Toyota World of Newton

Toyota Sales Representative Rick Simeone After purchasing a 2017 Corolla for my wife from Rick Simeone at Newton Toyota World in March, I went back to Rick to purchase 2017 Prius Prime Plus. After purchasing a 2017 Corolla for my wife from Rick Simeone at Newton Toyota World in March, I went back to Rick to purchase 2017 Prius Prime Plus. Rick was totally professional, knowledgeable and patient as he honestly answered all of our questions and took his time with us with no sales pressure whatsoever. He came across as a salesman who cared that we would purchase vehicles that met our family's needs. We highly recommend Rick to anyone who seeks to purchase a vehicle at Newton Toyota World. More

Poor customer service Very poor customer service from management all the way down to the sales person. Poor follow up. And do not stand by their word or own there mistakes Very poor customer service from management all the way down to the sales person. Poor follow up. And do not stand by their word or own there mistakes. More

Found truck I wanted This is the second vehicle I have bought there. Once again my buying experience was a pleasure. Betsy marrero was my salesperson for the second time a This is the second vehicle I have bought there. Once again my buying experience was a pleasure. Betsy marrero was my salesperson for the second time and she hit it out of the park. I highly recommend stopping there if your looking for a new vehicle. More

Very happy with our Rav 4 We had a very good experience at Toyota World of Newton. We love our Rav 4 and we're so pleased with the fine service we received. Betsy Marrero was k We had a very good experience at Toyota World of Newton. We love our Rav 4 and we're so pleased with the fine service we received. Betsy Marrero was knowledgeable and very patient. She spent extra time going over the features of the car with us. We have recommended her to several friends, and will continue to do,so. More

Customer Friendly Over the years I have purchased many new cars and trucks in fact, this will be my fourth Tacoma. My recent experience at Toyota World of Newton was, b Over the years I have purchased many new cars and trucks in fact, this will be my fourth Tacoma. My recent experience at Toyota World of Newton was, by far, the best I have ever experienced. It began with Betsy Marrero, the sales associate, who found the Tacoma truck that I was looking for with the optional equipment I wanted. The trade-in negotiation was crucial to my purchase and the appraiser came up with a fair price for my Tacoma with 96,000 miles. Financing was next and Betsy, with support from her managers and finance people, was able to get me a very competitive rate with payments I could manage. The new Tacoma was ready the next morning and the paperwork process was very smooth and reasonably quick. Finally, Betsy's delivery of the Tacoma was incredibly helpful, from the new features on the 2017 to the very complex audio and navigation system. She paired our phones, set up the navi system to get us home and to another location in Maine. My wife and I were very impressed with her depth of knowledge about the Toyota. Betsy even took off the license plates from our old Tacoma herself. Since then I have had several questions for Betsy and she is always available, pleasant and accommodating on the phone. Needless to say, we will return to Toyota of Newton and Betsy Marrero. More

We just bought another Highlander!!! Well I went into Toyota World of Newton to get my 2015 Highlander serviced. While I had extra time, I looked outside and the new ones and found a High Well I went into Toyota World of Newton to get my 2015 Highlander serviced. While I had extra time, I looked outside and the new ones and found a Highlander I liked. Oh Boy! Needless to say my husband and I came back the next day and ended up buying one! We are very pleased with our THIRD Highlander. My husband fits in it well andit goes through snow very well. Betsy is the gal that sold them to us - she's wonderful to deal with each time. She certainly knows her stuff and is always pleasant. More

Biggest liars in any dealership. Do not buy anything from them. They only want to fill there pockets. They will screw any customer just to make a buck. Don't trust them. Do not buy anything from them. They only want to fill there pockets. They will screw any customer just to make a buck. Don't trust them. More

Overall very satisfactory experience at Toyota World of Newt Very professional, from showroom to closing. John Mayo is top-notch sales person; it was because of his knowledge and concern for the customer that we Very professional, from showroom to closing. John Mayo is top-notch sales person; it was because of his knowledge and concern for the customer that we eventually closed. The deal was almost broken by the sales manager, who showed little concern for us. Still, we were moderately satisfied with the closing price. Later, service dept. installed remaining options (when they came in). Very polite and professional; nice, clean workshop. The work was done to our satisfaction.; More