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Toyota of Bay Ridge Brooklyn

Brooklyn, NY

3.9
698 Reviews
Call Dealership (929) 538-3803

6401 6th Ave

Brooklyn, NY

11220

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698 Reviews of Toyota of Bay Ridge Brooklyn

November 16, 2021

Service is so bad. People there don’t have enough respect to customers. They trick and lie to you like they breath More

by Ghaly.gamal71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Pecoraro
Report | Print
November 08, 2021

Service was prompt, great customer service from John Pecoraro he was very professional and courteous..location very clean and accommodating..The cashier was also very pleasant. More

by Fchiney56@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pecoraro , John Pecoraro
Report | Print
Nov 19, 2021 -

Toyota of Bay Ridge Brooklyn responded

We strive to provide all with a great 5 star experience here at Bay Ridge Toyota. Our Service Manager, John Pecoraro wants everyone who walks through our doors to have the best service experience possible.

November 05, 2021

Don’t Believe what they say they are lying when you are talking with them on the phone they want you to only to come and trying to sell you what they have not what you need More

by David
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lenny Udler
Report | Print
October 29, 2021

Great customer service. Staff polite- Manager listen and takes care of customer , gave good advice, good support and provide reliable service. I will recommend this location. More

by Jjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pecoraro
Report | Print
Nov 19, 2021 -

Toyota of Bay Ridge Brooklyn responded

We appreciate the great 5 star rating and for choosing Bay Ridge Toyota!

October 21, 2021

From start to finish I was very happy with all who I dealt with and was also happy with the work that was done on my car. Thanks Toyota!!! More

by Blairholman65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan, John Pecoraro
Report | Print
Nov 19, 2021 -

Toyota of Bay Ridge Brooklyn responded

Perfect, we love to read reviews like this because we always strive to provide our clients with a professional and thorough experience. Thank you for choosing Bay Ridge Toyota!

October 15, 2021

This dealership is a reliable always on time delivering their products, and very kind with the customers. I have no hesitation recommending. More

by liboriodi13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pecoraro
Report | Print
Nov 19, 2021 -

Toyota of Bay Ridge Brooklyn responded

We strive to provide all with a reliable and professional service experience.

October 15, 2021

My car was purchased here, so I do all of my follow maintenance visits here. They’re service is truly professional. I worked with Stephon today and he was very professional, courteous and kind! More

by Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Munoz, Stephon
Report | Print
Nov 19, 2021 -

Toyota of Bay Ridge Brooklyn responded

We thank you for being a longtime client of ours. We value you and look forward to working with you more in the future!

October 12, 2021

Always has the best service with no hassles. They always do what is right by the customers. More

by oeothman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan
Report | Print
Nov 19, 2021 -

Toyota of Bay Ridge Brooklyn responded

We strive to provide all with a great experience and thank you for the amazing review!

October 03, 2021

In the east in the west you are the worst.Toyota Bayrige In the east in the west you are the worst. Toyota Bayrige are the worst. More

by F.alasadusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Venice worst one, John Pecoraro
Report | Print
September 30, 2021

Worst service today . I waiting for over 3 hours nothing to do for my car. More

by wkyawsoe45
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Pecoraro
Report | Print
Sep 30, 2021 -

Toyota of Bay Ridge Brooklyn responded

Hello, we thank you for the feedback that you have provided. Please note that scheduling your service appointment in advance cuts down on wait time drastically. We strive to provide a 5 star experience for all so forgive us if we provided anything less. If possible, please reach out to our Service Manager, John Pecoraro at 929-387-4313 as soon as possible to go over your visit. Thank you!

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