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Safro Toyota - Service Center

Brookfield, WI

4.9
722 Reviews

722 Reviews of Safro Toyota - Service Center

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August 31, 2024

Tyler was extremely helpful in getting me what I needed and quickly. He was very communicative and made sure I was happy with my car and everything was how I hoped it would be! More

by customer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Stanley
Sep 05, 2024 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

August 24, 2024

Clean, well run, and efficient. Zach S. Was a pleasure to work with and I enjoyed my experience More

by DrewM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Toyota of Brookfield responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

August 22, 2024

The service I received, as my first time here, from Tyler, was terrific. I decided to try Brookfield after disappointment with a dealer on S. 108 St, where I've gone for some time. The recommendation f More

by barbshap1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Stanley and Bobbi tire person 5 stars both
Aug 24, 2024 -

Toyota of Brookfield responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2024

My main interaction was with Spencer Forsmo. I really appreciated his answering of the many questions I returned to ask him- he was a great help to me and explained everything clearly. I am conf More

by Rsteininger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Forsmo
Aug 24, 2024 -

Toyota of Brookfield responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2024

Ready and waiting to service the next customer when you arrive. Friendly and respectful . Has advice for customers More

by cassugreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 19, 2024 -

Toyota of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 17, 2024

Great GM leader comes great workers. I come from 2 and a half hours away so that tells you a lot. So I give you all a 10 overall rating. More

by rosa5733@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Krochmal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danyele Wondolkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Toyota of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

August 14, 2024

Bri always is on top of things. Her communication and ability to articulate issues accurately and timely is so appreciated. I can call her anytime with general questions and she alw More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Toyota of Brookfield responded

Hi Jeff, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

Lying to customers or not able to understand parts trying to sell chip key and programming at serv department for non chip key thanks for waiting my time More

by Northsouthpride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts counter
Aug 10, 2024 -

Toyota of Brookfield responded

We appreciate you bringing this experience to our attention. If you are willing, please contact our General Sales Manager, Tim Buti at (262) 393-8995 when you can, so we can address this situation directly. Thank you and have a great day.

August 08, 2024

Kyle has made it extremely easy for em to continue scheduling my services. I've been using Toyota Napoleon for about 5 years now and always found it to be a pain to schedule service. He has since fixe More

by timothy.winkler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Krochmal
Aug 11, 2024 -

Toyota of Brookfield responded

Hi Timothy, thank you so much for your feedback! Kyle will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 07, 2024

Nicole Kuntz is an outstanding Service Advisor. She is professional, courteous, and extremely helpful. We had an unusual situation where we needed our Toyota RAV4 serviced with very short notice. N More

by RX350 Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Kuntz - FIVE STARS
Aug 09, 2024 -

Toyota of Brookfield responded

Hi, thanks for your praise and kind comments about our team. We hope you have a great day!

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