Toyota of Alvin

Great Customer Service..... Visited this dealership to look at a vehicle I had seen online, the sales agent Eric was really helpful and knowledgeable about the whole process/vehi Visited this dealership to look at a vehicle I had seen online, the sales agent Eric was really helpful and knowledgeable about the whole process/vehicle I was interested in. He understood and worked with me to get me in the vehicle never did I feel pressured like other dealers. I would recommend this dealership to everyone Great Customer Service from Toyota of Alvin, Thanks Again More

Just amazing Great experience with Toyota in Alvin. Your sales rep Eric Castillo is just amazing. He is knowledgeable of Toyota and answered all my questions. I'm Great experience with Toyota in Alvin. Your sales rep Eric Castillo is just amazing. He is knowledgeable of Toyota and answered all my questions. I'm on cloud 9 driving in my new 2015 Rav4. Stop by and see Eric Castillo More

Total waste of time and frustrating to summarize: Very deceitful and unethical sales practices. they will promise any price to get you to visit their dealership and then the show starts to summarize: Very deceitful and unethical sales practices. they will promise any price to get you to visit their dealership and then the show starts! DO NOT waste your time and save your energy by staying away from this dealership. Interestingly they mention extensive management change in the last year; definitely to the worse! More

Deceitful dealership The manager James agreed to a price on the phone, but upon arrival to purchase the vehicle the price had significantly increased. This dealership was The manager James agreed to a price on the phone, but upon arrival to purchase the vehicle the price had significantly increased. This dealership was very dishonest and knowingly wasted our time. I would not recommend purchasing from such an incredibly unethical dealership with no regard for customer service. More

complete great experience We went in looking for a car with a set amount we wanted to pay. We were treated absolutely wonderful by Sean. He helped fight for what we wanted in o We went in looking for a car with a set amount we wanted to pay. We were treated absolutely wonderful by Sean. He helped fight for what we wanted in order to get us in the car that day! We had a bad experience elsewhere that same day so we were exhausted when we came in. Everyone we came in contact with was super friendly and Ramon was just as great!! We were extremely happy when I was able to drive away in the vehicle I wanted! Thanks guys great job!! More

Very helpful salesman If you are ever in need of a car or truck in the Alvin area, go see ANTHONY MARX and ALOPONIO RIOS. They were instrumental in getting me financed at a If you are ever in need of a car or truck in the Alvin area, go see ANTHONY MARX and ALOPONIO RIOS. They were instrumental in getting me financed at a lower interest rate and a cheaper monthly payment than I had previously and I got the exact truck I have wanted for a long time, all within about 4 hours. More

Great buying experience This was a great experience. Great customer service! I knew what I wanted and with the help of LEANDRE LIGGINS he helped me achieve my goal. Would re This was a great experience. Great customer service! I knew what I wanted and with the help of LEANDRE LIGGINS he helped me achieve my goal. Would recommend this place for anyone looking for a vehicle. More

great buying experience i recently bought my truck with the help from very knowledgeable sales person in Leandre Liggins. the knowledge he shows in his profession is amazing. i recently bought my truck with the help from very knowledgeable sales person in Leandre Liggins. the knowledge he shows in his profession is amazing. More

Great Experience Went to True Car website to make a deal on a 2014 Prius 3 before going to Toyota of Alvin. When I got there I found a Prius 4 that I liked better. The Went to True Car website to make a deal on a 2014 Prius 3 before going to Toyota of Alvin. When I got there I found a Prius 4 that I liked better. They did not try to push the 4 on me. It was my suggestion. They did not try to pressure me even when I left to look at another one at another dealership. I came back to get the Prius 4 and they gave me the True Car deal for the 3 on the 4. More

Do not buy a Car here! I TRUSTED the Toyota name. I remember the new smell of my dads first brand new car. It was a Toyota. So when my friend kept calling me saying he was I TRUSTED the Toyota name. I remember the new smell of my dads first brand new car. It was a Toyota. So when my friend kept calling me saying he was working there & could get me a really good deal on a car, and take my trade in I was all for it. I ended up not getting a Toyota but financed a 2007 Dodge Nitro from here June 14, 2014. Pretty much the worst decision I've ever made. I walked out of this place three times during the "negotiation" process. I should have trusted my gut and never let them hassle me into getting a car. there is ONLY one thing they are good at and that's it is " Sales" They could probably sell raid to a roach. However, Since I've had the car, it has been nothing but a huge 5-year long headache. The car has been to service 3 different times since June 14th. Today is Aug. 15th. Majority of the time they've had it. I may have driven it a total of 1.5 weeks. The first time they had it (9) days. The next time (15) days and they picked it up THE EVERY SAME DAY IT WAS DROPPED BACK OFF TO ME ATFER HAVING IT TWO WHOLE WEEKS, now they've had it ( 10) days and counting. So basically they've had it almost a full month. I was told by (3) different employees that my car was never even inspected by service when it was traded in!! The car is not even safe to be on the road with!!! Each time I get my car back it runs worse then before. The last time my car was returned to me, it could not believe that a Toyota employee drove 14.3 miles in that car and actually dropped it off to me, The wheel was heavy, the gas petal is hard to push! Something is not right. If I was the employee I would have turned around and took the car back to service. They have given me loaner cars and I appreciate that, even though they had me in a mini-van that was messing up my dating life. But that's a whole other story. My problem with Toyota of Alvin is this, buying a car is a really big deal, I am now stuck in a 5 year loan and stuck with a lemon. They aren't even able to tell me what's wrong with my car. When I call them, no one is able to tell me anything. All they tell me is, they will have someone else call me. They never ever call back. My second car payment is due today and I haven't even had the darn car. do you know how unsettling that is?? But since they already have their money from the bank, they don't care about me, or my car. They just needed to get the car sold. I'm not sure why these sites make you leave stars, TOYOTA OF ALVIN DESERVES ZERO STARS! Ive left several messages for KELLY POPE she never calls back, I did talk to her once in person when she brought me out some Starbucks coffee, how sweet right? Well it was just water in a Starbucks cup. She told me she would get things taken care of but that was 7/17/14 and she hasn't called me since. She just has my sales associate call me. I already have his number, address, and wife's number, why do you continue to have him call me, if IM LEAVING MESSAGES FOR YOU!!!! how does that make any sense?? She's a customer service manager? No one has called me after they picked it back up after they told me everything was fixed. I REPEAT, DO NOT BUY A CAR FROM HERE!! More