Toyota of Boerne

Oil change I arrived 30 mins prior to my appointment but they took my car straight away. They finished very quickly and Geno went over all of the results. He w I arrived 30 mins prior to my appointment but they took my car straight away. They finished very quickly and Geno went over all of the results. He was both professional and courteous. Even though there are other Toyota dealerships closer to my home I prefer the service and reception I receive each time from the staff of Toyota of Boerne More

Toyota of Boerne is great All of the staff at Toyota Boerne were very nice! We would recommend anyone to go there if your looking for a car. The staff really tried finding all All of the staff at Toyota Boerne were very nice! We would recommend anyone to go there if your looking for a car. The staff really tried finding all that we wanted without trying to find something more expensive. They didn't rush nor push us in any way and we had a pleasant experience with all the staff and have come home feeling very happy with our purchase. More

Rough start Placed an inquiry on a trade in value for my 2014 Tundra and was contacted by a sales rep Scott. We made arrangements to meet (on Saturday) and Scott Placed an inquiry on a trade in value for my 2014 Tundra and was contacted by a sales rep Scott. We made arrangements to meet (on Saturday) and Scott was able to show us a couple of tundras that we were interested in however when negotiations start we were far from our target amount. He assured us he would work on our deal and call us with an update. Unfortunately he did not get back with us. I made couple attempts to reach him (4days) and unfortunately our efforts were unsuccessful. I made a contact with an old friend who works there and he was able to have Jessica call me immediately. Told her what I was looking for and got right on it. We meet talked numbers initially could not reach a deal. I asked to speak to a manager just to express my disappointment with our interaction with Scott. Rick (Manager) came in heard my concern and was able to turn things around. He met my numbers and really changed my experience with Toyota Boerne. I now have a beautiful 2016 Tundra. Satisfied customer More

Service department was professional and friendly. Kept us informed of issues and progress and costs of repairs on our Toyota. We will recommend to friends. department was professional and friendly. Kept us informed of issues and progress and costs of repairs on our Toyota. We will recommend to friends. More

Great job Fast and accurate service always the best price always willing to help the military community great job keep up the good work will return for all futu Fast and accurate service always the best price always willing to help the military community great job keep up the good work will return for all future needs More

Great group of people not full of xxxxxxxx . I called before driving from another Toyota dealership where I had friends that couldn't get me what I wanted I.I called to talk to the salesman o . I called before driving from another Toyota dealership where I had friends that couldn't get me what I wanted I.I called to talk to the salesman on the phone he sent me pictures and everything he told me on the phone was straight up an accurate when I got there Other than USAA screwing up the transaction was perfect More

Excellent service experience Went beyond just the oil change that I came in for without charging more. It was an excellent service experience. I live 40 minutes from Toyota of Boe Went beyond just the oil change that I came in for without charging more. It was an excellent service experience. I live 40 minutes from Toyota of Boerne but it's worth traveling the distance to go there for service. More

Great service but sales/admin in another world. We've been with TOB since they opened their doors. Service has always been great and can be trusted to do the right things. Last years we bought two We've been with TOB since they opened their doors. Service has always been great and can be trusted to do the right things. Last years we bought two 2015 Highlanders. The first one was absent the side and rear sensor alarms which TOB installed some aftermarket equipment. It didn't work, the system as installed would not alarm on any automobiles however it did alarm on PEOPLE walking on the sidewalks. We turned the car in for a 2015 Highlander Limited - much better. Our friends bought a new Avalon which we were to receive a $100 gift card. After several months of asking about it we were finally told to come by on a Friday to pick it up (after 4 months). When my wife arrived at TOB no one knew anything about it - I gave up. Also I had DV plates on my 2013 Highlander trade-in that were never removed and place on the new 2015 cars. I received several sets of new Texas plate in the mail which I had to turn in for refund to receive my DV plates. It took me 10 days and 4 trips to San Antonio to straighten in all out. While I've always had great service for my vehicles (6 Toyotas) something has gone haywire in the TOB front office. More

Great experience Had a great experience with our sales person. Was there to assists on short notice. Always looking for our best interest. Would definitely do business Had a great experience with our sales person. Was there to assists on short notice. Always looking for our best interest. Would definitely do business with them again in the future! More

No better place I bought my Avalon here almost 3 years ago due to my experiences with the service department. When I bring my car in for service, they are fast and fr I bought my Avalon here almost 3 years ago due to my experiences with the service department. When I bring my car in for service, they are fast and friendly. Gene along with the rest of the staff always take great care of me. I use to bring my Camry here for service and was amazed by the hospitality and honesty. Before I found Toyota Boerne, I had taken my cars to other places and it seems they would always tell me I needed to replace or fix certain things. I feel confident when I take it to Boerne Toyota. Recently I brought my husband along and he too was impressed. He said he will drive the extra few miles and get his Tundra serviced there as well. More