank you Kenny and Crystal. More

by jr65k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Toyota of Cleveland responded

We're glad to know that Kenny and Crystal made your experience here at Toyota of Cleveland a smooth one! Thank you for choosing us!

March 06, 2024

Great dealership. They take their time to make sure you are happy and find you the best deal. More

by Carriemcdougal79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Toyota of Cleveland responded

Hi Carrie! Thank you for leaving us this five-star review and kind words about our sales team at Toyota of Cleveland! We'll see you next time!

March 06, 2024

Very kind and patient with me. I also feel as though I received a great deal .He was very personable. I would recommend him to any one looking for a Toyota. More

by Sama4104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Toyota of Cleveland responded

It's wonderful to know you felt well taken care of at Toyota of Cleveland. We appreciate your recommendation and we're here for any future needs!

March 04, 2024

It was an absolute pleasure buying our car from Toyota of Cleveland. Huge shout out to Logan Maddox; his associates Shane Defoor, Julien Allinder. From start to finish, this was the most stress free car buyi More

by JTaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Toyota of Cleveland responded

Hi J Taylor! We're so glad to know that Logan, Shane, Julien, and the team provided you with a stress-free car-buying experience at Toyota of Cleveland. Enjoy your Highlander Hybrid! Thanks for choosing us and spreading the word about our service.

March 03, 2024

The team members that helped my husband and I are the best ,and we will forever be grateful! Keep up the great work you do! More

by Jasmine Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Toyota of Cleveland responded

Jasmine, we're so glad to know that our team at Toyota of Cleveland was able to assist you and your husband effectively. Thanks for the support and kind words!

March 02, 2024

The staff at Toyota of Cleveland was great and knowledgeable. It was a great pleasure working with my sales representative Austin Calfee, And the financial representative Julien Allinder. They bot More

by pmtracker2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Toyota of Cleveland responded

We're delighted to know you had a positive experience with our team at Toyota of Cleveland! It's great that Austin and Julien could assist in making your purchase smooth and efficient. We appreciate the recommendation, thank you for choosing us!

March 01, 2024

Big D, Taylor and Matthew really helped me. I was having some issues wth a used car I bought from them and they allowed me to trade it after I had it only a month and gave me a really good deal More

by Nicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Beasley
Mar 01, 2024 -

Toyota of Cleveland responded

Nicki, it's great to know that Big D, Taylor and Matthew were able to assist you effectively at Toyota of Cleveland. We always strive for customer satisfaction! Enjoy your new ride!

March 01, 2024

Stockton and Matt were great. Finance was pain less. Overall great experience. Would recommend dealer More

by Hutsell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Toyota of Cleveland responded

Hi Hutsell! We're glad to know that Stockton and Matt provided a great experience at Toyota of Cleveland. Thanks for recommending us!

February 29, 2024

Alfred is just the best! !! He is kind, patient, and helped me make the right decision. More

by Emelhorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Toyota of Cleveland responded

We really appreciate you taking the time to leave Toyota of Cleveland this awesome review, thank you!

February 29, 2024

I went into the dealership at the beginning of February and they didn’t have the vehicle I was looking for but they did provide a timeline on when it would arrive. It took a few weeks but Noah kept me upda More

by rvietri13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Lockridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Toyota of Cleveland responded

We're so glad to know that our team, especially Noah, kept you updated and answered all your questions at Toyota of Cleveland. We appreciate the patience during the wait for your vehicle! Enjoy it and thank you for sharing this positive experience with us!

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