Toyota of Boerne

Yeah very satisfied, I would definitely recommend this place Overall great experience love the people I worked with. Will definitely return in the future. Highly recommend this place. We’ve been long time Toyota Overall great experience love the people I worked with. Will definitely return in the future. Highly recommend this place. We’ve been long time Toyota buyers, so this was pretty easy. Mark Herrera and Jose Perez we’re great salesman to work with More

Tundra Purchasr I recently purchased a 2018 Tundra from Toyota of Boerne. My experience from start to drive out could not have been better. Best car buying experience I recently purchased a 2018 Tundra from Toyota of Boerne. My experience from start to drive out could not have been better. Best car buying experience I have ever had My salesman, Nate Akalu, was superb. Very knowledgeable on every aspect of the Tundra He was very patient and seemed to enjoy pointing out the various features of the Tundra I could not recommend Toyota of Boerne more Excellent dealership. And Nate was the best More

Service Department SERVICE DEPARTMENT I am very unsatisfied and disappointed with my recent experience with Toyota of Boerne. I drove a total of 132 miles to check out SERVICE DEPARTMENT I am very unsatisfied and disappointed with my recent experience with Toyota of Boerne. I drove a total of 132 miles to check out a 2016 Voltswagon Passat, 2 days of owning the car I have come to find out that the Rotors were grooved in and my alignment was completely off. So the next day I drove another total of 132 miles to see if this issue could be resolved. The car was shaking so badly my hands would vibrate on the steering wheel and the gas paddle, also my stopping time was effected by this. The Sales manager told me he did not know how this was over looked and the Service Manger said the something. The Service manger told me it was their fault for over looking this issue and told me they would take care of it. They gave me a rental and I returned the next day traveling 66 miles, Missing Classes and MY MILITARY TRAINING to take care of the issue. When I looked over the car I noticed the Rear Rotors weren't even touched. When I asked about this the Service manger told me it was not a safety issue and doesn't effect the cars driving. I argued with the sales manger for about an hour and no dice. They did half the job and told me it was "NOT profitable" for them to spend one more hour to fix what they missed in the first place and deemed not a safety issue!! I understand that your techs don't deem this a safety issue but it's now become a customer service, or lack thereof, issue. Your techs overlooked the issue from the beginning then half assed the repair doing only the bare minimum and not correcting the entire issue. I expected more from a large dealership with such a reputation. This was my first and definitely my last experience with this company. And as a lifetime local resident and Army Veteran, I can assure you that my friends, family, and social network will be warned about the shortcomings of your Service department. More

My New Sequoia 2018 My Salesman was Erik Elzidondo and I wanted a Sequoia with Black interior. He was very patient and touched bases with me every 3 - 4 months to let me My Salesman was Erik Elzidondo and I wanted a Sequoia with Black interior. He was very patient and touched bases with me every 3 - 4 months to let me know what was available. He called me about 3 weeks ago and told me that the Sequioa Sport model was available and they could order me one. I went in and they assigned me Colin as Erik wad with another customer. Colin showed me what wad on the lot and when Erik finished with the other customer her came over and we ordered the Sports model. I called Erik last Saturday, told him I wanted the Blue Sequioa Limited, weren't in Tuesday and picked it up. I enjoyed working with Erik, he did not try to force a car on me. I will work with him when I am using the dealership and will refer anyone I know, who show interest in purchasing a vehicle. More

Service Department I have been taking my 2017 Toyota Tundra for service and have received exceptional service every time. I will strongly recommend this dealer to frien I have been taking my 2017 Toyota Tundra for service and have received exceptional service every time. I will strongly recommend this dealer to friends and relatives!! More

Excellent Service From the greeting as i rolled up, to the communiques and updates texted, i am pleased. Service was appreciated and timely. Thank you Toyota of Boerne. From the greeting as i rolled up, to the communiques and updates texted, i am pleased. Service was appreciated and timely. Thank you Toyota of Boerne. More

Used Toyota Rav4 I had found a used Toyota Rav4 online for our daughter as her old one had been totaled. On the way up our salesman called to advise TOB was not keepi I had found a used Toyota Rav4 online for our daughter as her old one had been totaled. On the way up our salesman called to advise TOB was not keeping the vehicle as it was not up to their standards but they had another one come in the day before I might be interested in. It was above my price range but he assured me they would work with us. We left with what we felt was a very good deal on a better vehicle. Although the process was very long like all dealerships our car had not been detailed so they detailed it for us before we picked it up. Weren't happy with the unseen parts of the detailing so the manager gave us complimentary detailing the next time we came in. We bought the extended warranty so our oil changes are free and we have to say we have NEVER been treated this well at a dealership. They go above and beyond in courtesy and service. More

Driving in style Richard Aguilar Was our car salesman. Richard listened to what we wanted and expected didn't waste our time and was able to accomplish what we Richard Aguilar Was our car salesman. Richard listened to what we wanted and expected didn't waste our time and was able to accomplish what we desired. He was able to beat the competitors in price and value of the vehicle. More

Excellent The wait is always comfortable. The accommodations are nice. Employees are professional and courteous. Service time is reasonable especially since the The wait is always comfortable. The accommodations are nice. Employees are professional and courteous. Service time is reasonable especially since they are very busy. Would recommend to buy and service at Toyota of Boerne. More

Outstanding Dealership Service I give Toyota of Boerne a high ten, because of the great and outstanding service that is provided by sales professionals like Mr. Anthony Barlow, Aga I give Toyota of Boerne a high ten, because of the great and outstanding service that is provided by sales professionals like Mr. Anthony Barlow, Again Thank you! More