Toyota of Bay Ridge Brooklyn

My husband and I purchased our 2018 Toyota Highlander XLE in July 2020 and we were so grateful to have met Stanley. He was so knowledgeable and made our buying experience a great one.. He’s the BEST!! T in July 2020 and we were so grateful to have met Stanley. He was so knowledgeable and made our buying experience a great one.. He’s the BEST!! Thank you Stanley and Bayridge Toyota! Mr and Mrs Baynes More

They are all LIARS, SCAMMERS and DISRESPECTFUL at Bay Ridge Toyota. ERNEST WAN is the WORST and DISRESPECTFUL person to deal with. I took my car for servicing on July 1st, 2020. Issues: - C Ridge Toyota. ERNEST WAN is the WORST and DISRESPECTFUL person to deal with. I took my car for servicing on July 1st, 2020. Issues: - Car seat was stuck in a non moving position - Engine Muffling Sound The car was not looked at for 2 days, I made multiple calls to the service agent and requested my car back. - I was told that they do not have the part for my vehicle and that it would take 10 more days. It took them almost 4 days to figure out a simple issue. - First excuse: we do not know why the car seat is stuck we need to examine it. (Day 3) - Second excuse: We took the car seat out a couple of times but we do not know why it is stuck. Day 4 - Third excuse: We need to order the part it will take 10 days. Today’s date October 19th 2020 Issue - - Car seat still not fixed - Car engine still makes a vibrating sound - Fourth visit issues still not resolved Appointment was made for 1:45pm today October 19th, 2020. - I was not received by any servicer agent until 2:30pm. - I was told I would get my car back today by 5:00pm. - The agents already knew the issue, part was ordered it was a service and pickup same day tactic. - At 2:45pm I was told by one of the rude employees (ERNEST WAN) to emulate the car sound in a humiliating tone. - I was treated poorly and I am very disappointed with the service. - After speaking to the manager I am told now that the car will not bet serviced until tomorrow morning. - Why was I called in today if the service will be done tomorrow ? - For qualified technicians why does it take 3-4 days to figure out a mechanical issue or to change a part of a seat? - Toyota is losing valuable customers and I will be one of them. - Very disappointed and dissatisfied More

Worse place for service just for checking they charge Worse place for service just for checking they charge more then $300 even they not chenge the any part they charging money and make bill for fix the Worse place for service just for checking they charge more then $300 even they not chenge the any part they charging money and make bill for fix the problem More

Jake Chen and Jose M.Rivera are the best .Konowledleable very helpful with my need of a new car.Made me feel comfortable and help answer all my question Thank You very helpful with my need of a new car.Made me feel comfortable and help answer all my question Thank You More

Had to lease a car Stan was the best. This was the second time I dealt with him. He is extremely attentive an sees to the needs of his customers, and is willing to go th Stan was the best. This was the second time I dealt with him. He is extremely attentive an sees to the needs of his customers, and is willing to go the extra mile to assure that his customers are smiling when they leave. I am grateful he was my sales rep and would recommend him to everyone, Thanks Stan More

Find Ozzy I leased my past three cars from Ozzy. I have known him for nine years. When I lease my car from him at Bay Ridge Toyota it is always a quick and prof I leased my past three cars from Ozzy. I have known him for nine years. When I lease my car from him at Bay Ridge Toyota it is always a quick and professional experience. He is very polite and caring and can be reached anytime if you need help. Find him if you want to lease or buy a car, he makes it very easy. More

"Excellent service by an honest employee", The last time I went to Bayridge Toyota to buy a used Toyota RAV4 XLE AWD and had technical problems, Mr.Miguel tried his best to help me mitigate the problem, I a I went to Bayridge Toyota to buy a used Toyota RAV4 XLE AWD and had technical problems, Mr.Miguel tried his best to help me mitigate the problem, I appreciated his helped, thank you. More

Stan is the best. Knowledgeable, honest and a great human being. Third time leasing with him. A true gentleman. Five star rating all the way! being. Third time leasing with him. A true gentleman. Five star rating all the way! More

Miguel and ozzy are the greatest car salesmen on planet, they delivered excellent service from beginning to end, I been buying cars from bay ridge Toyota for 20 years, I will go anywhere else! they delivered excellent service from beginning to end, I been buying cars from bay ridge Toyota for 20 years, I will go anywhere else! More

Stanley has been a great salesperson. I just purchased my 4th vehicle from him. He always is pleasant to work with and knowledgeable about all vehicles Toyota offers. Great salesperson! my 4th vehicle from him. He always is pleasant to work with and knowledgeable about all vehicles Toyota offers. Great salesperson! More