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Toyota of Cleveland

McDonald, TN

5.0
4,702 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,702 reviews

October 22, 2024

Wonderful experience! Tyler Gibson and Crystal Thompson were awesome to work with. Love the vehicle. More

by Craig Ward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Toyota of Cleveland responded

Craig, thank you for the fantastic review! We're so glad you enjoyed working with Tyler & Crystal and we're thrilled to hear you're loving the new vehicle. Please don't hesitate to reach out if our Toyota of Cleveland team can be of service again in the future!

October 22, 2024

Tyler & Crystal were amazing! They were kind, helpful, and professional. They worked hard to make it possible for us to get a new car. They even stayed late and helped us with the More

by Anne1234ward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Toyota of Cleveland responded

Anne, we're delighted to hear that Tyler and Crystal went above and beyond for you at Toyota of Cleveland. Thank you for sharing your experience with us! Enjoy your new car!

October 16, 2024

I had a great experience purchasing a used Toyota RAV4! !! My husband wanted me to pick out and buy a vehicle on my own!!! Lol It made me a little nervous, because I know women could be treated a bit diff More

by GinaB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Toyota of Cleveland responded

Gina, we're delighted to hear that Alfred and the team at Toyota of Cleveland made your car-buying experience a positive one! It's wonderful knowing you felt supported throughout the process. Enjoy your RAV4, and we look forward to seeing you again for your next purchase!

October 14, 2024

Alfred was very knowledgeable and did a great job sharing his knowledge with us regarding the vehicle. No pressure and we felt comfortable dealing with him. More

by Libba01
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Toyota of Cleveland responded

Thank you for sharing your experience with Alfred and the team at Toyota of Cleveland! We're glad to hear that his knowledgeable and no-pressure approach made you feel comfortable during your visit. Enjoy your new vehicle!

October 14, 2024

This was my second vehicle purchase from Toyota of Cleveland. I was pleased with the service department and if possible wanted to buy from this dealership again. Callaway Covington, my sales consult More

by brendagrealtor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Callaway Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland again! We're delighted to hear that Callaway provided excellent service and helped make your purchase experience a positive one. We appreciate the recommendation, and we're here if you have any future questions or concerns!

October 14, 2024

Top notch. Although delivery was delayed for reasons beyond the control of the dealership, they made sure I knew what was going on, and when things were going More

by ebills
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Toyota of Cleveland responded

We're delighted to hear that our team at Toyota of Cleveland kept you informed and provided great service despite the delivery delay. Thank you for your understanding and kind words!

October 12, 2024

Juan Carlos is the best, he’s so helpful and patient, he’s a pleasure to work with, super kind and sweet. More

by Ss
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal - finance 5 star
Oct 14, 2024 -

Toyota of Cleveland responded

We're delighted to hear that Juan Carlos provided such helpful and patient service at Toyota of Cleveland. Thank you for sharing your experience with us!

October 09, 2024

Purchased this car last night and very happy with the professional service we received from everyone, especially our sales consultant Juan Carlos. No heavy high pressure or rush just informative and kno More

by marilynnok
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Toyota of Cleveland responded

Marilyn, we're delighted to hear that Juan Carlos and the team at Toyota of Cleveland provided you with such a professional experience. Thank you for recommending us, and enjoy your new car!

October 09, 2024

Toyota of Cleveland helped me find the perfect car for me and were so patient with me through the chaos that can be car buying! More

by Kaylie Howard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Toyota of Cleveland responded

Kaylie, we're delighted to hear that our team at Toyota of Cleveland made your car-buying experience smooth and enjoyable. Thank you for choosing us!

October 08, 2024

They were very helpful in helping me choose the Rav 4 that I wanted. Every one was very friendly. Used the service department years ago and was pleased with it then. More

by camorelan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Toyota of Cleveland responded

We're delighted to hear that our team at Toyota of Cleveland was helpful and friendly during your recent visit! Enjoy your new RAV4, and please don't hesitate to reach out if we can assist you with any future automotive needs!