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Toyota of Braintree - Service Center
Braintree, MA
288 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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288 Reviews of Toyota of Braintree - Service Center
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June 24, 2023
We had our car worked on. Lawrence Huggins was quite nice and personable. We also hit the corner cafe inside there which is a small local business. Great service, fair priced, Lawrence Huggins was quite nice and personable. We also hit the corner cafe inside there which is a small local business. Great service, fair priced, and free coffee, tea or hot chocolate. More
by B
Employees Worked With
Lawrence Huggins
June 08, 2023
I had a great recent experience with Gerry, Jethro and Eric. Jethro is my go-to service guy and we recently purchased a new vehicle with Gerry. Both were reliable resources on a recent service visit, as J Eric. Jethro is my go-to service guy and we recently purchased a new vehicle with Gerry. Both were reliable resources on a recent service visit, as Jethro orchestrated the analysis of the issue with my 2011 Highlander and Gerry offered information on new vehicle options if I decided aganst the recommended work. He even pulled in Eric as another trusted advisor to help me understand all of my options. I am completely satisfied and feel like the Tufankjian team had my back, especially these three guys. Thank you! More
by bobbarrett33
June 08, 2023
I always have a great experience here. Bobby Keough gets me in and out without any headaches . Iv dealt with him with my past 3 Toyota purchases and continued services. A++++ Bobby Keough gets me in and out without any headaches . Iv dealt with him with my past 3 Toyota purchases and continued services. A++++ More
by JUPASCO
Employees Worked With
Other Employees :
Jethro Michel
June 03, 2023
Bob was a great help and could not have been more friendly. He’s a really great guy and he’s an okay golfer! Also I will beat Carlos on the golf course friendly. He’s a really great guy and he’s an okay golfer! Also I will beat Carlos on the golf course More
by SEANCORMICAN16
Employees Worked With
May 09, 2023
came in for regular maintenance may 8,2023. ..Ashok is always attentive &a gentleman! While car was being worked on he showed me a fender part of plastic that was rubbing against back tire. Asho ..Ashok is always attentive &a gentleman! While car was being worked on he showed me a fender part of plastic that was rubbing against back tire. Ashok was kind enough to put duck tape over the plastic to fix the problem. Was also kind enough to give me a bottle of water from his break room so i could take some meds...So he s thoughful & has a great work ethic, and that is notable & appreciated ! More
by J33054
Employees Worked With
May 08, 2023
It is always a pleasure to work with Bob Keough. He goes the extra "mile" in every aspect! He goes the extra "mile" in every aspect! More
by Marco Marie
Employees Worked With
Other Employees :
Matthew Bocchino
April 13, 2023
i recently had an appointment for the installation of a tonneau cover and an inspection sticker on my recently purchased tacoma. The installation should have taken no longer than 1 hr max and the inspectio tonneau cover and an inspection sticker on my recently purchased tacoma. The installation should have taken no longer than 1 hr max and the inspection maybe 20 minutes. I was there for 3 1/2 hrs. When they completed the vehicle I was not given any instruction on the operation or care of the product. Also they did not offer to schedule future service appointments. They also failed to provide a copy of the sticker inspection report. I found the entire visit very unprofessional and will take my service to another Toyota dealer. More
by Dennis Hunt
Employees Worked With
April 03, 2023
The service department is the worst mechanic I have ever been to. I had my car towed here after it stalled on the highway and the service advisor I worked with was totally unresponsive and never followed th been to. I had my car towed here after it stalled on the highway and the service advisor I worked with was totally unresponsive and never followed through with anything he said he would do. They also did not fix the issue. The service people just cleared the codes and gave my car back to me knowing that my car was liable to stall again on the highway leaving me in a life-threatening situation. I took the car to Parkway Toyota in Dedham the day after getting it back and they fixed it that day by replacing the catalytic converter and I have had no issues since. More
by Darrin
Employees Worked With
Danial Heino
March 02, 2023
I have been a customer of Bob’s and Toyota of Braintree for almost 10 years. Bob will bend over backwards to make sure you have the car that you want at the best price possible. My son and daughter for almost 10 years. Bob will bend over backwards to make sure you have the car that you want at the best price possible. My son and daughter-in-law just bought their first car with Bob’s help recently too. The service at this dealership is second to none. Highly recommended. More
by jpa1234
January 27, 2023
They got my service completed faster than expected, Eric and Inez were great, very kind and focused on their work. and Inez were great, very kind and focused on their work. More
by A vita
