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Toyota of Cleveland

McDonald, TN

5.0
4,868 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,868 reviews

January 04, 2025

I had the most incredible experience at Toyota Cleveland! From the moment we arrived, the staff made us feel so welcome. The entire process of purchasing our Supra was smooth, stress-free, and enjoyable. More

by Lipsettfam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Toyota of Cleveland responded

We're delighted to hear about your incredible shopping experience with our team at Toyota of Cleveland! We appreciate your shoutout to our finance team as well. Enjoy your new Toyota Supra, and thank you for recommending us!

January 03, 2025

I grew up with a grandpa who owned a dealership, and I still have never had a better experience buying a car. AIthough the entire staff was amazing, I spent most of my time with Austin Calfee (sales) and More

by hayden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Toyota of Cleveland responded

Hayden, it's fantastic to hear that Austin and Taylor provided such an exceptional experience at Toyota of Cleveland! We're delighted you felt supported throughout the process. Enjoy your new car, and thank you for choosing us!

January 03, 2025

Our salesperson, Michael Dylan Covington, was very professional and knowledgeable. Our experience was wonderful and we will purchase from Toyota of Cleveland again! More

by Mindybyerley03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Toyota of Cleveland responded

Hi Mindy! We're delighted to hear that Michael provided you with a wonderful experience at Toyota of Cleveland. Thank you for your kind words and we look forward to seeing you again!

January 03, 2025

We had an excellent experience from the moment we stepped on the lot until we walked off with signed papers for our new car! Josh Howard and Justice Goodner were great to work with, as well as Tyler Ratledge More

by cnhaga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Toyota of Cleveland responded

It's fantastic to hear that Josh, Justice, and Tyler made your experience at Toyota of Cleveland so positive! We're glad they could assist with the mirror issue promptly. Enjoy your new car and thank you for choosing us!

January 03, 2025

Kenny was really great! He answered all our questions and made the buying process easy. Everyone at the dealership was friendly and knowledgeable. More

by Jcclonts53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Toyota of Cleveland responded

Hi JC Clonts! We're delighted to hear that Kenny and the team at Toyota of Cleveland made your buying experience smooth and enjoyable. Thanks for sharing your positive feedback!

January 01, 2025

Excellent communication, excellent treatment of their customers, wonderful customer service and a great vehicle purchase! More

by ChloeP24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Toyota of Cleveland responded

Chloe, we're delighted to hear about your positive experience with Toyota of Cleveland! Thank you for highlighting our communication and customer service. Enjoy your new vehicle!

December 31, 2024

It’s always a wonderful experience buying a car at Toyota of Cleveland Love working with Gregg Bain More

by Daniellewatts85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Toyota of Cleveland responded

Danielle, thank you for trusting Gregg & the Toyota of Cleveland team with your loyal business! We're grateful for your support and look forward to continuing to serve you in the future!

December 30, 2024

EVERYONE I INTERACTED WITH WAS VERY KNOWLEDGEABLE AND AND FRIENDLY. BOTH MIKE COVINGTON AND KENNY JONES WERE VERY HELPFUL AND HELPED ME DECIDE WHAT TRUCK I NEEDED. THIS IS MY THIRD TRUCK FROM CLEVELAND TOY More

by egmc3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland once again! We're delighted to hear that Mike and Kenny provided knowledgeable and friendly service. Enjoy your new truck, and we look forward to seeing you next time!

December 30, 2024

I got a wonderful worker named Gregg. We went there for one vehicle he saw it had some issues and led us to the perfect fit for us. Everyone was helpful and really sweet. More

by Jeni Cordell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Toyota of Cleveland responded

Jeni, it's fantastic to hear that Gregg and the team at Toyota of Cleveland helped you find the perfect vehicle! We appreciate your kind words and are glad you had a positive experience with us.

December 30, 2024

Kenny Jones and Justice Goodner were great to work with. Kenny was a no pressure sales associate who was patient with us and helped us find a great car. Justice explained everything with our contract and wa More

by sashaanderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Toyota of Cleveland responded

Sasha, we're delighted to hear that Kenny and Justice made your experience at Toyota of Cleveland a positive one! It's great to know they provided helpful service without any pressure. Enjoy your new car!

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