Toyota World of Clinton

I purchased a 2011 Corolla in February 2012 at a good price in less than an hour with virtual no negotiations. This was after a bad experience with an other Toyota dealer which I visited four times and t price in less than an hour with virtual no negotiations. This was after a bad experience with an other Toyota dealer which I visited four times and the deal was always changing. I had done all my homework before starting the buying process and every buyer should do so. I am servicing the car (free Toyota maintenance) with them because of the good buying experience I had. Though, for oil change and tire rotations I cannot evaluate their work quality. Don't be fooled, every dealer tries to get the most money out every sale and to sell you stuff you don't really need (extended coverage, gap protection) and Muller is no difference (that is why I gave 4 stars for customer service). I dealt with many car dealers over the years and I think Muller Toyota is better than many others. I encourage you to visit them when buying a Toyota. More

At Mueller dealership, my wife and I had this good feeling of NOT being duped,harassed and threatened. Spoke to Clay T , the internet specialist who assured me that the internet price quote will be c feeling of NOT being duped,harassed and threatened. Spoke to Clay T , the internet specialist who assured me that the internet price quote will be considered. Lou L, the sales specialist who is very knowledgeable about the product (Corolla) honestly answered all our questions and gave us the price that matches my expectation. More

As a woman, I sometimes feel vulnerable when taking my car in for service or an oil change... I don't know anything about cars or the maintenance of them, etc. How will I know if I'm getting the run arou car in for service or an oil change... I don't know anything about cars or the maintenance of them, etc. How will I know if I'm getting the run around or being sold a bill of goods? This feeling usually happens during oil changes or periodic maintenance checks. I have had service performed on my cars in three states. Sometimes I felt like I was dealt with fairly and honestly. Other times I felt like I (and my wallet) was taken advantage of. Two times this dealership had the opportunity to service my car for strange problems. I didn't know what was wrong, and expected the worst. The first time, this dealership explained a spider nest was blocking some sort of air conditioning vent, so the backed-up condensation was why the sopping wet floor mats wouldn't dry out. They cleared the problem, no charge, and sent me on my way. Today I came in with some unfamiliar caution lights and the engine light was on. With 83k miles on my Highlander, I assumed the problem(s) could have been anywhere between small and enormous. After an hour, I was told my gas cap wasn't sealing correctly. It would be $125 to replace it and continue going through the diagnostics to see if there was any other problem. I could not connect the dots on this one and was afraid I was being taken advantage of. The look on my face and tone of my voice certainly gave away what I was feeling. I told the gentleman to proceed with the repair, as I didn't feel I had any choice but to fix it, and was fearful what else might turn up. Thirty minutes later, the gentleman walked up and provided me with a few receipts showing the replaced gas cap at a cost of $22.75 and he "took care of the rest". I didn't understand. He explained that he waived the labor cost. In a cracked voice, I explained I've had a sort of 'pile-on' kind of week and thanked him; he said he understood, gave me my keys and wished me a nice day. I didn't expect someone to work on my car for free, and I also didn't expect an act of kindness when I felt the weight of many trying moments in the last 6 days. Muller Toyota - Thank you for dealing with me honestly and more than fairly. I wanted to be sure others knew of your upright and honest ways! More

We came into Mueller Toyota because we were interested in a number of different Toyota new cars. Bob met us in the lot, showed us the options, provided advice without being too biased towards a certain opti a number of different Toyota new cars. Bob met us in the lot, showed us the options, provided advice without being too biased towards a certain option and even showed us some of the great features of the Prius we ended up purchasing. Bob Tobias and Mueller Toyota did all the things I would expect of a good car dealer, and we have come across many that do not do many of those things. We would go back to Mueller Toyota without question the next time we need a car. More

Stopped at the dealer to look at CPO Highlanders. I spoke with salesman Jim Libiano. I ended up buying a Highlander as a result of the nearly painless negotiation we had regarding price. I feel I pai spoke with salesman Jim Libiano. I ended up buying a Highlander as a result of the nearly painless negotiation we had regarding price. I feel I paid a very fair price for the truck and had a very positive interaction with Jim. Upon returning home with the truck I discovered a minor issue, which to me was a major issue. Long story short, Jim did what he had to do to make everything right with me. He essentially jumped through hoops to correct the issue. In other words, he provided the type of customer service that should be expected but is rarely experienced. I will gladly refer family and friends to Jim in the future. More

I gave Muller Toyota a very good rating because I was very satisfied from the beginning of the process of buying a new car to the day I picked it up. I'm sure I will continue to be satisfied with the ser very satisfied from the beginning of the process of buying a new car to the day I picked it up. I'm sure I will continue to be satisfied with the service at Muller Toyota. Jim Libiano met us in the parking lot the first day of our visit and he helped us from that moment on. We were originally looking at the Prius's and we test drove two models of the Prius. They were nice but Jim encouraged us to test drive a Camry. I loved it as soon as I sat in it. The ride was very smooth, the car felt comfortable and I really wanted to buy it. My husband wanted a brand new one with no miles on it, so we continued to look around at other dealers for a brand new one, with everything in it and a reasonable price. We ended up back at Muller and we got the car we wanted and a reasonable price. We liked the service we received from Jim and we felt this was the best dealer to work with. Vicky helped us with the financing process and she did a wonderful job. I couldn't be happier with the service we received from everyone at Muller Toyota, especially Jim. Thank you. Linda Rakowitz More

A good experience indicated by my several purches from this dealership. They worked with me to come to a fair price. The manager was quick with a loaner when we needed it to leave unexpectedly. The salesm this dealership. They worked with me to come to a fair price. The manager was quick with a loaner when we needed it to leave unexpectedly. The salesman Keith was very competent. More

The overall purchase of a my new Toyota car was the most pleasant car purchase I ever had. Bob Tobias was easy to deal with - friendly and always trying to make the customer happy. He showed me what cars we pleasant car purchase I ever had. Bob Tobias was easy to deal with - friendly and always trying to make the customer happy. He showed me what cars were available at the time and allowed me to test drive the cars. Once I drove the car, I was sold that this car was for me. The entire paperwork process was rapidly handled by Bob and his associates, and I was able to drive the car home at the end of the purchase process (~ 2 hours!). The smoothest car purchase I ever made. More

Keith was very helpful with my first car buying experience, and he made the experience very easy and stress-free. I am very happy with my purchase and very pleased with Muller Toyota in general. I experience, and he made the experience very easy and stress-free. I am very happy with my purchase and very pleased with Muller Toyota in general. I would definitely recommend Muller Toyota and Keith to anyone. More