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Safro Toyota - Service Center

Brookfield, WI

4.9
751 Reviews

751 Reviews of Safro Toyota - Service Center

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September 28, 2023

Zach at the service department was extremely professional. Excellent listener and secured right solution for my Toyota Camry service need. I am extremely satisfied. More

by danielciloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Toyota of Brookfield responded

Hi Danielciloh, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2023

Spencer walked me through the problem and it was fixed in a timely fashion. I was very impressed. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Sep 29, 2023 -

Toyota of Brookfield responded

Hi Jeff, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

September 27, 2023

Bill Pardoe took care of my vehicle service needed professionally and kindly. He texted me the status as I was waiting. More

by lklee_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Toyota of Brookfield responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

September 26, 2023

Service advisor Bri Braun is amazing. So helpful, so professional. She is the kind of person that keeps me coming back More

by youcancontactchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Toyota of Brookfield responded

Hello, we're glad to hear that everything was completed to your satisfaction, please let us know if there is ever anything else we can assist you with.

September 25, 2023

I came in without an appointment for a tire issue. Was out the door within 2 hours during a busy time. Coley kept me informed during the entire process. Would recommend. More

by paulknisely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Sep 26, 2023 -

Toyota of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

September 23, 2023

“I recently took my car in for service at Toyota of Brookfield, and I was thoroughly impressed with their professionalism and efficiency. From the moment I walked in, I was greeted by friendly staff wh More

by minmin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

September 21, 2023

Excellent service. Excellent work. Customer service was first class. From the service desk to the pasts department. More

by LANelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Toyota of Brookfield responded

Hi Lanelson, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 14, 2023

I have bought very many cars from this dealership in the service department. Zackery Reed is exceptional. More

by Mrich0293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 14, 2023

Service staff are very helpful. I especially appreciated Bill Pardoe’s helpful explanations and suggestions. More

by Jhkeshopping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 13, 2023

I couldn’t have had a better experience. An email let me know my car was due for service. It was very easy to make an appointment at a time that was very convenient for me. When I arrived More

by I’m twina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugh the driver.
Sep 16, 2023 -

Toyota of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

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