Toyota of Boerne

Andrew Morgan was the Toyota of Boerne sales rep, and he was hands-down the BEST throughout the whole sales process. I HATE buying cars. I had made an appointment with another rep but when we got there, t was hands-down the BEST throughout the whole sales process. I HATE buying cars. I had made an appointment with another rep but when we got there, the place was packed and our rep was busy with 3 other buyers. Andrew offered to help. I found and test drove the car I wanted only to find it has just been sold. Andrew found an exact duplicate that was being shipped “soon”. Every day Andrew would send out a video and text letting me know the status! When it arrived and I came in to pick it up, we found my bank wouldn’t electronically transfer the loan check. Andrew solved this by driving to the bank separately and me being able to hand over the check and leave with my new car. Great process and Andrew was THE GOAT! Thank you! More

I bought a Certified Pre-Owned 2023 Tacoma from Vic Vaughan Toyota of Boerne and had problems from day one (07/23). I was pressured into a late-night sale and didn’t have a chance to fully inspect the Vaughan Toyota of Boerne and had problems from day one (07/23). I was pressured into a late-night sale and didn’t have a chance to fully inspect the truck. Right after purchase, I found electrical buzzing, bad alignment, exposed wires, broken speakers, and more — yet it somehow passed their 160-point inspection. I brought it in for repairs, and not only were some things still broken, but new issues showed up. I later found out the audio shop they claimed to have used hadn’t even received a work order. When I confronted them, the manager (Larry Horn) was rude, dismissive, and nearly started an argument — I honestly wonder if I was treated that way because I’m a woman. Eventually, I took it to the same audio shop myself, and they found the wiring issue right away. I had to pay for it out of pocket because the dealership refused to cover it. Bottom line: poor inspection, bad communication, incomplete repairs, and unprofessional management. I wouldn’t recommend this dealership to anyone. More

Andrew Morgan went out of his way, was very friendly and knowledgeable. Made my car buying experience very enjoyable! knowledgeable. Made my car buying experience very enjoyable! More

Sean DiMarco is a great salesman and goes the extra mile for everything the customer can ask for. Go to him if you are needing to purchase a vehicle. for everything the customer can ask for. Go to him if you are needing to purchase a vehicle. More

Sean DiMarco did and excellent job of showing me the cars I asked for. He did not push anything I didn’t ask to see. Answered questions and was patient. I asked for. He did not push anything I didn’t ask to see. Answered questions and was patient. More

My mother-in-law’s experience with Toyota of Boerne was nothing short of frustrating and unprofessional. She had to drive to the dealership twice, wasting valuable time and energy because of their deceptiv nothing short of frustrating and unprofessional. She had to drive to the dealership twice, wasting valuable time and energy because of their deceptive sales tactics. The finance team pressured her into signing documents without fully explaining important changes to the contract, causing confusion and distress. She was never properly informed about critical details that significantly affected her purchase. When she returned to the dealership to address these issues, she was told to speak directly with the director. However, the receptionist instead called the same finance manager who had originally mishandled the situation—clearly trying to avoid letting the director find out what had happened. This lack of transparency and apparent cover-up was very disappointing and unprofessional. After an extensive hassle and many phone calls, they finally resolved the problem. However, throughout the entire process, the staff were rude, dismissive, and unhelpful. Additionally, they gave her a USB drive containing another customer’s private information, which is a serious violation of privacy laws and shows gross negligence in handling sensitive data. Overall, Toyota of Boerne’s behavior reflects a lack of respect for their customers and disregard for ethical business practices. This experience has left a very negative impression, and I cannot recommend this dealership. Anyone considering doing business with them should be cautious, thoroughly review all documents, and be prepared for potential issues. More

If your looking to buy a vehicle go over to Toyota of Boerne ask for Jorge Acosta one of the best sells person I’ve meet. Takes the time to help you find what you are looking for. Boerne ask for Jorge Acosta one of the best sells person I’ve meet. Takes the time to help you find what you are looking for. More

AJ Bonner of Toyota of Boerne was very nice and professional and confident this morning while servicing my vehicle. It’s hard workers like himself that keep us coming back and wanting us to purchas professional and confident this morning while servicing my vehicle. It’s hard workers like himself that keep us coming back and wanting us to purchase my vehicles in the future from Toyota of Boerne More

Erik Ramirez was one of the best salesman I've had the pleasure working with. He went above and beyond to help us get a car for my wife. He worked with us in achieving the price point we were aiming for pleasure working with. He went above and beyond to help us get a car for my wife. He worked with us in achieving the price point we were aiming for without adding extra years to our payment. Buy with confidence with him you will not be let down I promise you. Thanks again Erik! More

Preston was an excellent salesman and helped me through the whole process. I would recommend him to my family. the whole process. I would recommend him to my family. More