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Toyota World of Newton

Newton, NJ

4.8
418 Reviews

66 Hampton House Rd

Newton, NJ

07860

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418 Reviews of Toyota World of Newton

June 19, 2012

This is the THIRD time that I have come to this dealership. We leased a 2010 RAV$, and financed both a 2004 RAV4 and a 2012 Corolla. Mike Yodice is definitely the BEST salesman I have ever deal More

by pfcnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yodice, Gary Bregman
May 07, 2012

Betsy Marrero is to be commended on her professionalism. She explained in detail everything about the car She certainly knows her stuff! Not at any point did I feel pressured to buy the car. If this had More

by Cosette Elaine Kuntz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Marrero, Betsy Marrero
March 28, 2012

Steven Hunter is fabulous! He was wonderful to work with - he is a professional who is very knowledgeable not only about the cars we were buying but also about the Toyota Corporation and the auto industry i More

by elainee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hunter
March 17, 2012

It was one the most pleasant car buying experiences I have had. After the test drive, Moon and I talked numbers and without any hassles we settled on a deal. I don't expect dealerships to give away truck More

by tacomaxx3
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Moon
February 17, 2012

Having recently moved to New Jersey from the UK under an Executive Visa program, Charlie was able to use is many years of experience and contacts with Toyota to get a great lease deal approved. Mike was th More

by 459mtc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yodice (Sales) & Charlie Centanni (Finance)
February 16, 2012

This was the best car buying experience I have ever had. No pressure, everything fair and above board. Betsy was a pleasure to work with. She was very thorough in explaining and walking me through all of More

by debrav
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Marrero, Betsy Marrero
February 02, 2012

This dealership has a no nonsense approach. It looks to be efficient in meeting your automotive needs. Our family has been long time customers that have leased probably 5 Siennas and recently purchased a More

by kol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Koester, Chris Dexter, Gabe Anello
December 18, 2011

I just purchased my 3rd new vehicle from this dealership. This purchase was our second with Mike Yodice. He made us feel comfortable with his endless patience and attention. Mike is a genuine, sincere, gentl More

by tcmay2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yodice, Ralph Spinosa
Dec 20, 2011 -

Toyota World of Newton responded

Thank you for your very kind review and for being part of the Toyota World of Newton family. Serving our customers the best way we can is always our primary goal. I am very happy to hear that Mike and Ralph were able to do just that. I want to take this opportunity to thank you for your continued loyalty and patronage as well as your confidence in referring your friends and family to us. I assure you they will not be disappointed. Happy Holidays. Chris Dexter, General Manager

November 08, 2011

My credit was perfect except for a discharged bankruptcy in 2008. I have had car loans with Capital one since and paid perfectly. These guys couldn't get me financed with anyone. Told me they would call me More

by jlazar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never got his name
Nov 15, 2011 -

Toyota World of Newton responded

Toyota World of Newton values all of our customers and strives to exceed their expectations. Unfortunately, in this instance, we did not achieve our goal. As the General Manager, I can certainly understand this reviewer’s frustration and did speak with him directly to apologize for the lack of quality customer service it appears he received. I explained that, unfortunately, not every dealer has access to the same financial institutions. Based on the parameters of the lenders we are currently affiliated with, it was not possible for us to obtain financing for this reviewer. As a result of this situation, we have already reached out to several additional sources that we hope will enable us to better serve our customers. We wish this reviewer the best of luck with his new vehicle. I have personally invited this reviewer to take a tour of our state-of-the art service facility. If he should choose to provide us with another opportunity to serve him, we expect that he will receive the award winning service that our customer’s have come to expect. Chris Dexter, General Manager

October 27, 2011

I returned to this dealership and salesman after buying my last car from them. Mike Yodice was professional, knowledgeable, friendly, and courteous throughout the process. Mike was recommended to me by a More

by alevine50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yodice
Nov 02, 2011 -

Toyota World of Newton responded

Congratulations and thank you for your loyalty to Toyota World of Newton. I am happy to hear that Mike continues to provide a professional and honest sales experience. It is always very satisfying to hear that our customer's experience was so good that they want to refer us to their friends and family. Thank you again for choosing Toyota World of Newton. We truly appreciate your business. Sincerely, Chris Dexter General Manager

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