Toyota World of Newton

Leasing A 2018 RAV4 At Toyota World of Newton John Mayo was our salesman on St. Patrick's day. Since we were trading in a 2016 RAV4, he went through all of the new additional features of the car John Mayo was our salesman on St. Patrick's day. Since we were trading in a 2016 RAV4, he went through all of the new additional features of the car for 2018. He even went over the old features of the 2016 model, since the previous salesperson never got to this. We found out how to work some of the features on the 2016 RAV4, most of which were still on the 2018. John made sure that we knew exactly how to use everything in the vehicle. He is a conscientious, helpful salesman, who wants you to be satisfied with your purchased or leased car. Ask for John Mayo and you won't be sorry. (Hey John, we are really loving this Sirius radio.) Ron and Pam Mandracchia More

Purchasing a car I was very impressed with the service we received at Newton Toyota. Betsy Marrero was a pleasure to work with. She has a wonderful disposition and tru I was very impressed with the service we received at Newton Toyota. Betsy Marrero was a pleasure to work with. She has a wonderful disposition and truly knows Toyota Cars. She is the reason I am giving five stars. She was able to negotiate a fair deal for us. She spent much time explaining all the technical features of the car. I really appreciated that. Thank you Betsy you are a very valuable asset to that dealership. Thanks again. More

trailer park waiting room Waiting area has television blasting the trashiest daytime programming available at a deafening volume. Theres nowhere else to wait. Sheer torture w Waiting area has television blasting the trashiest daytime programming available at a deafening volume. Theres nowhere else to wait. Sheer torture while you wait to get boned up the... More

They inflated their parts prices to recover labor costs SCAM ALERT! Toyota World of Newton, aka, Condit Toyota just tried to scam me by inflating their parts price when I brought it in for a frame replaceme SCAM ALERT! Toyota World of Newton, aka, Condit Toyota just tried to scam me by inflating their parts price when I brought it in for a frame replacement.They are not allotted any labor costs for additional work being conducted during this frame replacement, specifically the shocks and struts. They tried to recover this cost by inflating their parts prices by close to $500. I caught them prior to paying them but they then tried to scam me again....didn't work. They also broke a piece of molding on my rear window that they refuse to fix without me paying for it, stating it must of been broken prior to me bringing it in. Not true. They broke it while removing the body from the frame. Dave Aroune is the service manager I dealt with and Wally is the general manager. Do not buy a vehicle or bring your vehicle here for service. They are unethical and scam unsuspecting customers. Please feel free to share this post. More

Bad brakes on 2013 tacoma Since this Dealership read this review they have agreed to address the situation. I was notified the Friday before Labor Day. I now have complete Since this Dealership read this review they have agreed to address the situation. I was notified the Friday before Labor Day. I now have complete Satisfaction More

Great experience Went into toyota world of Newton to look and compare the 2017 RAV4 with my 2015 RAV4. Had the pleasure of dealing with Yasmin who was amazing. She wa Went into toyota world of Newton to look and compare the 2017 RAV4 with my 2015 RAV4. Had the pleasure of dealing with Yasmin who was amazing. She was so knowledgeable and helpful. The 2017 had so many upgrades from my 2 yr old RAV4 that it was impossible not to trade in my 2015 for a brand new 2017. Yasmin made the deal happen and put me in a gorgeous new vehicle at the price I could afford. Everyone I dealt with went above and beyond for this sake. Had the pleasure of meeting Wally Darwish the GM who couldn't be nicer. I can't say enough great things about this dealership. I have bought many cars from this dealership and the experience just gets better and better. More

Thank you Andy Porter The experience of buying a car would've been completely different if I didn't get the chance to work with Andy. He proved to me that car salesmen can The experience of buying a car would've been completely different if I didn't get the chance to work with Andy. He proved to me that car salesmen can be good people. You go Andy! More

Service Dept. Very happy with the service dept at Toyota World. Tina is always friendly, helpful and HONEST. Tina is an asset to the dealership. Very knowledgeable Very happy with the service dept at Toyota World. Tina is always friendly, helpful and HONEST. Tina is an asset to the dealership. Very knowledgeable and very pleasant. More

I just pray it will make the 51 payments Everyone was great. Especially Kris McNecly I have a lot of medical issues and you helped me to understand things, took your time and I'm sure lots of Everyone was great. Especially Kris McNecly I have a lot of medical issues and you helped me to understand things, took your time and I'm sure lots of patience. You helped me Finance my frist vehicle looking forward to have a great future with you. Thanks again JR More