
Toyota of Boerne
Boerne, TX
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I have had an amazing experience with this dealership in all aspects of service. The sales process was smooth, financing easy, and Trina in the service department is the best!!! all aspects of service. The sales process was smooth, financing easy, and Trina in the service department is the best!!! More
I went to Toyota of Boerne to get a bid on a new Camry just like I did with 5 other dealers. I had no plans to buy that morning but they made me an offer I couldn't refuse. Met with Aaron Grantham and th just like I did with 5 other dealers. I had no plans to buy that morning but they made me an offer I couldn't refuse. Met with Aaron Grantham and the offer he gave me beat the lowest bid I had so far by $1500. More
Went to look for a Sienna Platinum. Though there were none available, I asked for the Sales Person to provide me with a hypothetical total cost out of the door. What I was sad to see Though there were none available, I asked for the Sales Person to provide me with a hypothetical total cost out of the door. What I was sad to see was the $ 3000 in Tint/Clear something, $ 3000 in GuidPoint and $ 1900 in Ceramic Costing which he said were added to all vehicles sold at the dealership. I told him that this was simply an $ 8000 mark up in price which I was unacceptable to me. The total price of the Sienna came to be approximately $ 72,000 out of the door. There is no way I am going to pay that exhorbitant amount, and I have lost faith in the dealership. If this is what they are going to charge, I am not interested in them. There are other vehicles to chose from and other dealership More
Was very pleased by the service extended by James Trevino, Our appointment was initially with Lucas, however, he was not available. James was an excellent substitute. He helped us find a better vehi Trevino, Our appointment was initially with Lucas, however, he was not available. James was an excellent substitute. He helped us find a better vehicle to suit our needs, good job! More
Toyota of Boerne took care of fixing my RAV4 leaving it in excellent conditions. The service at this dealership is outstanding and like going there because of the high quality service they provide each tim in excellent conditions. The service at this dealership is outstanding and like going there because of the high quality service they provide each time. The service representative Juan Guzman provided updates and estimates which helped me to manage my repair. More
Went in for an oil change and wanted to get info on what else my car may need in the near future. Juan Guzman in the service dept was thorough about what I needed and what to expect. He was very patient wit else my car may need in the near future. Juan Guzman in the service dept was thorough about what I needed and what to expect. He was very patient with my questions and made sure I understood what my car needs so I can keep it from having an issue down the road. Thank you Juan! More
Vic Vaughan Toyota of Boerne wasted my time and then sold a truck I was ready to buy out from under me. When was the last time you were interested in a car and the salesman waited 5 hours to get back to you a truck I was ready to buy out from under me. When was the last time you were interested in a car and the salesman waited 5 hours to get back to you? Then as we’re agreeing to the sale after said 5 hours of waiting for a response tells me… “oops it’s been sold, sorry”. Totally deceptive, unprofessional and dishonest. Guess the “Dealmaker” Chris Franklin was out of the office letting his staff lose business. More