Toyota of Boerne
Boerne, TX
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Regular maintenance 25000 and 20000 mile. My wife and I have purchased four(4) new vehicles from TOB - two 2010 Tundras and one 2013 Tundra and one 2013 4 Runner Limited. We have always retu My wife and I have purchased four(4) new vehicles from TOB - two 2010 Tundras and one 2013 Tundra and one 2013 4 Runner Limited. We have always returned to the dealership for regular maintenance and new tires. The experience has always met or exceeded our expectations. The staff are professional and courteous to a fault. Needless to say the customer waiting area is superb with free coffee and snacks. Since our round trip to the dealership is in excess of 90 miles- you must know that we are sold on TOB! More
Customer Service This is my first Toyota Rav and extremely satisfied with the vehicle. The salesman was very helpful making sure that we would be happy, happy happy wi This is my first Toyota Rav and extremely satisfied with the vehicle. The salesman was very helpful making sure that we would be happy, happy happy with the vehicle. More
Attitude and customer service are everything - and price! Here is a letter I sent to the owner. It speaks for itself. I would like to take a moment to thank you and your staff at Toyota of Boerne for working Here is a letter I sent to the owner. It speaks for itself. I would like to take a moment to thank you and your staff at Toyota of Boerne for working with Holly and I today. If you remember, we had a brief conversation in Chris’ office where you also introduced us to one of your sons. Holly and I recently moved to Bandera from Houston. I have owned Toyota’s for a long time and dealt with many dealerships over the years. The process of purchasing a new 1794 Tundra at your dealership was actually pleasurable. Why? It seemed: 1. Everyone (including Chris Franklin and Dani in finance whose email addresses I do not have so please forward this to them) were exceptionally genuine 2. Everyone seemed interested in customer service and not just selling us a car 3. The dealership is clean and orderly with a touch of class in the lots, sales floor, offices/cubicles, service department and bathrooms 4. Everyone had/has excellent interpersonal skills - which you cannot teach a person. They seem to have these skills by nature. After completing all the paper work Holly and I were headed out the door around 6:00 PM to go home. Holly went to drive the new Tundra and headed to my car. To my surprise, I had a flat tire on my old Camry! “No problem” said Mike Wells. "Let me see what we can do about that". Gene Kirts, in Service, and his staff came to the rescue and had the flat fixed in record time. Thanks, Gene. Much appreciated. Again, thank you and we look forward to using and recommending your dealership for many years into the future. More
Best Experience in 30+ Years of Driving I am a Toyota convert now. I was not a fan, until I came to this dealership. The customer service and after care are stellar. I bought my 2014 4-runne I am a Toyota convert now. I was not a fan, until I came to this dealership. The customer service and after care are stellar. I bought my 2014 4-runner and my salesman made sure I had the exact car to meet my needs. They were respectful of my financial situation, and made sure I had a payment and price that stayed within my budget. My service rep, Tina Webb, contacts me regularly when I need service, and they are prepared when I arrive, whether it is just for an hour, or if I need a rental. I never thought I would be a Toyota fan, but now I tell everybody that this is the only place to buy a car. More
TOP RATED I have been using Toyota of Boerne for many years, first as a service provider on a prior Toyota I owned and I recently purchased a new Tundra from th I have been using Toyota of Boerne for many years, first as a service provider on a prior Toyota I owned and I recently purchased a new Tundra from their location. I rate them AAA+. Excellent customer service. This is my dealership forever ! More
35K Mile Service Visit My last visit to Toyota of Boerne was for my Toyota 4-Runner to be checked at 35K miles. Everything went very smoothly from start to finish. I was in My last visit to Toyota of Boerne was for my Toyota 4-Runner to be checked at 35K miles. Everything went very smoothly from start to finish. I was in and out of there in an hour. The service I received was excellent. More
Our recent purchase My Wife and I purchased our Golden Chariot from Toyota of Boerne last Friday - We were looking for several features in the vehicle we wanted to purcha My Wife and I purchased our Golden Chariot from Toyota of Boerne last Friday - We were looking for several features in the vehicle we wanted to purchase - Salesman Mike Maloney went to extra special lengths checking the inventory and did find a vehicle that had all the Bells and Whistles that we could afford financially - Finance Manager, Abel Perez, gave us a complete understatnding of the options that are offered when purchasing a vehicle from Toyota of Boerne - We liked all the employess that we had contact with! We have been telling all of our friends what fun we had dealing with Mike Maloney ! More
Fabulous Fast, easy & professional. Very comfortable lounge with amenities, clean and organized for efficiency. Definitely would work with them in the future Fast, easy & professional. Very comfortable lounge with amenities, clean and organized for efficiency. Definitely would work with them in the future for service or new purchases. More
A job well done I scheduled the 40,000 mile service appointment for 11AM Wednesday. The work was completed in a reasonable amount of time. They gave me a courtesy car I scheduled the 40,000 mile service appointment for 11AM Wednesday. The work was completed in a reasonable amount of time. They gave me a courtesy car wash and I was on my way home before noon. It was a good experience. Thanks, Jeff More
5K Service Matrix oil change was done promptly and the invoice was explained clearly. All fluids were topped off and tire pressure checked. Excellent work. Faci Matrix oil change was done promptly and the invoice was explained clearly. All fluids were topped off and tire pressure checked. Excellent work. Facility and personnel are excellent. More