Toyota of Boerne
Boerne, TX
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As soon as we got to Toyota Mando was already waiting for us. We got to test drive a few car and by the end of the day we left with one. Thank you all at Toyota for being patient with us and helping us o for us. We got to test drive a few car and by the end of the day we left with one. Thank you all at Toyota for being patient with us and helping us out last minute!!! More
I didn't even expect to buy a truck but Luke Garcia did it. This is my first truck and I was worried about not getting approved but him and Noel got me into a dope truck and a good payment. ill be back to it. This is my first truck and I was worried about not getting approved but him and Noel got me into a dope truck and a good payment. ill be back to refinance More
I started the visit to Toyota Boerne with a very bad experience your sales rep Victor Gutierrez lied to me about having a 2024 4Runner I had called your dealership and asked him to double check availabi experience your sales rep Victor Gutierrez lied to me about having a 2024 4Runner I had called your dealership and asked him to double check availability to a specific 4Runner and I gave him the stock number and VIN to the Toyota 4Runner. He placed me on hold and told me that he was going to check with his manager to see if they had it in stock. He came back to the phone and assured me that it was in the lot I asked him again due to my wife and I have to leave work and drive 2 hours just to get to Boerne Texas and again he stated that they had it in stock! I arrived and found out the he had lied to me this vehicle had been sold the past Saturday. I was very disappointed and upset ready to start letting people know how bad your company had treated us. But after speaking with Luke Garcia and he assured me that he was going to make this right not only did he make it right he went above and beyond by assuring that his manger was involved with our problem. Sam the manager came and told us that he was very sorry about his sales representative lying to us but he was going to help us with a better deal. Luke Garcia showed us a 2023 4Runner and thoroughly explained all the features that it came with and the benefits in purchasing this used vehicle vs a new one. My wife and I were convinced that it was beneficial for us to move forward in purchasing the vehicle that Luke showed us. I recommend that you train all your Sales team to be more like Luke Garcia in an effort of helping your customers to be willing to purchase vehicles from your dealership if it wasn't for Luke Garcia you would have lost a customer and many more sales! More
Despite that sometimes I don’t understand how they add so much for service when I first bought the car I still have pay some. But I’m satisfied with the good work they provide. I had very good experience thi much for service when I first bought the car I still have pay some. But I’m satisfied with the good work they provide. I had very good experience this last time with Juan Guzman, he is very kind young man and really tried to explained how it works. Thank you so Juan! More
Toyota of Boerne is great! Mitchell Ponce helped me through my car buying process and would recommend him for anyone purchasing a vehicle ! I wouldn’t purchase anywhere else bu Mitchell Ponce helped me through my car buying process and would recommend him for anyone purchasing a vehicle ! I wouldn’t purchase anywhere else but from Toyota of Boerne ! More
Jorge Velsco, Mr Bazán and Dominic stuck with me to make my vehicle purchase with selecting the vehicle, financing, and staying with me until midnight to be able to leave with the vehicle. It brought a sens my vehicle purchase with selecting the vehicle, financing, and staying with me until midnight to be able to leave with the vehicle. It brought a sense of calm with the stressful time in my life without a vehicle due to mine be stolen. Many blessings to these gentlemen going the extra mile for me and my family. More
This was a great dealership. My brother recommended we go here and Luke Garcia took care of us and was patient with us having to drive back home to get our vehicle. They were bet My brother recommended we go here and Luke Garcia took care of us and was patient with us having to drive back home to get our vehicle. They were better priced than others. Francisco was good too in finance. Happy with my Camry. More
I was greeted with by a courteous service associate who inquired about my trip to the dealership, I mention warranty mileage oil change and all the associated “goodies”. The associate informed of the time inquired about my trip to the dealership, I mention warranty mileage oil change and all the associated “goodies”. The associate informed of the time it would take for the services. I waited and within the time mentioned, my SUV was ready. The associate informed went it was ready and off I went. Overall, the visit was great because of the associate courtesy and friendliness! More