Toyota World of Clinton

Horrible customer service. Very arrogant sales manager. Messed up my paperwork for my car and refused to help me. I was told "its your issue, boss". 0/10 would never do business with this company ever agai Messed up my paperwork for my car and refused to help me. I was told "its your issue, boss". 0/10 would never do business with this company ever again. Had to hire a lawyer to handle the situation. On top of it all, I found an illegal narcotic pill on the floor under the seat when I bought the car. Didn't even clean it properly. More

I was SO disappointed today. The check engine light came I was SO disappointed today. The check engine light came on in my vehicle, so naturally I immediately set up an appointment to bring in my car. Turns I was SO disappointed today. The check engine light came on in my vehicle, so naturally I immediately set up an appointment to bring in my car. Turns out the only problem was that the gas gap was not on tightly. The dealership wanted to charge me $130 for tightening my gas cap!! They said that they had to do a "full diagnostic" on the car, even though the dealership admitted that a loose gas cap is one of the most common reasons for the check engine light to come on. The dealership eventually and reluctantly agreed to cut the charge in half to $65. So bottom line, a gas station attendant didn't tighten my gas cap and I have to pay a fortune for the dealership to tighten it for me! Seems there is no "good will" between customer and business here; money talks. By the way, I also asked to use my "Toyota points" to pay for part of the charge but was told I couldn't do that. Another slap in the face to someone who has done business with this dealer for more than 5 years! Time to change, it seems! More

I have been dealing with Toyota World of Clinton, formerly Muller Toyota, since 1997. My current Toyota, a 2007 Camry, has been serviced at the dealership since I purchased it in January 2007 through formerly Muller Toyota, since 1997. My current Toyota, a 2007 Camry, has been serviced at the dealership since I purchased it in January 2007 through the "Owner Loyalty Program" until the program was terminated after the change-over to Toyota World of Clinton. I continue to have my car serviced by your dealership and am closing in on 200,000 miles which I should reach in February 2021. My wife and daughter both own RAV4s (2017 and 2015) and aremy s are very happy with their cars. More

RICHARD FERRANTE is an awesome salesmen he helped my family and I find our perfect car! His energy was great he was patience and he cared about our needs! family and I find our perfect car! His energy was great he was patience and he cared about our needs! More

From the time I called to make appointment, dropped off my car to pickup, everyone was very pleasant and extremely helpful in answering my questions I had my car to pickup, everyone was very pleasant and extremely helpful in answering my questions I had More

Rochelle is a fantastic addition to this location! She helped me with making my first appt., then changing it because of an unexpected Dr. appt. When I finally got there, she greeted me, took my info. an helped me with making my first appt., then changing it because of an unexpected Dr. appt. When I finally got there, she greeted me, took my info. and before I left, we had a very good conversation about the quality of Toyota vehicles. More

My car is finally fixed right after 2 tries. Thank you from a satisfied customer. i will bring my car here again to be serviced from a satisfied customer. i will bring my car here again to be serviced More

Once again, Toyota World of Clinton has provided an exceptional service department experience. All the employees are professional, the work is performed promptly, and I love the bonus car wash! exceptional service department experience. All the employees are professional, the work is performed promptly, and I love the bonus car wash! More

Fast efficient service. Comfortable waiting area. I always bring my Toyota Highlander here, and my wife brings hers too. Thank you for doing a great job. always bring my Toyota Highlander here, and my wife brings hers too. Thank you for doing a great job. More

I was in last Saturday January 9th to have the plastic cover for the engine replaced. the part was deemed defective and the service guy would not put the part on my car and let it out of the dealership w cover for the engine replaced. the part was deemed defective and the service guy would not put the part on my car and let it out of the dealership with a defective part on my car. I appreciate that the service man thought about my safety on the road. So he did not put the defective part on my car. i am coming back to the dealership on saturday to have the part put on correctly. More