Toyota World of Clinton
Clinton, NJ
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233 Reviews of Toyota World of Clinton
The service was great, the quality of work was excellent, the service team were friendly, my overall experience was great, and the price was as expected. It was very convenient to set up my service appointme the service team were friendly, my overall experience was great, and the price was as expected. It was very convenient to set up my service appointment online and I received a confirmation email by reply. The service team were ready to help me check in and greeted me in a friendly manner. The service team reviewed the work to be done, and gave me an estimate of the cost to sign. The service was completed quickly and thoroughly, including diagnostic tests to check a problem that I reported. I waited in a clean area with access to coffee or tea and I watched the Saturday football games on ESPN. I would recommend this dealership to anyone and everyone. More
I have been dealing with these folks for five years and have never been disappointed by sales or service. Probably the best dealer I've ever had. Good job, guys! have never been disappointed by sales or service. Probably the best dealer I've ever had. Good job, guys! More
Sales and Service heep me coming back to Muller Toyota. Have purchased 5 Toyotas from this dealership and could not be more satisfied with the up front sales experience and the follow up service. Have purchased 5 Toyotas from this dealership and could not be more satisfied with the up front sales experience and the follow up service. More
Good service, prompt, courteous and friendly. Bought a hybrid we wanted at a reasonable price. Jeff responded promptly to my email inquiries and Johnathan went out of his way to come out and deliver the c hybrid we wanted at a reasonable price. Jeff responded promptly to my email inquiries and Johnathan went out of his way to come out and deliver the car on his day off. More
Test drove a car but by the time I went to do paperwork (1.5 hours later) the car was "sold" and only a $2k more expensive car was available. Was told I would get it for the same price. When I got home I (1.5 hours later) the car was "sold" and only a $2k more expensive car was available. Was told I would get it for the same price. When I got home I realized they "forgot" to give me the invoice and only mailed it 2 weeks later after repeated phone calls. This dealership also added on useless unnecessary things (window etching, crystal glass windshield protection) that I was forced to pay for on top of the negotiated price. I felt disrespected and cheated. I will never go back (this was my 4th car from them) and I tell all my friends to go elsewhere. More
My buying experience was never this easy and it was all because of Russ Swick and Muller Toyota. They answered all my questions and not once did I get the typical " car salesman pitch". It was not high p because of Russ Swick and Muller Toyota. They answered all my questions and not once did I get the typical " car salesman pitch". It was not high pressure and Russ was concerned that I was completely in love with the car before signing anything. It was a totally a pleasure to do business with him. More
Joe Keller and Keith Hicklin are exceptional human beings (rare in the car business in my experience) who treated me with respect, courtesy, and honesty. They did everything they said they would do, and mor (rare in the car business in my experience) who treated me with respect, courtesy, and honesty. They did everything they said they would do, and more. This was the smoothest car-buying experience I've ever had, and I'm happy to recommend these two individuals, and consequently this dealership, to family and friends. More
From the time i was on the internet with Joe Keller it was good no pressure. went in meet Joe who gave me off to Jim( libby ) both are very nice people both did and excellent job . i will send others to y was good no pressure. went in meet Joe who gave me off to Jim( libby ) both are very nice people both did and excellent job . i will send others to you guys. stay the way you are . the finance person Francis was very nice also no stupid question no trying to sell me things i don't want or need i easy my 5 Th Camry. i was a loyal customer to my past salesman didn't leave him i left the dealer ship . you even have a nice girl answering the phone a sunshine girl . the rest of the family has purchased 3 trucks 2 ravs my salesman is going to go nuts he knows me 20 years . More
I've never been so humiliated and offended in my car purchasing experience before. Jeff and Clay, in my opinion, is unprofessional and rude. They were not helpful when I inquired about the specifics o purchasing experience before. Jeff and Clay, in my opinion, is unprofessional and rude. They were not helpful when I inquired about the specifics of a car and was offended at the many questions that I asked. I was so humiliated that I am considering writing letters to Toyota USA as well as Corporate office to complain about my experience. More
I purchased a 2011 Corolla in February 2012 at a good price in less than an hour with virtual no negotiations. This was after a bad experience with an other Toyota dealer which I visited four times and t price in less than an hour with virtual no negotiations. This was after a bad experience with an other Toyota dealer which I visited four times and the deal was always changing. I had done all my homework before starting the buying process and every buyer should do so. I am servicing the car (free Toyota maintenance) with them because of the good buying experience I had. Though, for oil change and tire rotations I cannot evaluate their work quality. Don't be fooled, every dealer tries to get the most money out every sale and to sell you stuff you don't really need (extended coverage, gap protection) and Muller is no difference (that is why I gave 4 stars for customer service). I dealt with many car dealers over the years and I think Muller Toyota is better than many others. I encourage you to visit them when buying a Toyota. More