Toyota of Bay Ridge Brooklyn

This is my seconed time going to this toyota. This time i was helped by raza and George, they made this experience much better for me than the first one. They worked for me the whole time, they weren't pushy was helped by raza and George, they made this experience much better for me than the first one. They worked for me the whole time, they weren't pushy and listened to what i wanted. They where more concerened about making me happy rather than me just being another sale. Even when things looked like they might not go through they went above and beyond and made it happen for me ! I truly am thankful for all the help they gave me and if it wasn't for them i highly doubt that i would of drove off with my 2011 toyota venza. After my experience there i always brag about them and i make sure people ask for them because they do right by the customer ! . More

Hi, Raza and Michael helped with a purchase of a 2010 Hi, Raza and Michael helped with a purchase of a 2010 FJ Cruiser from Bay RIdge Toyota. They were both professional and went out of their way to ma Hi, Raza and Michael helped with a purchase of a 2010 FJ Cruiser from Bay RIdge Toyota. They were both professional and went out of their way to make my purchase a pleasant experience. Thank you, Dominick Dorsa More

This was my 3rd time purchasing a vehicle from bay ridge toyota and thanks to your wonderful financing manager, George, it was a great experience. He has done my financing each time and every time he has be toyota and thanks to your wonderful financing manager, George, it was a great experience. He has done my financing each time and every time he has been a bigger help than the last which is the onlyyyy reason why I continue to purchase to here! I really appreciate all his help and HONESTY!!! I def will be referring more customers. My sales person was Raza, He a nice person, was not pushy at all which is something that customers love. He made me feel very comfortable! More

After many visits to several other dealerships, I felt most comfortable with Raza, He was friendly, honest and worked hard to get me a deal that was affordable to my financial needs. I did not not have in most comfortable with Raza, He was friendly, honest and worked hard to get me a deal that was affordable to my financial needs. I did not not have intentions of making the purchase upon entering Bay Ridge Toyota, but Raza reassured me that this was indeed a good and economical deal for me. I would recommend him to anyone who is purchasing a vehicle. More

My girlfriend and I went to Toyota to service her Matrix. She wasn't happy with her Matrix so she started looking at all the cars in the showroom. A gentleman by the name of Raza Bokhari approached us and po She wasn't happy with her Matrix so she started looking at all the cars in the showroom. A gentleman by the name of Raza Bokhari approached us and politely asked us if "we needed help" and we said yes. He patiently showed us and explained the features and prices of all the cars we looked at. He made her feel very comfortable in making her decision. My girlfriend chose a car and Raza again, patiently, took her through the paperwork in detail. He didn't rush her or wasn't pushy about the sale at any time, which I think can be annoying from a sales person. He had a clear answer to all her questions and if she didn't understand an answer he would explain it again with no problem. Then she had to see the finance manager George Vakkou. He also made us comfortable in explaining the paperwork. They both have a great sense of humor and made us feel at home! I was so impressed with the whole experience that I brought my sister to this Toyota dealer also. Raza and George both helped my sister with her purchase of a new Toyota too. I now know where I'm going next time I get a new car, Bay Ridge Toyota! More

Raza was soo helpful and very easy to speak to no question was a stupid one for him. He was very friendly and easy to deal with I would recommend him to anyone. He made the process of getting a new c question was a stupid one for him. He was very friendly and easy to deal with I would recommend him to anyone. He made the process of getting a new car more fun and easier. He went out of his way to find a model with all the specifications that I wanted. Definitely a credit to the sales department. More

I called to ask to test drive a rav4 V6, and was adamant I didn't want to make the trip over unless I could test drive the car. They yes yes yes'd me. When we showed up they played the car dealer shuffle an I didn't want to make the trip over unless I could test drive the car. They yes yes yes'd me. When we showed up they played the car dealer shuffle and told us they didn't have any v6s, and the dealer I spoke with on the phone didn't know the inventory. I gave them the benefit of the doubt and sat down to look at numbers. They proceeded to give me the highest quote I'd seen since starting my search, as well as the lowest offer for my trade in Toyota. Very seedy bunch. More

I called this dealership 3/1/2012 about a Certified 2008 Sienna Limited with 19k miles. I spoke with a few people before finally talking with the actual salesman, Ray Simeone. Ray was very nice and very h Sienna Limited with 19k miles. I spoke with a few people before finally talking with the actual salesman, Ray Simeone. Ray was very nice and very helpful. Molly seemed to be the 1st person you talk with about pre-owned before starting the process with a salesman. Ray and I had numerous phone conversations, text messages and emails about the condition of the van and the sales terms as I live 500 miles away from the dealership. I also had a conversation and email with Carl Feoli (Pre-owned Sales Manager) about the car requesting something in writing regarding our negotiated terms. I ended up agreeing to paying full price plus half the cost to repaint some serious gouges in the paint on the front bumper. The car was supposed to go to the paint shop the weekend of 3/10 but was delayed due to a damaged parking sensor and non-working 3 row power seat. Then the van was to go to the paint shop the weekend of 3/17 but there was supposedly a sudden death in Carl's family and he was out till 3/19 or 3/20. The process seemed to be going slower than I though was natural so on Monday 3/12 I asked Ray if Carl was having 2nd thoughts about selling the Van. Ray said "no, but I'll ask him". I let it rest Monday 3/19 and then texted Ray this morning, 3/20, only to be told that the van had been sold and was delivered yesterday. Ya know, the reviews for this dealership were quite mixed but I thought I'd take a chance. Some were good and I'd hoped that I'd be one of them. I have the very distinct feeling that the majority of the good reviews were written by people from the dealership. If I were not a fairly loyal Toyota customer with prior Toyota ownership and dealership experience, this would keep me from EVER buying a Toyota product EVER. Bay Ridge Toyota is a blemish of the Toyota name and should have their dealership revoked. More

Purchased my second car from this dealership in November. I still bring my car there for service commuting all the way from the end of Staten Island. The service I have received from them is second to none. I still bring my car there for service commuting all the way from the end of Staten Island. The service I have received from them is second to none. When I first purchased my 2007 Camry they met my expectations but nothing had really blown me away. As I was in the market for my second car it turns out they did a charity for someone very close to me and it really opened my eyes to the people I was dealing with. They truly deserve the oppurtunity to earn a shot at everyone's business because they give back to this who need in return. I will not purchase my future cars from anywhere other then here. bay Ridge Toyota you won my business and my heart. Thank you More

I had an amazing experience with Bay Ridge Toyota! I had first heard of this dealership through their Facebook page and through all their community work I decided that they have done more then enough to ear first heard of this dealership through their Facebook page and through all their community work I decided that they have done more then enough to earn my business. When I arrived I came to find the most patient and understanding staff, that dedicated hours to my indecisive shopping habits (Sorry Stan). When it game time that I was ready to buy they still waited on me hand and foot, making this the best automobile purchase I have experienced. Thank You Stan and the Bay Ridge Toyota staff! More