Toyota of Cleveland

There amazing people, and they helped me out a ton with it being my first time getting a new vehicle. it being my first time getting a new vehicle. More

Kenny was great to deal with. He answered our questions, and showed us what we we we wanted to see. Thanks Kenny, we love our truck! He answered our questions, and showed us what we we we wanted to see. Thanks Kenny, we love our truck! More

The building and grounds were very nice, but it's the people that really make a company stand out. Joey Abdullah and Taylor Alton were both very professional and helpful in making sure I left with a grea people that really make a company stand out. Joey Abdullah and Taylor Alton were both very professional and helpful in making sure I left with a great vehicle and they both deserve 5 stars. But Kaitlyn Thomas was a cut above that. She met me when I drove up and she was the last person I saw before driving off in a vehicle I didn't think I could afford on my strict retirement budget. She stayed with me every step of the way. She listened, which many sales folks don't do anymore. She was friendly, making sure I was comfortable. She was knowledgeable and very professional and didn't give up until she found something that met my needs and beyond. If there is a way to give her a double 5-star rating, she has earned them all.. More

We purchased a 2024 Tundra. And had a wounded experience. We arrived late in the evening and the dealer had actually closed while continuing are purchase, We were apologetic for And had a wounded experience. We arrived late in the evening and the dealer had actually closed while continuing are purchase, We were apologetic for coming in so late, Not one time did anyone hesitate to help or even act like they were upset to stay. More

I can’t even express how grateful I am for such an amazing dealership. Austin went above and beyond and got exactly what we wanted in a vehicle. I will continue purchasing my vehicles from now on. Jus amazing dealership. Austin went above and beyond and got exactly what we wanted in a vehicle. I will continue purchasing my vehicles from now on. Justice had us in and out of finance in a timely manner and we all know how sitting at dealership for hours can be exhausting and frustrating. They had everything ready to go for us so we were in and out quickly. Thank you both for such an amazing experience! Thank you to all the managers as well who helped with our purchase. Best dealership hands down! More

Evan Hicks was the sweetest salesman. He was super personable and NOT pushy which my wife and I appreciated. I run a multi million dollar business and would hire him tomorrow. Keep him ar He was super personable and NOT pushy which my wife and I appreciated. I run a multi million dollar business and would hire him tomorrow. Keep him around, he’s good for your business. We will definitely be asking for him in the future! More

I can’t say enough great things about the experience my wife and I had at Toyota of Cleveland. Kenny Jones, Madison Guy, Justice Goodner, and the rest of the dealer staff we encountered along the way were wife and I had at Toyota of Cleveland. Kenny Jones, Madison Guy, Justice Goodner, and the rest of the dealer staff we encountered along the way were friendly, professional, knowledgeable, and attentive. After 6 months of searching, we found the perfect vehicle and got top notch service the entire time we were at the dealership. I have no hesitation making my next Toyota purchase at Toyota of Cleveland! More

Very respectful. Worked overtime to help me with what I needed. Thank you all. Will definitely refer my friends Worked overtime to help me with what I needed. Thank you all. Will definitely refer my friends More

Excellent customer service in the service department. I appreciate the emails they send to keep you informed of timeframes. I appreciate the emails they send to keep you informed of timeframes. More

My husband and I were greeted by Fidel when we arrived to look for a Toyota Highlander. We knew what we wanted and couldn’t believe when we drove up and there was a 2025 white hybrid Highlander. Fidel Was v look for a Toyota Highlander. We knew what we wanted and couldn’t believe when we drove up and there was a 2025 white hybrid Highlander. Fidel Was very knowledgeable and was also very patient with all of our questions and was not at all pushy. He worked with us to try to get a price we could feel comfortable with and was always very patient throughout the process which can also become a Very long drawn out process. We also appreciated that Fidel stayed until we were finalized with the finance process and helped us familiarize ourselves with all the bells and whistles in our new car. We would definitely recommend Fidel - his customer service was top notch and he was a pleasure to work with. We also want to give a shout out to Stockton who worked with us on a price we could live with and was respectful of what we wanted to pay and get for our trade-in. We also worked with Crystal who helped us through the finance portion of car buying and answered all of our questions regarding warranties, service etc. it was a long day and all three were still courteous and customer service top notch. We recommend Cleveland Toyota highly if you value professional and excellent customer service. More