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Toyota of Bay Ridge Brooklyn

Brooklyn, NY

3.9
698 Reviews

6401 6th Ave

Brooklyn, NY

11220

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698 Reviews of Toyota of Bay Ridge Brooklyn

September 28, 2021

Punctuality, professionalism and order/organization were experienced during my visit from beginning to end. Comfortable and clean location. More

by RAV4 2021
Recommend Dealer
Yes
Employees Worked With
John Pecoraro
Sep 29, 2021 -

Toyota of Bay Ridge Brooklyn responded

Thank you for the amazing review and for choosing Bay Ridge Toyota!

September 25, 2021

Great service and lease deals I leased my Toyota Corolla. It was my first car More

by Ntayeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chan, John Pecoraro
Sep 30, 2021 -

Toyota of Bay Ridge Brooklyn responded

Thank you for the amazing 5 star rating!

September 20, 2021

They do not wants to honor their warranty. They did not give me an update on my car. As of today, I still have no idea when or if they are going to have my car repaired in a timely manner More

by Nadeen Jones
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ken
Sep 30, 2021 -

Toyota of Bay Ridge Brooklyn responded

Hello, we thank you for the feedback that you have provided. We strive to provide a 5 star experience for all so forgive us if we provided anything less. If possible, please reach out to our Service Manager, John Pecoraro at 929-387-4313 as soon as possible to go over your visit. Thank you!

September 19, 2021

Jose Rivera was a excellent salesmen answered all of our questions recommend to all tha More

by Ito505
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
Sep 30, 2021 -

Toyota of Bay Ridge Brooklyn responded

Thank you for the amazing 5 star review and for choosing Bay Ridge Toyota!

September 14, 2021

Very responsive to my questions. Pleasure to work with in service. Maurice and Mark both provided information and were helpful More

by Karen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maurice, mark
Sep 15, 2021 -

Toyota of Bay Ridge Brooklyn responded

Thank you for the amazing review. We appreciate you choosing Bay Ridge Toyota and look forward to working with you more!

Sep 15, 2021 -

Toyota of Bay Ridge Brooklyn responded

Thank you for the amazing review. We appreciate you choosing Bay Ridge Toyota and look forward to working with you more!

August 29, 2021

They are very slow and not really willing to work. Service Department people keep refering others to work. It takes longer than 3 hours for the oil change. More

by Deepinh311
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohamed Abouzeid
Sep 30, 2021 -

Toyota of Bay Ridge Brooklyn responded

Hello, we thank you for the feedback that you have provided. Please note that scheduling your service appointment in advance cuts down on wait time drastically. We strive to provide a 5 star experience for all so forgive us if we provided anything less. If possible, please reach out to our Service Manager, John Pecoraro at 929-387-4313 as soon as possible to go over your visit. Thank you!

August 10, 2021

Jose was a good guy and he helped us very good, we’re glad that we had him to help us and explain everything. More

by biagvas@aol.com
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 24, 2021 -

Toyota of Bay Ridge Brooklyn responded

We are glad that you had a positive experience here and look forward to working with you more!

August 10, 2021

Mark and the rest of the team were great. I will definitely use the service again and definitely recommend. Thanks for all you guys do. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark , John Pecoraro
Aug 24, 2021 -

Toyota of Bay Ridge Brooklyn responded

We are glad that you had a great service experience with us here at Bay Ridge Toyota! Thank you for the 5 star review!

August 09, 2021

My appointment was at 8:45 am,I arrived at the dealership at 8:20 am. The car went on the lift for service at 10:50 am and was given back to me 12:00 o’clock noon. After almost 4 hours of waiting the car wa More

by Z
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ken
Sep 30, 2021 -

Toyota of Bay Ridge Brooklyn responded

Hello, we thank you for the feedback that you have provided. We strive to provide a 5 star experience for all so forgive us if we provided anything less. If possible, please reach out to our Service Manager, John Pecoraro at 929-387-4313 as soon as possible to go over your visit. Thank you!

August 07, 2021

Fantastic service and great customer service. Would highly recommend this place. They provided all that was necessary to get my car back on the road. Keep up the good work. More

by oeothman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pecoraro
Aug 24, 2021 -

Toyota of Bay Ridge Brooklyn responded

We appreciate the amazing review! Our goal is to provide all with a pleasant service experience!

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