Toyota of Boerne

Definitely a place to buy ur next vehicle come see the staff at Toyota of Boerne you won't be disappointed I guarantee it staff at Toyota of Boerne you won't be disappointed I guarantee it More

This place is busy for a reason. Great customer service and great service at competitive prices. Great customer service and great service at competitive prices. More

Great customer service provided by Javier Bernal. Will be back in the near future and recommend. Will be back in the near future and recommend. More

I was able to get an appointment easily. I got in before my appointment time, was offered a rental for use. Received video of my vehicle. Car rides real smooth. I got in before my appointment time, was offered a rental for use. Received video of my vehicle. Car rides real smooth. More

EXCELLENT service Rigo is an excellent seller 5 stars for him very patient, also Noel in the financing department. thank you so much him very patient, also Noel in the financing department. thank you so much More

Professional, timely, courteous, and friendly in all areas from sales to service. Highly recommended for all. areas from sales to service. Highly recommended for all. More

Toyota of Boerne's sales team and finace team were very professional, accommodating, and polite. professional, accommodating, and polite. More

Buyer beware. I’m so disappointed that I failed for the bait and switch at Vic Caughan Toyota of Boernie. I called the dealership and talked to Xavainer Guillen I’m so disappointed that I failed for the bait and switch at Vic Caughan Toyota of Boernie. I called the dealership and talked to Xavainer Guillen. I explained that I would like a “out the door price” and after going back and forworth Xavainer and myself settled on $29,800 for the Silver 2023 Camry Hybrid. I texted him, and clearly asked “And your manager is aware that is out the door price correct?” And Xavainer responds to my text with Yes sir! And a thumbs up. So I’m thinking we have a solid deal, and I’m ready to purchase the car. So my friend and I drive the two hours to pay for the car only to find out we got played. Xavainer stated that he didn’t remember anything we had talked about, and then started to act dumb like he never sold any car in his life. The price isn’t what he promised at all, the price has completely jumped up higher. It was right out of a bad comedy act that ended up waiting 6 hours of my life. More

Our salesman Joshua Lopez listened to our needs and found the perfect vehicle at the right price! Will definitely do business again with Toyota Boerne. the perfect vehicle at the right price! Will definitely do business again with Toyota Boerne. More

Be careful when spending your money here at this dealership. The General Manager, General Sales Manager, & Service Director never keep their words. They kicked me back and forth between them like a dealership. The General Manager, General Sales Manager, & Service Director never keep their words. They kicked me back and forth between them like a ball. Here is the story: In 2021, I bought my Toyota Avalon here. In 2023, I came to buy another Toyota Crown here. I took it back a week after I had purchased it to get it fixed and it took 3 days to get a hold of them since they were ignoring me. The worse thing is that they test drove my vehicle and got into an accident in which they rolled over my car. Since the accident, I have spoken to General Manager Chris Franklin, General Sales Manager Tuan Tran, and Service Director named Frankie. They all said sorry and was willing to do what it takes to not let me lose any type of money and time because of their mess. They promised me a bunch of things and also said they are a man of their words. However, it turns out that none of these promises are being fulfilled. The sad part is that they abandoned their returning customer (I felt like the only thing they cared about after insurance paid for the damages of my car was to sell me another vehicle). Instead of helping like they said they would, they let me deal directly with their insurance even though this mess was caused by them. Even in circumstances where I just needed to just pick up my belongings that I had left in my car, I had to plead and wait for their response. There are countless times where I had to drive over 60 miles (round trip), even in the rain, just to see if I can get an answer from them. I had a very bad experience with toyota of boerne. Please refer to the pictures I posted so that you can see for yourself how they’ve lied from beginning to end. ps : Hey Frankie, even though you lied to me, I still covered your number because I respect your privacy. Please look back at yourself and remember all your lies. More