Toyota of Boerne

Service satisfaction As usual your service department does an outstanding job. As I've said before i past three other dealersships on the way there to Boerne, because of As usual your service department does an outstanding job. As I've said before i past three other dealersships on the way there to Boerne, because of the satisfaction I get from there on a job we'll done. The sixty mile drive oneway is worth it. More

Fumbled pricing I had a written deal with my salesman and his manager, with the understanding I was looking to lease. When we went to finance the deal fell through as I had a written deal with my salesman and his manager, with the understanding I was looking to lease. When we went to finance the deal fell through as the finance director stated the rebate was less and there was another charge From the bank for leasing I was not informed of. The bottom cost of the car kept increasing as the errors made by staff and computers were given to me the buyer. I am still in negotiation but very frustrated as I was told I was given the best deal but not a reasonable answer of why the errors are being given to me. More

Great service My 08 highlander broke the brake stop switch. A very odd part to break and not readily available. They were able to find the part within a week and ge My 08 highlander broke the brake stop switch. A very odd part to break and not readily available. They were able to find the part within a week and get me back up and running. This was over the Christmas holiday so they had to search extensively and find the part. They called and kept me informed the whole time. More

Toyota of Boerne Had a great experience with Phillip B. and Donald. They worked very hard to get me the best deal possible for my 2016 tundra. I also appreciate the fo Had a great experience with Phillip B. and Donald. They worked very hard to get me the best deal possible for my 2016 tundra. I also appreciate the follow calls to ensure everything was going well. I was recommended to them by several friends and would recommend them as well. The customer service we received was equal to the above and beyond service we receive from Mercedes. 5 stars for customer service 5 stars for price I forget the accounting guys name, but he was great as well. He helped me get $200 back from previous dealership on a gap policy. That's a bonus for me. Dealership looks great and everyone hung around until 10:30 on Dec. 23rd to ensure I received the best Christmas gift possible. More

Toyota Rav 4 I AM highly pleased with everyone involved in making this transition smooth for me. I wanted a RAV 4 LIMITED but with the upside down equity of my Mer I AM highly pleased with everyone involved in making this transition smooth for me. I wanted a RAV 4 LIMITED but with the upside down equity of my Mercedes I was able to buy a Rav 4 XLE and stay within my budget. I really WANTED the LIMITED bcus it came with the amenities I was accustomed to with the Mercedes. They offered a lease on the vehicle and I declined BUT after thinking about everything when I got home I decided in the morning I would call and see how much a lease would be for the LIMITED, I called and everything was explained to me over the phone. I went in after work the same day and changed the contract from buying to a lease. I was able to drive off in the Rav 4 LIMITED and was still able to stay well within my budget. Donald and Rick stayed late for three days to make sure I was able to have the car I REALLY wanted. More

Awesome Service My service advisor treated me with with respect and was very friendly, respectful, professional and courteous. She was able to answer any questions I My service advisor treated me with with respect and was very friendly, respectful, professional and courteous. She was able to answer any questions I had as well. More

Toyota Boerne Excellent Experience I was greeted by Rebecca Smith in service. Received Excellent Prompt Service Everyone in your Dealership very friendly make you feel at home???????? I was greeted by Rebecca Smith in service. Received Excellent Prompt Service Everyone in your Dealership very friendly make you feel at home?????????? Gary was also Excellent and very professional I have told all my friends about Toyota Boerne and their Sales Staff Will definitely go back when ready for another car or truck. More

Very satisfied with buying experience Jim went the extra mile in finding my wife's new Highlander with the color combination she wanted and the accessories. Guy was very helpful in coordin Jim went the extra mile in finding my wife's new Highlander with the color combination she wanted and the accessories. Guy was very helpful in coordinating the accessories installation and preparing paperwork for the business office. Russell was very thorough in explaining all the features of the vehicle to my wife and I. More

A great dealership all around We have purchased a total of 5 cars over the years since this dealership opened up. And although we live closer to two others, we make the drive to TO We have purchased a total of 5 cars over the years since this dealership opened up. And although we live closer to two others, we make the drive to TOB for every service, parts, etc. even our kids enjoy going there. Very professional and friendly staff and the management respond quickly to any perceived issue. They certainly have our business for life. More

2016 TOYOTA This was a truly wonderful experience with knowledgeable personnel that were there to make your visit pleasant, informative, and unforgettable. Defin This was a truly wonderful experience with knowledgeable personnel that were there to make your visit pleasant, informative, and unforgettable. Definitely not your typical car dealership--that is why I bought my new and first truck from Toyota of Boerne. More