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Safro Toyota - Service Center

Brookfield, WI

4.9
788 Reviews

788 Reviews of Safro Toyota - Service Center

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October 17, 2024

Excellent attentive customer service! Zach S assisted me, it was a great experience from the time I pulled into the garage until I left. More

by Angelabolda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tavin putins
Oct 19, 2024 -

Toyota of Brookfield responded

Hi, we're happy you found our staff Zach to be so supportive during your experience here at Toyota of Brookfield. We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2024

Zach S was my Service Assistant! Wow I got the best service on my 2016 Rava 4. This was my 64th visit to the service department! More

by Kfabster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Toyota of Brookfield responded

Hi, thank you for sharing your positive experience with Zach! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2024

I recently had my car’s first service at this dealership. All aspects were a great experience! More

by diane53186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! Have a wonderful day!

October 15, 2024

Coley K. was very professional and knowledgeable! The support I received from her was fantastic. Every time I have been in Toyota of Brookfield they have exce More

by sandy.hammen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Oct 19, 2024 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us, Sandy! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

October 12, 2024

A huge thank you to Zach Reed! He was extremely helpful and attentive. He helped me understand the concerns I'm having with my radio, and kept me informed on my 20k maintenance ch More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Toyota of Brookfield responded

Hi Kelly, we're glad to hear you found our staff to be so informative and helpful. If you have any further questions, please give us a call. We're always happy to help!

October 10, 2024

Excellent service, friendly staff. Nice atmosphere. I’m always happy for the team effort and support. More

by christinewagner573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 10, 2024

Service person very helpful and the estimate given was right on the actual price at pick up! More

by kckolstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Toyota of Brookfield responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs. Thank you, and have a fantastic day!

October 08, 2024

Always had good service at this dealer. Zack was very helpful in servicing my Tacoma. Also bringing in Lexus for service there as well. More

by Ljhensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Their snacks and drinks are A+ especially during maintenance that takes longer to perform. SAs also keep you informed via text More

by Mike Coach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layla Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coley Kuntz. 5stars
Oct 05, 2024 -

Toyota of Brookfield responded

We're glad to hear our staff took such great care of you, Mike! We hope we can continue to be of service to you down the road!

October 01, 2024

Service Dept is a joke. Overbooked and understaffed! I made an appointment for an oil change / tire rotation and when I dropped my car off, Zach said it would take 60 - 90 m More

by Jsf
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Reed
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Toyota of Brookfield responded

Hi, we apologize for your disappointment and appreciate you bringing this to our attention. Your feedback is invaluable to us. Rest assured, we take your concerns seriously, and a management team member will contact you shortly to address the issues you've raised. Thank you for your patience and for allowing us to make things right.

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