Toyota World of Newton

Rick Simeone Rocks!!! Bob L. If you are interested in talking with someone about buying a car, leasing a car and are interested in Toyotas or Scions, Rick is you man. H Bob L. If you are interested in talking with someone about buying a car, leasing a car and are interested in Toyotas or Scions, Rick is you man. He will listen to you and work with you in not trying to close a deal, but rather meeting your needs. With a wide range of experience in sales, Rick is highly skilled and makes the car buying experience pleasurable. More

My experience All the staff, were extremely helpful and courteous. Having a large family I also needed a large vehicle my salesman Rick Simeone directed me to a sie All the staff, were extremely helpful and courteous. Having a large family I also needed a large vehicle my salesman Rick Simeone directed me to a sienna xle. It provides me and my family with all the space that I need. My experience was a pure delight I highly recommend both Rick and Toyota World. More

I wouldnt go anywhere else to buy a Toyota! The salesman is a down to earth, no nonsense kind of guy. No pressure! I hate going to dealerships where the salesperson "attacks" you as soon as you The salesman is a down to earth, no nonsense kind of guy. No pressure! I hate going to dealerships where the salesperson "attacks" you as soon as you walk through the door! More

No pressure easy going atmosphere! I started to do my car shopping and really didn't have an idea what I wanted. I came to Toyota World of Newton was approach by Kristina one late afte I started to do my car shopping and really didn't have an idea what I wanted. I came to Toyota World of Newton was approach by Kristina one late afternoon. Right off the back she was very informative, didn't high pressure sale me to purchasing the same day. While walking the lot I saw this beautiful 4Runner that we took for a drive. We came back and set down started to negotiate the car. Negociating was very easy , she made me feel that comfortable with what I was doing that I bought it the same day. More

Betsy went above and beyond! As a first time "new" car buyer, my wife and I had many reservations but needed to find a reliable and affordable option that would be safe and reliab As a first time "new" car buyer, my wife and I had many reservations but needed to find a reliable and affordable option that would be safe and reliable for our baby due in June. We had heard a lot of good things about the Subaru lineup but the prices weren't meeting our budgetary needs. Not only did Betsy help us make our decision by addressing both the pros and cons of both Subaru's and Toyota's, but she guided us to the GREATEST CAR WE'VE EVER OWNED! Our (Iron Man!) red RAV4 has all the all wheel drive benefits as its Subaru counterparts and none of the fuel wasting negatives associated with full time AWD. And if that wasn't reason enough, she was able to secure us a RAV4 promo that got us a lease payment that was less than that of the Subaru Legacy (a sedan). She reassured us that the RAV4 was the way to go, especially after mentioning that our Dog would need a place in the back away from the baby. Being new parents, we didn't even think of it. What a great experience. My wife and I could not be happier. THANKS BETSY!!! More

Highly Recommended Kevin was a pleasure to work with, highly recommended! This location really cares about their customers. Kevin was extremely willing to do whats in yo Kevin was a pleasure to work with, highly recommended! This location really cares about their customers. Kevin was extremely willing to do whats in your best interest which is rare at a dealership! More

Do not trust them Had my frame replaced here. Everything was working when I dropped it off. They wanted to charge me additional for master cylinder, battery, alternato Had my frame replaced here. Everything was working when I dropped it off. They wanted to charge me additional for master cylinder, battery, alternator, power steering, muffler and now all new AC system. I was a sucker and paid extra for many of these. They promised they filled the AC system after breaking it to replace frame, later admitted they did not. Now after months they finally filled it said it was fine 30 days later not working now tell me it leaks all over. Three people quoted me all different prices $1500 - $5300 to replace it. Steve Partineo the manager said he would help me gave me 10% discount. Ha ha joke!. I am not going to pay for mechanic mistake. I am in service business too when my guys break something we replace it at no charge to customer. More

no pressure customer service Very happy with my salesperson's taking the time to help me choose a car. No buyers remorse here. Great customer service and follow up Very happy with my salesperson's taking the time to help me choose a car. No buyers remorse here. Great customer service and follow up More

Lied to by Betsy Marrero-Diaz We were blatantly lied to by Betsy Marrero-Diaz just to make the sale. Two and a half months after buying the car we went in for service. To have her We were blatantly lied to by Betsy Marrero-Diaz just to make the sale. Two and a half months after buying the car we went in for service. To have her back peddling on her word. She said "I would never say that". LIAR. Very distrusting person. Betsy told the person I was with she was sorry. If she meant it, she would of apologized to ME, but she never got out of her chair. Now I'm stuck with this car. Swap-A-Lease is the only way out. More