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Toyota World of Newton

Newton, NJ

4.8
410 Reviews

66 Hampton House Rd

Newton, NJ

07860

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410 Reviews of Toyota World of Newton

June 24, 2015

OUTSTANDING service from Betsey Marrero I have been dealing with Betsy for many years and it's always a great experience! She is very professional and knows her business inside and out! Toy More

by Plantzguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Marrero
Aug 01, 2015 -

Toyota World of Newton responded

Thank you so much for taking the time to provide feedback. We are delighted to hear that Betsy continues to provide exceptional customer service in an honest and professional manner and that you completely trust us with your vehicle service needs. We truly appreciate your continued loyalty and patronage. Sincerely, Terri Boscia Customer Relations Mgr

June 20, 2015

Excellent! Purchased a new 2014 Corolla and every one I dealt with was very helpful and friendly. I will definitely use this dealership again in the future. More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Shone
Aug 01, 2015 -

Toyota World of Newton responded

Thank you for your positive feedback. We are very happy to hear that we were able to provide 100% satisfaction with your vehicle purchase. We look forward to seeing you again when your Corolla is ready for service. Thank you again for your patronage. We truly appreciate your business. Sincerely, Terri Boscia Customer Relations Mgr

June 15, 2015

EXCELLENT.... I'm always a toyota fan, Love the RAV4 this is my 2nd rav excellent car, very good costumer service, they work for you all the way.. thanks to Joh More

by singjingl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mayo
Jun 17, 2015 -

Toyota World of Newton responded

Congratulations on your new Rav4! You are right, it definitely is an excellent vehicle. I am glad to hear that John Mayo provided good customer service and worked to provide an excellent sales experience. Thank you again for your business. We truly appreciate it. Sincerely, Terri Boscia Customer Relations Mgr

June 15, 2015

Exceptional service The salesman was very thorough. The experience was very satisfactory and I left with a brand new truck and lowered my payments with the new lease More

by Way1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Shone
Jun 17, 2015 -

Toyota World of Newton responded

Congratulations on your new truck. I hope you are enjoying it. I am happy to hear that Greg answered all your questions and was able to lower your payments while providing the right vehicle to meet your needs. It is always our goal to exceed our customer's expectations and I am happy that Greg was able to do that in a professional manner. Thank you again for choosing Toyota World of Newton. We truly appreciate your business. Sincerely, Terri Boscia Customer Relations Mgr

June 12, 2015

Excellent SUV purchase experience! We have just purchased a 2015 Highlander from Betsy Marrero at Toyota World of Newton. Betsy was very professional, courteous, knowledgeable, and was More

by D Jaeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Marrero
Jun 17, 2015 -

Toyota World of Newton responded

Congratulations on your new Highlander and thank you for your kind review. Betsy truly is an asset to our dealership and I am delighted to hear that she continues to provide 100% satisfaction to our customers. I want to take this opportunity to thank you for your loyalty and patronage with Toyota World of Newton. We truly appreciate it and look forward to serving your vehicle needs for many years to come. Sincerely, Terri Boscia Customer Relations Mgr

June 01, 2015

Happy customers We were very happy with our salesman Glenn Kramer. He listened to what we wanted, and worked within our budget. He found us the perfect truck! We More

by Ad4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2015 -

Toyota World of Newton responded

Thank you for sharing your experience with us. We are so happy to hear that we were able to find you the right vehicle to meet your needs and at the right price! We look forward to seeing you again when your car is ready for its first service. Thank you again for your business. We truly appreciate it. Sincerely, Terri Boscia Customer Relations Mgr

June 01, 2015

Excellence Thanks to Betsy, I was able to leave with my dream car. She was very attentive and knew exactly what she was talking about. She made it easy to purcha More

by Stephmedina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Marrero
Jun 17, 2015 -

Toyota World of Newton responded

Thank you for your kind review and congratulations on the purchase of your "dream car"! I am delighted to hear that we were able to find you exactly what you wanted without any pressure. I am especially glad to hear that Betsy was able to answer all your questions and provided excellent customer service as well. Thank you again for choosing our dealership. We truly appreciate your business. Sincerely, Terri Boscia Customer Relations Mgr

May 25, 2015

Worst dealership I've dealt with I almost purchased vehicle there and thank god I didn't. After reviewing the finance paperwork I found out the original deal I had with Calvin (JR) Da More

by Dodgeguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike in finance , Calvin "JR" Damon
Jun 17, 2015 -

Toyota World of Newton responded

Thank you for sharing your comments with us regarding your unsatisfactory experience at our dealership. Although we always try our very best to exceed our customer's expectations, sometimes we do fall short and for that I sincerely apologize. It is my understanding after further communication from you that this happened about a year ago. It is unfortunate that it was not addressed at that time and I was not able to attempt to rectify the situation then. We certainly value you as a customer and hope that you will allow us the opportunity to serve you in the future. Should you decide to, please do not hesitate to contact me directly. Once again, I do apologize for your negative experience in the past but look forward to you allowing us the opportunity to help you in the future. Sincerely, Terri Boscia Customer Relations Mgr

May 11, 2015

Professional, Courteous - Great Experience! The car buying experience can be - daunting. John Mayo, our sales associate took care of EVERYTHING! My husband and I needed a vehicle. We drove one - More

by T LOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Klose, John Mayo
Jun 17, 2015 -

Toyota World of Newton responded

Thank you for such a kind review. We are so glad to hear that John Mayo made your buying experience not only stress free but also a pleasant one. John lived up to our belief that customers are supreme and providing the best possible service to them is our number one priority. Thank you so much for your loyalty to Toyota World of Newton. We truly appreciate it and look forward to serving your vehicle needs in the future. Sincerely, Terri Boscia Customer Relations Mgr

April 29, 2015

our experience at Newton toyota My husband and I recommend seeing Betsy Marrero at Newton Toyota. Her honesty and professionalism is outstanding. She made out Camry purchase a pleas More

by Debbie P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Marrero
Jun 17, 2015 -

Toyota World of Newton responded

Thank you for taking the time to tell us about your sales experience here at Toyota World of Newton. Exceeding our customer's expectations is always our goal, and we are very happy that it seems that Betsy was able to do that. Your confidence in recommending us to others is very much appreciated. We truly appreciate your business and look forward to serving you in the future. Sincerely, Terri Boscia Customer Relations Mgr

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