Toyota of Boerne

The body shop is top notch! I would recommend them to all. Your service department is also good. I would recommend them to all. Your service department is also good. More

Waiting area comfortable. Service managers must have high turnover as I hardly ever get the same person twice. I have always been treated kindly no matter who the service mana Service managers must have high turnover as I hardly ever get the same person twice. I have always been treated kindly no matter who the service manager is. More

DAVID AGUAIS, salesman at Toyota of Boerne is a LIAR, FRAUD and straight up MISREPRESENTED a vehicle! Buyer BEWARE. I did my research beforehand and selected a certified pre-owed 2022 Toyota Corolla, wit FRAUD and straight up MISREPRESENTED a vehicle! Buyer BEWARE. I did my research beforehand and selected a certified pre-owed 2022 Toyota Corolla, with 24K miles, priced at $18K. DAVID contacted me and we discussed the vehicle in detail, I gave him the Stock ID# and VIN# of the vehicle and he confirmed it was in stock and would have it ready for a test drive. I came into the dealership 2 hours after confirming availability, he had the vehicle up front ready for the test drive, or so I was led to believed. As we moved to speak with the finance person, Socrates, presented paperwork, my son happen to catch the last 6 digits of the VIN listed did not match the VIN of the vehicle we selected, when I began to look closer, the year and mileage was also not same. The fiancé manager quickly stated, “let me call DAVID back in.” After some time, DAVID walks in and says, "I'm sorry, the original Vehicle we discussed is no longer available and has been sold”. Shocked is the only word I can describe how I felt, DAVID never once said he had switched vehicles on my paperwork, not once had he said the vehicle we discussed was no longer available, he literally attempted to sell me a totally different vehicle, he listed a 2020 Toyota Corolla, with 68K miles!!! He priced this vehicle at $18,200K! This was not done by error, he absolutely knew what he was doing! I stood up, called him a Liar to his face, asked Socrates to tear up any paperwork, before walking out. How many times has DAVID done this to other customers and gotten away with it? I confirmed with Socrates, if my son had not caught that initial VIN # change, we would have been held to the contract for a vehicle I knew nothing about, he provided a Carfax and vehicle history on one vehicle and wrote in a total different one. When a customer walks into Toyota there should be a sense of integrity and honesty, DAVID takes the Toyota name and reputation and throws it out the window. I am beyond disgusted by DAVID AGUIS! - DO NOT PURCHASE FROM HIM More

Choose no other than Toyota of Boerne! I had several items to take care of on my 2008 Toyota Sequoia and James Waite worked with me the whole time, letting me know daily, the status of my I had several items to take care of on my 2008 Toyota Sequoia and James Waite worked with me the whole time, letting me know daily, the status of my vehicle. I have been a customer since the purchase of my car and I will be going back when the time comes for a replacement! I have 360,000 miles on this vehicle and I believe it is due to regular maintenance with Toyota of Boerne. Thank you, James and the entire staff at Toyota of Boerne! More

Top-notch service. Extremely pleased with the service I received today. I was well updated on progress and timing through Robert Casarez & Juan Bretado. Excellent servi Extremely pleased with the service I received today. I was well updated on progress and timing through Robert Casarez & Juan Bretado. Excellent service from start to finish. Thank you so much! I would definitely recommend them! More

Had the pleasure of working with Gonzalo when I brought my car in for service and he was very sweet and made sure my service was completed in a timely manner. my car in for service and he was very sweet and made sure my service was completed in a timely manner. More

Would like to commend Service Advisor Juan Guzman for very attentive and very professional service.. very attentive and very professional service.. More

It was 60-70 $ for servicing but increased to 100. But still this dealership is awesome. Very truthful about what our car needs and what it doesn’t. Love to be there. But still this dealership is awesome. Very truthful about what our car needs and what it doesn’t. Love to be there. More

Everything done in an expeditiously. Service manager very helpful and informative. Pleased with my service today Service manager very helpful and informative. Pleased with my service today More

I make the extra drive to drive from San Antonio to boerne just for the service dept Juan Guzmán did a great job servicing my venza make sure you ask for him boerne just for the service dept Juan Guzmán did a great job servicing my venza make sure you ask for him More