Toyota World of Newton

John was great! I wasn't sure if I was going to lease a new vehicle or purchase my leased vehicle. John presented me with a few options and helped to facilitate a deal that worked for me. This is the 4th a new vehicle or purchase my leased vehicle. John presented me with a few options and helped to facilitate a deal that worked for me. This is the 4th Sienna that I have leased from this dealership and I wouldn't go any place else. The sales staff are great but more importantly their service department is the best!! More

Terrible experience!! Would NOT honor ads they had advertised on THEIR website!! Called the manager to try & figure out the distasteful situation considering we were trading in our current corolla & p advertised on THEIR website!! Called the manager to try & figure out the distasteful situation considering we were trading in our current corolla & purchased a new sienna from THEM!!! The manager Bob didn't even have the decency to return my call. Went in from the get go telling them where we wanted our payments before even showing them the ads. They couldn't achieve it, but was majorly turned off when they wouldn't honor their advertised specials. The one sales person said "he's heard of this happening before". To top it off the brand new salesman actually called me, then texted me a recommendation of ANOTHER dealership!!! Sad, sad, sad. Happily Towne Toyota in Ledgewood said they would honor Newton's ad. But, luckily for us Sussex Honda got us in a brand new civic where we asked for the payments all along. NO HASSLE, NO BS!!! Can't wait to pay off my sienna & go back to Honda OR Towne Toyota @ very least. I'd AVOID this dealership at ALL costs & I will be SURE to spread that word. DISGUSTING!!!! More

Excellent experience. I must say this is now the dealership I will always use. I have used High Point Hyundai for last 10 years; no more. I am completely satisfied with my purchase and others i talk dealership I will always use. I have used High Point Hyundai for last 10 years; no more. I am completely satisfied with my purchase and others i talked to couldn't believe it. : ) More

John Mayo was very knowledgeable about the features of John Mayo was very knowledgeable about the features of the Prius in which I was interested and carefully explained and demonstrated the myriad fea John Mayo was very knowledgeable about the features of the Prius in which I was interested and carefully explained and demonstrated the myriad features of the vehicle. He was courteous and considerate at all times and was good listener . This resulted in a non-pressure type of buying experience. John worked with me to arrive at a fair price and after the sale provided a detailed overview of the service area of Toyota World of Newton. I would send a friend to John for assistance in buying a Toyota. My only negative in the experience was the length of time it took to complete the transaction. I later learned that this was the result of an unexpected shortage of an critical employee position due to an unanticipated resignation. This is the reason I gave a "4" rating to the overall experience. Pricewise I think what I paid for the vehicle (incl. trade-in) was fair but not superb. More

I have purchased many vehicles in my lifetime and I have to hand it to John Mayo and the sales team at this Toyota dealership. They have met all of my expectations in the sales department so far and my wife to hand it to John Mayo and the sales team at this Toyota dealership. They have met all of my expectations in the sales department so far and my wife is very happy with her car. The sales department followed through on everything they promised and went clearly out of their way to please us by traveling over 100 miles to get us the car we wanted. I am not an easy sale in any way and if they satisfied me, I'm sure they can do a great job with many others. More

My experience was great, John Mayo really worked with me to find a truck and a price that suited me best and kept me informed every step of the way. There was no surprises or problems in the process at all. to find a truck and a price that suited me best and kept me informed every step of the way. There was no surprises or problems in the process at all. I would highly recommend John, as he is honest and seems to really care about making sure that you are content with you purchase/lease. More

The worst experience trying to buy a car I've ever had! We agreed on a price face to face one day, then changed the terms of the deal the next. The most unethical business move I've ever been apart had! We agreed on a price face to face one day, then changed the terms of the deal the next. The most unethical business move I've ever been apart of. I also, a few days later, heard of another story of the dealership promising they took money off but when the paperwork came the money was hidden back in the deal. BE CAREFUL!! More

I was involved in a car accident the Tuesday before we bought the vehicles. Because of this accident we had to trade the one car we already paid off and loved so we could afford to get a car. That also bought the vehicles. Because of this accident we had to trade the one car we already paid off and loved so we could afford to get a car. That also meant we needed to buy my husband a new car. I know, who doesn't love a new car but NOW we have two car payments. Without adding to the stress we were already under, Chris Karangis helped us ease into this difficult transition. He was very honest with us and open to our needs as a family. Thanks Chris!! More

Had a great experience with my salesman Lenny Massaro. He doesn't come off like a stereotypical car salesman, so he makes the experience much more enjoyable than most people expect it to be. doesn't come off like a stereotypical car salesman, so he makes the experience much more enjoyable than most people expect it to be. More

Maybe production in Japan is slow; the color I wanted was not available. I test drove 2 different vehicles. One with a color I would later choose. Then thought that perhaps the one I picked was probably b not available. I test drove 2 different vehicles. One with a color I would later choose. Then thought that perhaps the one I picked was probably better suited for me. Betsy took my hand (figuratively speaking) and led me down this complex path of decision making. No, I was not pushed or pulled but thoughtfully,kindly guided past my uneasiness. Time consuming traveling to get to a dealer one wants to make the right decision. One of life's important decisons was easier to make with Betsy's down to earth business attitude. Try it you'll like it. More