Toyota World of Clinton
Clinton, NJ
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233 Reviews of Toyota World of Clinton
I called and made a appointment a week advance for a Warranty Enhancement item on my car that needed to be fixed. They did not have the standard part to even accomplish the repair when I got there, and Warranty Enhancement item on my car that needed to be fixed. They did not have the standard part to even accomplish the repair when I got there, and said I would need to come back. I called Toyota headquarters and they set me up with another dealership(Thank God), as Muller Toyota does not come remotely close to being able to set appointment and have the part available. although they had a weeks notice. All the while other dealer ships have no problem doing it at all the first time. A totally armature operation with very little intelligence going on. Sorry it's the truth and that's how it happen... I can only surmise that because I asked for them to only do the covered repair warranty enhancement, as my car was just serviced by my own mechanic, they were angry because they wanted to fix something for money. More
We are repeat customers at Muller, and we were just as happy the second time around. Jon Meredith was very friendly, professional and accommodating. We never felt pressured and the whole transaction was happy the second time around. Jon Meredith was very friendly, professional and accommodating. We never felt pressured and the whole transaction was pleasant. We would definitely recommend the dealership to others. More
This service was performed on our 2007 Corolla which has over 300K miles. The alternator finally wore out. While we replaced battery once, we didn't have any other problems with it. The promptness of servic over 300K miles. The alternator finally wore out. While we replaced battery once, we didn't have any other problems with it. The promptness of service & the friendliness of your service rep Tony was refreshing. We bring our vehicles for minor services like oil changes as well. This has cemented our relationship with Muller as it has built up trust in your staff. Since moving to Warren County, the mileage we put on our vehicles mounts steadily. Most of our family and business concerns are in NYC and Essex County. Which isn't a problem since Toyotas are dependable and the Muller dealership are accommodating for service issues. Overall our experience with the Muller Toyota dealership has been outstanding. Toyotas are our preferred vehicles and we currently own 2 Corollas. For quality of service and attention to detail Muller dealership has always met our needs. So when my sister-in-law FINALLY got her driver's license in NY December 2012, she came out to our house for a visit. I brought her with me for a minor service visit. While we waited for the service to be completed, we wandered into the showroom where an alert salesman, Lou Levinson, asked her if she would be interested in taking a test drive while we waited. She took her first test drive & bought her first vehicle that day - she is still ecstatic about that day. Two months later my husband decided that he needed a vehicle for work because his office is in NYC & he was tired of his extended commute which includes taking NJTransit out of High Bridge - so he scouted the used vehicles on your website & decided on a vehicle. Keith assisted him in the purchase of a 2011 Corolla. The miles are racking up on that vehicle & we look forward to having continued pleasant service experiences at Muller More
We have had our vehicles serviced here for more than 15 years. They have always been very professional and courteous, and have gained our trust that everything was done properly. Our '98 Avalon had over years. They have always been very professional and courteous, and have gained our trust that everything was done properly. Our '98 Avalon had over 200,000 miles on it before giving it to a relative. More
I went in for an oil change and ended up buying a new car. My 2010 RAV4 had almost 80,000 miles on it. I only have my service work done at Muller Toyota. They are reasonable, flexible in their hours & car. My 2010 RAV4 had almost 80,000 miles on it. I only have my service work done at Muller Toyota. They are reasonable, flexible in their hours & outstanding service work. Because of their service work, I have a deep loyalty to this dealership. More
We visited several dealerships including another Toyota dealership but just got an overall good feeling about Muller. Everyone from our salesperson, Adam Irvine, to the sales manager, Carl Signore, was ve dealership but just got an overall good feeling about Muller. Everyone from our salesperson, Adam Irvine, to the sales manager, Carl Signore, was very professional, polite, and truly seemed to want to work with us and make us happy. With so many horror stories, and so many bad reviews of other dealerships, we kept waiting for the other shoe to drop, but it never did. Muller was upfront, honest and overall very professional. We had a truly positive, exceptional car buying experience from start to finish with Muller. They addressed our concerns and I'll say it again they were UPFRONT & HONEST. We bought our car and took it home the same day and are so very pleased with Muller. Would definitely recommend them to family and friends!! More
Keith did great job with our 2014 Sienna purchasing. We went there to check out Highlander. After listening to our concerns, Keith showed us the new Sienna. Both of my husband & daughter fell in love with went there to check out Highlander. After listening to our concerns, Keith showed us the new Sienna. Both of my husband & daughter fell in love with the car right away. Keith is very professional & knowledgeable to address our questions. He made everything easy for us to reach the final deal. Would highly recommend to friends... More
Muller Toyota, both in Serice and Sales goes to great lengths towards customer satisfaction. It is also very clear that they go the extra mile for customers from the general area of the dealership; an im lengths towards customer satisfaction. It is also very clear that they go the extra mile for customers from the general area of the dealership; an important aspect; 'most people prefer to purchase and service a vehicle locally'. I highly recommend Muller Toyota for all passenger, SUV, and pick-up truck needs. More
We had a great experience purchasing our new Prius V. Jon was very clear and thorough in answering our many questions about your Hybrids. We had seen the Prius at another dealership and also other brands of was very clear and thorough in answering our many questions about your Hybrids. We had seen the Prius at another dealership and also other brands of hybrids. But it was not until Jon sat and talked to us and resolved our doubts with direct answers about what the cars capabilities and advantages are. Jon's knowledgeability made us look forward to owning a Prius V. He never made us feel pressured, bypassing our sales resistance born of being pushed. He built anticipation and signing on the dotted line came with anticipation. Since our purchase Jon has contacted us to make sure we know we are supported which we find very comforting because a hybrid is a different technology. We have not bought a car in over 11 years. Jon came highly reccommended by friends and we are very pleased. More