
Toyota World of Newton
Newton, NJ
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430 Reviews of Toyota World of Newton
Mr. Mayo was the perfect salesman for us. His explanations and discussions of the car's features were informative without being technically overwhelming. He answered every question. The test dr explanations and discussions of the car's features were informative without being technically overwhelming. He answered every question. The test drive we took was well planned. We felt no sales pressure until the very last moment when the final nudge -- "this offer is for a customer who drives the car home today" -- was entirely justifiable. And there was never the slightest pressure to move up to a more expensive model. More
I received an email & phone call from Nicole in minutes after submitting my online inquiry. She was very helpful in explaining options and being very patient with me as I tried to understand the te minutes after submitting my online inquiry. She was very helpful in explaining options and being very patient with me as I tried to understand the technical features & variances. Most importantly, she provided a very fair price upfront via email. This was something that other dealers were not giving me. I offered to put down a deposit -she said she will hold the car, and won;t charge my card. On the day I came to close the deal, the car was already prepped. Another sales person (Lou Kosco) took over from Nicole. He, too, was very helpful and courteous. I signed the paperwork and was done in about 40 minutes. Lou even arranged for a driver to drive my new car to my home. He gave me a very good overview of the features of the car; paired my phone's Bluetooth w. the car and answered all my questions. More
This was the 3rd Toyota vehicle that we purchased at this dealership. Mike Yodice was our salesman and he could not have been nicer. We had a very pleasant experience. We were looking for a car for m this dealership. Mike Yodice was our salesman and he could not have been nicer. We had a very pleasant experience. We were looking for a car for my daughter. Mike Yodice was very respectful of my daughter. Mike Yodice helped our family this year with the purchase of a lovely Toyota Corolla. Mike Yodice was easy to work with, we never felt rushed or hurried, and he answered all of questions. We felt we were in good hands with Mike Yodice. It was a very pleasant experience. I would highly recommend Mike Yodice to my family and friends. Thank you Mike Yodice! More
Mike Yodice has helped my family with new car lease/purchases not once, not twice but three times this year. My most recent experience with trying to roll in the last few payments of the first ca lease/purchases not once, not twice but three times this year. My most recent experience with trying to roll in the last few payments of the first car I bought for my daughter almost four years ago when she turned 17 into a payment for my son who will turn 17 in a few weeks was completely enjoyable, speedy and fast. Mike Yodice is a delight to work, listens well to our needs and wish, and finds a way, regardless of all the obvious obstacles. And the check out process...painless. Said we'd back at a certain time to pickup the car and sign the papers...everything way ready and waiting and we were done with pen part in less than 40 minutes. And while we were signing away, I could see my soon to be driving son sitting in the new car, getting all the instructions from Mike Yodice about how to set up etc... the ear-to-ear new car smile is worth every penny. I know I'm making the payment, but Mike Yodice made it happen. Three times this year...five times in almost four years. We are happy and satisfied and I don't know why I've even looked other places. I count Mike as a trusted business associate and a friend. Thank you Mike Yodice for making my son one of the happiest soon to be 17-year-olds around and not killing my wallet at the same time. You and Toyota Scion World of Newton rock! Five times over!!! More
Mike is a wonderful salesman we are always impressed with his knowledge of the Toyota product. He is friendiy, patient and extremely professional. We are loyal customers of Mr Yodice and will refer him to ou his knowledge of the Toyota product. He is friendiy, patient and extremely professional. We are loyal customers of Mr Yodice and will refer him to our family and friends. More
Came in for service on my new Toyota and Lou introduced me to Stacy. What a great experience. Helpful doesn't even cover it. They answered all my questions and explained everything. I will definitely be ba me to Stacy. What a great experience. Helpful doesn't even cover it. They answered all my questions and explained everything. I will definitely be back with my daughter for her new car. Thanks for restoring my faith in car dealerships. More
The sales and service departments are exceptional. They always strive to serve the customer with fairness and respect. They accommodate the customer in every way possible. Bringing your car for service or always strive to serve the customer with fairness and respect. They accommodate the customer in every way possible. Bringing your car for service or purchasing a new one is a pleasant experience and because of that and the excellence of service - you continue to do business with them. Today I brought my Rav in for service and was going to be late for the appointment and they told me not to worry and bring it in when I could. While waiting for my car I met Mike Yodice and talked about purchasing a new Rav. He is an excellent listener and has complete knowledge of the vehicle..every question was answered. I ended up buying a 2013 Rav 4. The sales manager, Bob Leonard, came out to meet me. He was gracious and approachable. Your splendid vehicles and exceptional employees make Toyota World of Newton, NJ a winning combination. More
TERRIBLE CUSTOMER SERVICE!!!!!I am a toyota of Newton NJ customer and came to the dealership about 3 weeks ago looking for an early turn in for a new rav 4 and my husband was looking to buy a car as well. customer and came to the dealership about 3 weeks ago looking for an early turn in for a new rav 4 and my husband was looking to buy a car as well. After being there for hours, the prices they were coming up wih were ridicioulous, I could lease a BMW for that amount. I was told my tires had bad wear and tear, the car is 2 years old and Im way under the miles Im alloted and barely drove the vehicle. I tried Toyota 2 years ago being I live right down the street, i was previoulsy with jeep for 8 plus years and wanted to try a difrent car. I have turned in my jeep with scratches, knicks, dents and they never batted an eye. I asked the manager could they work out a deal being my husband was buying a car as well, again no budging. I then got up and said i will go somewhere else after I turned in my car and the manager said ok without hesitation. I never expierenced such poor customer service in my life! I never felt like a valued customer and my huisband has since went to Honda across the street on 206 in Newton and bought his car. He had the best service and Honda and Kia both told us they have heard numerous complaints from people that had bad expiernce in Newton Toyota. I then emailed toyota and someone repsonded back thet were sorry and I would get a call immediately ( this was Julsy 1st almost 3 weeks ago and havent heard anything!!!!)...I am also in the industry with many ties to the community, what a shame they lost 2 deals and a customer..Toyotas loss is Hondas gain! Alissa W More
We found Tony to be very personable and helpful walking us through the process of purchasing a new car. In fact, two days later we went back and bought a used car from Tony (2009 Jeep Liberty). The servi us through the process of purchasing a new car. In fact, two days later we went back and bought a used car from Tony (2009 Jeep Liberty). The service of the whole organization was very professional from Tony, through the manager and the finance person. Showing us how to use all the button and gadgets on the car was also very nice. saved us reading the whole book. this is my second RAV4 and I would definitely recommend the car and this particular dealership and working with Tony was a pleasure. More