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Safro Toyota - Service Center

Brookfield, WI

4.9
669 Reviews

669 Reviews of Safro Toyota - Service Center

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January 26, 2024

They communicated everything and got the job done completely. If there any issues they throughly explaned. Courtesy shuttle driver was fantastic!!! More

by Znelwonders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hue - Shuttle driver
Jan 27, 2024 -

Toyota of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 24, 2024

Coley Kuntz was great with communication and quick responses. She was very helpful. Thank you so much. More

by Lindsay.rose7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Jan 26, 2024 -

Toyota of Brookfield responded

Lindsay, we're thrilled to hear you were pleased with the service experience Coley provided! It means so much to us to receive such wonderful feedback! We look forward to helping again in the future! Take care!

January 18, 2024

Coley Kuntz was awesome under trying circumstances. It was below zero outside but she made sure I got inside immediately. She took all the pertinent information to have my Highlander serviced in a ver More

by Mbake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Jan 20, 2024 -

Toyota of Brookfield responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 18, 2024

Amazing customer service. I try and get Bri when I come in. Keeps me updated on repair and time completion. More

by Mkpetersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Toyota of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 17, 2024

Quick comfortable service, I was out the door in under an hour for oil change and tire rotation More

by Doug4560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 17, 2024

Recently took my 4runner in for routine maintenance and Coley helped me get everything taken care of and was excellent on communication through the whole visit. Would definitely have her as my point of con More

by rbago79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kuntz, Coley
Jan 19, 2024 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 16, 2024

Great service department. Car prices are higher than the others in area. Improvement there is needed. More

by Randall.kuhlmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Toyota of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 15, 2024

I had a great experience at Toyota, specifically with Bill P. He was able to fix an issue with our account that we were having for several weeks in which 4 other people were not able to fix. On top of th More

by Nick R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Toyota of Brookfield responded

Hi, thanks for sharing your recent service experience with us, Nick! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

January 12, 2024

Zach S was very helpful and kept me up to date on my car thank you! More

by Octobermm1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 08, 2024

Excellent service, complimentary shuttle. Polite and helpful staff. Daniel was great! I’m very pleased. More

by Markpoytinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Toyota of Brookfield responded

We're happy to hear you had such a positive experience with our team! Thank you for sharing your feedback. We hope to be of assistance again in the future. Take care!

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