Toyota of Boerne

Only do business here if you buy new, bought a cash car and it blew within 4 days of owning. Left messages and had to drive to the dealership for them to talk to us. They were willing to give what we paid and it blew within 4 days of owning. Left messages and had to drive to the dealership for them to talk to us. They were willing to give what we paid towards a different car. Found one. They made us wait roughly 4 hours to see finance. By the time we got back there we were so tired as it was 730pm. Did not realize they upped the price to cover the loss of taking the other car back. Took the other used car home and withing 24 hours the check engine light came on. I dropped it off at the service department, who looked at it and quoted over 1k in repairs. Thats a little shady since the car apparently was inspected prior to being listed. I will never recommend friends, family or coworkers to conduct business here. I will stick with North Park Chevrolet of Castroville. More

Damian Salazar was our salesman. Did a great job with new car and trade in! Did a great job with new car and trade in! More

A++ car buying experience at this dealership. I made an appointment to come in and test drive a Corolla GR and was helped by salesman Robert Font. Rob was super friendly, professional, and willin I made an appointment to come in and test drive a Corolla GR and was helped by salesman Robert Font. Rob was super friendly, professional, and willing to earn my business. Honestly, the car sold itself on the test drive but Rob went above and beyond afterward to get me an even better deal than I expected. Thank you! 🙏 More

Great experience buying my 2nd Tundra. Adelle was the most awesome salesperson I’ve ever delt with. Service is always a breeze here as well. Adelle was the most awesome salesperson I’ve ever delt with. Service is always a breeze here as well. More

I recently had a very rocky start with the service department at Vic Vaughn Toyota of Boerne after buying my 2023 Tundra. Between miscommunications about a promised detailing from my salesman, confusi department at Vic Vaughn Toyota of Boerne after buying my 2023 Tundra. Between miscommunications about a promised detailing from my salesman, confusion over brake diagnostics, and dealing with a mandatory engine recall, I was incredibly frustrated. I was at the point where I was completely ready to take my business—and my family's business—elsewhere. However, a dealership's true colors show in how they handle a frustrated customer, and the leadership here absolutely stepped up. Johnny Marker, the Director of Fixed Ops, personally reached out to me to "stop all this madness." We spoke twice, and he was incredibly professional, genuinely understanding of my situation, and took immediate action. He completely turned the experience around by stepping in, taking care of the front brakes, and getting the detailing done just as I was originally promised. I also have to sing the praises of my service advisor, Esmeralda Hernandez. Throughout the initial chaos and the massive undertaking of an engine recall, she remained a steadfast ally. She did a fantastic job navigating a complex situation on the ground and making sure things were finally sorted out. Because of Johnny's leadership and Esmeralda's dedication, a completely alienated customer was turned back into a loyal one. They proved that they actually care about making things right. If you want to go to a dealership where the staff will step up and honor their word, Vic Vaughn Toyota of Boerne is the place. More

Angel Kazt is the best sales man person ever here at boerne, Texas thank you for such a great service! boerne, Texas thank you for such a great service! More

⭐⭐⭐⭐⭐ We had a great experience working with Julian! He was incredibly kind, friendly, knowledgeable, and helpful throughout the entire process. He was also very flexible and made everything feel easy a He was incredibly kind, friendly, knowledgeable, and helpful throughout the entire process. He was also very flexible and made everything feel easy and stress-free. We truly appreciated his professionalism and the way he took care of us. Highly recommend working with Julian if you’re looking for excellent service! More

Julian was great to work with! He helped us find the perfect truck to meet our needs as well! He helped us find the perfect truck to meet our needs as well! More

Matt Treviso help us a lot with price on a new 2026 rav 4. Good customer service 4. Good customer service More

Sean Dimarco and Sam were great to work with. I appreciate their honesty and working with me to get me into a RAV4 I appreciate their honesty and working with me to get me into a RAV4 More