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Toyota of Bay Ridge Brooklyn

Brooklyn, NY

3.9
698 Reviews

6401 6th Ave

Brooklyn, NY

11220

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698 Reviews of Toyota of Bay Ridge Brooklyn

May 15, 2021

When I brought my car for service to Bay Ridge Toyota, Mohammed helped me. He explained everything totally. He made it easy to get my car serviced. More

by nbway
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mohammed , John Pecoraro
April 16, 2021

Great. Everything was great everything was great everything was great. Everything was great everything was great everything was great. Everything was great everything was great everything was great More

by michaelandonov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Udler, Mamdoh Khalil
April 12, 2021

Maurice was very professional. He was very respectful. He had all the answers to my questions. Thank you very much. He was.very helpful and patience. More

by o maisonet64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice
April 09, 2021

The first sales advisor was a little bit confuse on what we want but Mr,Chen step in on the negotiations and we were able to make a deal and a sale of the said vehicle. More

by chaard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Chan, Mamdoh Khalil
April 01, 2021

I found a good deal for used Toyota Corolla at this dealership. The staff was helpful with paperwork and necessary formalities. Recommend for the future. More

by Vtek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mamdoh Khalil
Apr 07, 2021 -

Toyota of Bay Ridge Brooklyn responded

We're glad to hear we provided a wonderful experience and a great deal here at Bay Ridge Toyota, thank you!

March 30, 2021

Stay away from this place. I come to Bay ridge to change oil and do general services.My windshield been broken by mechanics here. Terrible experience. More

by Slavany5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Pecoraro
Apr 07, 2021 -

Toyota of Bay Ridge Brooklyn responded

We strive for perfection here at Bay Ridge Toyota and we would appreciate the opportunity to learn more about your recent visit. If you have any other questions or comments, please reach out to John Pecoraro, the Service Director, at 855-456-1769. We look forward to your call.

February 16, 2021

I been dealing with Toyota Bayridge since 2011 this year I got the worst service ever on my 21 Highlander don’t wanna go back More

by Victor Frantz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales New Vehicle
Feb 17, 2021 -

Toyota of Bay Ridge Brooklyn responded

Victor, we strive for perfection here at Bay Ridge Toyota and would like to find out more information to help alleviate any issues you had during your recent visit. Please contact John Pecoraro, the Service Director, at (855) 567-8901, at your earliest convenience. We hope to find a solution promptly and thank you for choosing Bay Ridge Toyota!

December 03, 2020

Thanks for my sales person Mamdoh Khalil for his help to get my RAV4 XSE today! I do recommend him and the dealership to all my friends and family. More

by Mssm_jor1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mamdoh Khalil
Dec 03, 2020 -

Toyota of Bay Ridge Brooklyn responded

Happy to have found you a great deal on the perfect RAV4 XSE for your needs here at Bay Ridge Toyota!

November 19, 2020

today almost i get scammer by bay ridge toyota for my car service ERNEST Wan is advisor service represent who is tried to scammer me 2250$ for replacement tire sensor pressure to leave the car for 1 day, whe More

by wlee2689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Pecoraro
Nov 23, 2020 -

Toyota of Bay Ridge Brooklyn responded

Hello, we strive for perfection here at Bay Ridge Toyota and would appreciate the opportunity to alleviate this situation. Please give our Service Director, John Pecoraro, a call directly at (855) 567-8901, at your earliest convenience so that we can discuss the matter and resolve any issues. Thanks again for choosing Bay Ridge Toyota.

Nov 23, 2020 -

wlee2689 responded

I got a call back from there and asking me to a replace tire what happened bay ridge service I never get a flat tire driving. Toyota service always try convince you car not warranty are pretty scam beware don’t make a non sense story to Toyota loyal service to us maintenance customer are pretty much act as like another repair shop to you my car is 2021 should be refunded for service that don’t need a repair under warranty

November 17, 2020

I am shocked to see 4 stars for this dealer; This is by far the most crooked car dealerships in NYC. Please take my word for it; I have been leasing cars for the last 10 years in my life and have dealt wit More

by houmrim007
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
NA
Apr 07, 2021 -

Toyota of Bay Ridge Brooklyn responded

Please contact Danny Chan, the General Sales Manager, at (855) 567-8901 to let us know more about your recent experience. We strive for perfection and are known for our wonderful customer service and honest experience. Thank you and we look forward to your call.

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