
Toyota World of Newton
Newton, NJ
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430 Reviews of Toyota World of Newton
As far as my sales rep goes, she was very helpful and friendly to me. However, I was stuck there for 7 hours. 4 hours I was making up my mind and thanks to Sheena, I have a brand new car that I love. 1 h friendly to me. However, I was stuck there for 7 hours. 4 hours I was making up my mind and thanks to Sheena, I have a brand new car that I love. 1 hour maybe was paperwork, and the last 2 hours I spent fighting to get on the line with the insurance company who was giving me issues. I was really confused about what I wanted in a car and Sheena helped answer a lot of my questions and let me take my time choosing a vehicle. I wouldn't have known where to start without her. More
Anthony was very friendly and extremely helpful in taking care of details when I bought my used car. He went out of is way to be sure the issues that surfaced with my certified used car were resolved. care of details when I bought my used car. He went out of is way to be sure the issues that surfaced with my certified used car were resolved. More
Anthony helped me every step of the way was'nt pushy let me dictate what i wanted when our lease was done on the purchase of our leased car. Great experience very proffesional let me dictate what i wanted when our lease was done on the purchase of our leased car. Great experience very proffesional More
I can't say enough positive things about your salesperson Mike Yodice! Mike realizes how to listen to customers, to find the perfect vehicle. Even though I was looking for an economy vehicle, Mik salesperson Mike Yodice! Mike realizes how to listen to customers, to find the perfect vehicle. Even though I was looking for an economy vehicle, Mike took the time, to find the exact car I needed. No pushy tactics, no switching of the numbers he quoted me from the beginning and took his time with every question and concern I had. i also would like to thank his sales manager, Bob Leonard for keeping his word on the price of my trade. I had been to other local Toyota dealers and had to fight my way into their "rundown" showrooms, after being heckled by a half a dozen salespeople hanging around the smoking lounge outside their entrances. This showroom and customer lounge is immaculate, like walking into a resort in Aspen! There are "No" crowds of hoodlums badgering you as you walk into ToyotaWorld, yet I was greeted in a friendly, low key approach and asked "How may I be helped"! To the owners of ToyotaWorld, you have a magnificent team, or friendly, professional staff, who can make you feel at home, with great customer service, like your sales professional, Mike Yodice! I will definitely be back to service my new Yaris with you and tell all my friends and family, about this unique, friendly dealership! Thank You! More
When I originally went to the dealership it was to fix my car at the Service Department which I had purchased from this dealership. Unfortunately my car had problems where I decided that I would have to get car at the Service Department which I had purchased from this dealership. Unfortunately my car had problems where I decided that I would have to get another car. I was upset that I had to say goodbye to my car. My household had purchased 4 cars from this dealership and was in the process of purchasing the 5th. Chris Young greeted us on the lot and turned out I was his first customer on his first day. He was sympathetic with my dilemma and understood my situation. He did everything in his power to make it as smooth as possible. There were a few bumps beyond his control with my trade in of my car which caused distress. We were on the lot all day trying to find something that I wanted. Chris was working with one Manager that I don't recall who that was that really couldn't make me happy with my trade in. Later in the day I encountered Wesley Mancias; who noticed I was upset with something and came and sat with us to discuss with us why we were upset. I explained to Wesley my concerns and he understood why I was upset. he immediately said he would fix my problem with the trade in and we came to an understanding that we agreed upon. He instantly fixed what was upsetting me and continued the purchase of my new car. I started out very emotional about the situation of having to buy a new car. Chris and Wesley did ease my mind. i would recommend them to my friends. Toyota reputation speaks for itself; but Wesley is an asset as a Manager. More
anthony was very helpful, extremely knolegable of the car,there was no pressure ,no double talk and most of all no lyinglike halterman toyota in pennsylvania.will go there from know on to buy my cars car,there was no pressure ,no double talk and most of all no lyinglike halterman toyota in pennsylvania.will go there from know on to buy my cars More
I found everyone I talked to, even Kumar in the service department very friendly and helpful. They answered all my questions thoroughly and quickly. They knew I was in a rush, and did their best to make department very friendly and helpful. They answered all my questions thoroughly and quickly. They knew I was in a rush, and did their best to make the process as quick as possible. More
I've been trying to lease a car for a while now, but was continuously denied because of my lack of credit history. When I first went to this dealership in April I wasn't too thrilled with my experience was continuously denied because of my lack of credit history. When I first went to this dealership in April I wasn't too thrilled with my experience and ended up leaving without a car. A couple weeks later a woman named Catelyn called to see if I had any luck finding a vehicle, and after she had left a few messages I got back in touch with her. The people working there were different than those who I had dealt with in April, and that is a very good thing! This time when I went back I got Sheena Watkins, and she is an amazing sales person! I was so happy with her and she really made me feel like she was trying to help me get into my first car, and she did!! They worked with my lack of credit history and helped me get into a really great car. The manager, Bob, was also very nice and helpful, as well as the man who works in financing, Omar. They really helped make my first experience with a dealership a good one, and overall, I would definitely recommend this Toyota dealership. They'll definitely try their best to get you into a good car and I will be back for my next vehicle! More