Toyota World Of Lakewood

I was extremely pleased with my experience here. Anthony went above and beyond to help me. I would recommend him to anyone that asked who they can trust to handle all of their auto service needs. He was ver went above and beyond to help me. I would recommend him to anyone that asked who they can trust to handle all of their auto service needs. He was very informative and bent over backwards to help me understand what was going on with my vehicle. And he went out of his way to help me get a full reimbursement from the auto body shop that messed up a job on my car 3 months ago. I am extremely satisfied with his concern for the safety of my vehicle, and his help in dealing with the other auto shop. He is an asset to your company. Sincerely, Lauren D’Elia (a very happy customer) More

I always bring my Toyota there for service. Staff is kind, courteous and very pleasant to deal with. Very accommodating with my schedule. Very infirmative kind, courteous and very pleasant to deal with. Very accommodating with my schedule. Very infirmative More

Jack Murphy is the only Service Adviser I’ll use..I Jack Murphy is the only Service Adviser I’ll use.. I trust his judgement when it comes to my car. This time i was just I’m for a recall. Jack Murphy is the only Service Adviser I’ll use.. I trust his judgement when it comes to my car. This time i was just I’m for a recall. More

Eric was knowledgeable and friendly. I was in and out in no time. The waiting area was nice and clean, with a great coffee, espresso, and latte machine. no time. The waiting area was nice and clean, with a great coffee, espresso, and latte machine. More

Great experience! Deron was a very helpful to my wife and we were able to get the car that I wanted. Thanks for everything. -Mike C we were able to get the car that I wanted. Thanks for everything. -Mike C More

Steve was professional. I had a routine service and two recalls worked on. The waiting room is always clean and comfortable. Always has been socially distanced. Everyone obeyed the mask rules. Thank you fo recalls worked on. The waiting room is always clean and comfortable. Always has been socially distanced. Everyone obeyed the mask rules. Thank you for keeping us safe. More

As Always my visit to the Toyota Dealer of Lakewood gives me a very satisfying feel that they will be taking really good care of my vehicle. I was also informed that there was a recall and the Service Depar me a very satisfying feel that they will be taking really good care of my vehicle. I was also informed that there was a recall and the Service Department was quick to notify me and ordered the part. Reassuring me that when the part comes in I will be called to set up the appointment to have it installed More

Eric Marin in service was great to work with. Look forward to working with him in the future. Explained everything clearly and did not pressure me as a customer to make instant decisions. forward to working with him in the future. Explained everything clearly and did not pressure me as a customer to make instant decisions. More

Service Adviser Jack Murphy is GREAT! Due to COVID-19, I didn't get to enjoy time in the customer waiting area with free gourmet coffee and bagels this time around. I missed that. My hubby and I did a dro didn't get to enjoy time in the customer waiting area with free gourmet coffee and bagels this time around. I missed that. My hubby and I did a drop off and pick up. COVID protective measures were taken - all staff wore masks - plexiglass plates were installed in front of the Service Advisers' counter - barriers were in place to assure 6 foot distancing. I was glad to see that Toyota is taking this seriously to protect their employees and their customers. Good job! More

Eric was extremely efficient and friendly. I was in and out in under an hour for a routine oil change and tire rotation. That was the time that he predicted. It was a very pleasant experience. out in under an hour for a routine oil change and tire rotation. That was the time that he predicted. It was a very pleasant experience. More