Toyota of Bay Ridge Brooklyn

My experience with Bay Ridge Toyota was a breath of fresh air my sales guy ELVIS made my purchase such an easy purchase he explained everything to me and made sure I understood every thing that was going on air my sales guy ELVIS made my purchase such an easy purchase he explained everything to me and made sure I understood every thing that was going on, I would recommend BAY RIDGE TOYOTA and ELVIS to everyone I know buying a car GO TO BAYRIDGE TOYOTA GUYS. More

Great dealership and excellent customer service. I just recently bought my 2019 Toyota Highlander and i must say Karmelia Marcus has demonstrated excellence and professionalism throughout the entire I just recently bought my 2019 Toyota Highlander and i must say Karmelia Marcus has demonstrated excellence and professionalism throughout the entire purchasing...great job!! More

Terrible Experience This customer service review for Bay Ridge Toyota for the date of September 3rd 2019 is to inform all perspective Toyota customers and employees alike This customer service review for Bay Ridge Toyota for the date of September 3rd 2019 is to inform all perspective Toyota customers and employees alike of the poor quality review I am writing. I had my car ready for review/inspection and I came to Bay Ridge Toyota at 8 a.m. in the morning to have the work done. I was promised that the job would be done within the hour of arrival. When I arrived to the dealership at 4 p.m, I was shocked to see that not only was the work not done, but my car was not even given the light of day of notice. My review for this place is not even one star out of five. The excuse given to me that day was simply that it was forgotten. Had I not came to the dealership to retrieve my car, my car would have collected dust. I am letting employees and customers alike know of how I was treated and what you should beware of when dealing with this place. No one will pay attention to you and most importantly; everyone will bombard you with crocodile tears and false apologies for their own incompetence. As a dissatisfied customer; I hope that this customer service review was helpful to everyone and hopefully the management at Bay Ridge Toyota will improve its services and attitudes towards their customers in the future. More

Excellent Service-Thanks Ozzy Thanks to Ozzy who made my car buying experience quick and easy. I came in, told him what I was looking for and he gave me a few options to look at. I Thanks to Ozzy who made my car buying experience quick and easy. I came in, told him what I was looking for and he gave me a few options to look at. I took the car out for a test drive and by the time I came back, he gave me info on the options for financing my vehicle. Came back the following day, and had my car in hand in a short amount of time. Thanks to the finance department- Michael and Ozzy for making it such a painless experience. More

Great people work here Took my aunt and uncle to get a car here. Will was very helpful and explain the whole process carefully. Vince insurance beoker very nice and got my u Took my aunt and uncle to get a car here. Will was very helpful and explain the whole process carefully. Vince insurance beoker very nice and got my uncle and aunt the best deal possible. Manager introduced himself. The whole process went smoothly. Thank you so much Bayridge Toyota More

Ozzy was very helpful throughout the whole process! Ozzy was very helpful throughout the process. He is very friendly and always in a positive mood. It was a pleasure to work with him. I look forward to Ozzy was very helpful throughout the process. He is very friendly and always in a positive mood. It was a pleasure to work with him. I look forward to seeing him for the next car More

Very friendly and helpful! The process was shorter and easier than I aspected. The staff was very friendly and tread us with respect and professionalism. They made us feel impor The process was shorter and easier than I aspected. The staff was very friendly and tread us with respect and professionalism. They made us feel important. Thanks for everything! More

Just awesome.. I had my car for regular maintenance and I really fortunate I was serviced by Mr Ivan Castillo... Ill readily admit I was late.. But Ivan was super fo I had my car for regular maintenance and I really fortunate I was serviced by Mr Ivan Castillo... Ill readily admit I was late.. But Ivan was super forthcoming, he went the extra mile in making sure that everything is taking care with utmost professionalism! It was an overall a solid A+ experience Thank you .. keep it up More

Great experience buying a RAV4 Izzy was a great dealer. I enjoyed his helpful and informative support, as well as his kind and pleasant manners. I also enjoyed working with the othe Izzy was a great dealer. I enjoyed his helpful and informative support, as well as his kind and pleasant manners. I also enjoyed working with the other staffers and was happy with the no-nonsense meetings, which isn’t typical of all dealerships. I walked away with a deal that I feel good about and I’m enjoying my used car. More

Excellent customer service! Danny helped me buy my first car. He was very patient, professional and knowledgable! Danny highlighted the major selling points of each car. He was v Danny helped me buy my first car. He was very patient, professional and knowledgable! Danny highlighted the major selling points of each car. He was very genuine and polite and was able to answer all of my questions. In the end, I got a great deal for the 2019 Toyota Rav4. Thank you for your assistance! I would definitely come back to this dealership in the future. More