Toyota of Boerne

I had a good experience. I bought a used tacoma with 16k miles which is exactly what I was looking for. I would buy from them again I bought a used tacoma with 16k miles which is exactly what I was looking for. I would buy from them again More

Great staff! Hannah Grossman was my sales person. She is courteous and knowledgeable. I will definitely buy from her again Hannah Grossman was my sales person. She is courteous and knowledgeable. I will definitely buy from her again More

Terrific service Eric was a true professional Service highly recommended First time customer will return to this dealership highly recommended First time customer will return to this dealership More

Go elsewhere where you are valued as a customer. Had to go through 3 Salesman who said they would call back but no return calls. Third salesman finally got information but vehicle sold moments be Had to go through 3 Salesman who said they would call back but no return calls. Third salesman finally got information but vehicle sold moments before. If response to questions could have been given by previous salesman since we are 4 hours away, possibly sale could have been to us. I was a return customer but now I won't return again. Horrible business principle More

I went in looking for a specific vehicle but was informed it sold as I arrived. Luke G was very patient with me and found me a vehicle in my budget. Overall a great experience. it sold as I arrived. Luke G was very patient with me and found me a vehicle in my budget. Overall a great experience. More

I arrived on schedule for an 8:40 appointment. There was apparently a meeting that the techs out of their scheduled services. My service began almost 2 hours late, and that delay was apparently There was apparently a meeting that the techs out of their scheduled services. My service began almost 2 hours late, and that delay was apparently the experience of more people. Totally unacceptable, and a repeat of this experience will result in my finding another dealer to do my service. Juan, my service agent, was very professional and helpful, but I got the idea that he was blindsided by the delays and was needing to spend a lot of time with dissatisfied customers. More

They claimed my 2024 Limited Toyota Tundra had certain features, but when realized it did they tried to place the blame on my instead of taking ownership of salesman and dealership mistake during purchase features, but when realized it did they tried to place the blame on my instead of taking ownership of salesman and dealership mistake during purchase. Worked with General Manager Chris Franklin, Customer Relations Manager Nellie Pantanini, and several Sales Managers; over a three-day period, but have not been successful. More

Hannah Grossman was great to deal with. I will request her again. The process was smooth and straightforward. I will request her again. The process was smooth and straightforward. More

There are $3,000 non negotiable hidden fees that did not come up until closing. Everything else was nice. come up until closing. Everything else was nice. More

Great customer service! Issac is the best! Pick him to help you with all your car needs. Issac is the best! Pick him to help you with all your car needs. More