Toyota World of Newton

After a very bad experience with another dealership this operation presented a straightforward negotiating process. We were able to identify exactly the car we wanted. A price was reached that matched their operation presented a straightforward negotiating process. We were able to identify exactly the car we wanted. A price was reached that matched their internet offer to the dollar. We got the features we wanted and nothing extra. When we came to pick up the car, our salesman and the general manager made a point of working toward a long term relationship. Plainly when you negotiate a deal that involves $20,000 or more there is always a requirement to be careful about what goes in to the contract and what might be missing. With this dealership, our experience reflected a system where there is no bait-and-switch, no word games to sneak in extras. The contract was done just right. This dealer makes its money with a document fee, a fee related to marking glass, a per-unit payment from Toyota, and the difference between "invoice" and actual "cost." They need to make money like anybody else and these guys did nothing unethical. We recommend them. Do your research and you can work with them. More

I went to Toyota World in search o a used Tundra. I was introduced to Lou Cosco who showed me a few Tundras that were out of my price range. Lou said that a 2002 Dodge Ram 1500 in my price range was on th introduced to Lou Cosco who showed me a few Tundras that were out of my price range. Lou said that a 2002 Dodge Ram 1500 in my price range was on the lot earlier in the day but was moved to a different dealership but he took my number and said he would call if a truck in my price range came in. By the time I got home, Lou had called and said they were bringing the Ram back if I wanted to look at it. I went back and it was perfect. A test drive revealed some mechanical issues and after negotiating an acceptable price with Wesley Mancias, I agreed to buy it if repairs were made. They immediately took the truck into service and in 2 days they addressed and repaired all of the issues plus a few more that they had discovered while doing so and I drove away in new to me truck. From start to finish, they addressed my every need and kept their word on anything that they said. They were all very professional and friendly and I felt that they had my best interests in mind during the whole process. I would like to thank Lou Cosco, Wesley Mancias and Bob Leonard for making this a painless and enjoyable experience for me. I will definitely recommend this dealership to friends for either a new or used car purchase. More

John was great! I wasn't sure if I was going to lease a new vehicle or purchase my leased vehicle. John presented me with a few options and helped to facilitate a deal that worked for me. This is the 4th a new vehicle or purchase my leased vehicle. John presented me with a few options and helped to facilitate a deal that worked for me. This is the 4th Sienna that I have leased from this dealership and I wouldn't go any place else. The sales staff are great but more importantly their service department is the best!! More

Terrible experience!! Would NOT honor ads they had advertised on THEIR website!! Called the manager to try & figure out the distasteful situation considering we were trading in our current corolla & p advertised on THEIR website!! Called the manager to try & figure out the distasteful situation considering we were trading in our current corolla & purchased a new sienna from THEM!!! The manager Bob didn't even have the decency to return my call. Went in from the get go telling them where we wanted our payments before even showing them the ads. They couldn't achieve it, but was majorly turned off when they wouldn't honor their advertised specials. The one sales person said "he's heard of this happening before". To top it off the brand new salesman actually called me, then texted me a recommendation of ANOTHER dealership!!! Sad, sad, sad. Happily Towne Toyota in Ledgewood said they would honor Newton's ad. But, luckily for us Sussex Honda got us in a brand new civic where we asked for the payments all along. NO HASSLE, NO BS!!! Can't wait to pay off my sienna & go back to Honda OR Towne Toyota @ very least. I'd AVOID this dealership at ALL costs & I will be SURE to spread that word. DISGUSTING!!!! More

Excellent experience. I must say this is now the dealership I will always use. I have used High Point Hyundai for last 10 years; no more. I am completely satisfied with my purchase and others i talk dealership I will always use. I have used High Point Hyundai for last 10 years; no more. I am completely satisfied with my purchase and others i talked to couldn't believe it. : ) More

John Mayo was very knowledgeable about the features of John Mayo was very knowledgeable about the features of the Prius in which I was interested and carefully explained and demonstrated the myriad fea John Mayo was very knowledgeable about the features of the Prius in which I was interested and carefully explained and demonstrated the myriad features of the vehicle. He was courteous and considerate at all times and was good listener . This resulted in a non-pressure type of buying experience. John worked with me to arrive at a fair price and after the sale provided a detailed overview of the service area of Toyota World of Newton. I would send a friend to John for assistance in buying a Toyota. My only negative in the experience was the length of time it took to complete the transaction. I later learned that this was the result of an unexpected shortage of an critical employee position due to an unanticipated resignation. This is the reason I gave a "4" rating to the overall experience. Pricewise I think what I paid for the vehicle (incl. trade-in) was fair but not superb. More

I have purchased many vehicles in my lifetime and I have to hand it to John Mayo and the sales team at this Toyota dealership. They have met all of my expectations in the sales department so far and my wife to hand it to John Mayo and the sales team at this Toyota dealership. They have met all of my expectations in the sales department so far and my wife is very happy with her car. The sales department followed through on everything they promised and went clearly out of their way to please us by traveling over 100 miles to get us the car we wanted. I am not an easy sale in any way and if they satisfied me, I'm sure they can do a great job with many others. More

My experience was great, John Mayo really worked with me to find a truck and a price that suited me best and kept me informed every step of the way. There was no surprises or problems in the process at all. to find a truck and a price that suited me best and kept me informed every step of the way. There was no surprises or problems in the process at all. I would highly recommend John, as he is honest and seems to really care about making sure that you are content with you purchase/lease. More

The worst experience trying to buy a car I've ever had! We agreed on a price face to face one day, then changed the terms of the deal the next. The most unethical business move I've ever been apart had! We agreed on a price face to face one day, then changed the terms of the deal the next. The most unethical business move I've ever been apart of. I also, a few days later, heard of another story of the dealership promising they took money off but when the paperwork came the money was hidden back in the deal. BE CAREFUL!! More

I was involved in a car accident the Tuesday before we bought the vehicles. Because of this accident we had to trade the one car we already paid off and loved so we could afford to get a car. That also bought the vehicles. Because of this accident we had to trade the one car we already paid off and loved so we could afford to get a car. That also meant we needed to buy my husband a new car. I know, who doesn't love a new car but NOW we have two car payments. Without adding to the stress we were already under, Chris Karangis helped us ease into this difficult transition. He was very honest with us and open to our needs as a family. Thanks Chris!! More