Toyota World Of Lakewood

I always bring my Toyota there for service. Staff is kind, courteous and very pleasant to deal with. Very accommodating with my schedule. Very infirmative kind, courteous and very pleasant to deal with. Very accommodating with my schedule. Very infirmative More

Jack Murphy is the only Service Adviser I’ll use..I Jack Murphy is the only Service Adviser I’ll use.. I trust his judgement when it comes to my car. This time i was just I’m for a recall. Jack Murphy is the only Service Adviser I’ll use.. I trust his judgement when it comes to my car. This time i was just I’m for a recall. More

Eric was knowledgeable and friendly. I was in and out in no time. The waiting area was nice and clean, with a great coffee, espresso, and latte machine. no time. The waiting area was nice and clean, with a great coffee, espresso, and latte machine. More

Great experience! Deron was a very helpful to my wife and we were able to get the car that I wanted. Thanks for everything. -Mike C we were able to get the car that I wanted. Thanks for everything. -Mike C More

Steve was professional. I had a routine service and two recalls worked on. The waiting room is always clean and comfortable. Always has been socially distanced. Everyone obeyed the mask rules. Thank you fo recalls worked on. The waiting room is always clean and comfortable. Always has been socially distanced. Everyone obeyed the mask rules. Thank you for keeping us safe. More

As Always my visit to the Toyota Dealer of Lakewood gives me a very satisfying feel that they will be taking really good care of my vehicle. I was also informed that there was a recall and the Service Depar me a very satisfying feel that they will be taking really good care of my vehicle. I was also informed that there was a recall and the Service Department was quick to notify me and ordered the part. Reassuring me that when the part comes in I will be called to set up the appointment to have it installed More

Eric Marin in service was great to work with. Look forward to working with him in the future. Explained everything clearly and did not pressure me as a customer to make instant decisions. forward to working with him in the future. Explained everything clearly and did not pressure me as a customer to make instant decisions. More

Service Adviser Jack Murphy is GREAT! Due to COVID-19, I didn't get to enjoy time in the customer waiting area with free gourmet coffee and bagels this time around. I missed that. My hubby and I did a dro didn't get to enjoy time in the customer waiting area with free gourmet coffee and bagels this time around. I missed that. My hubby and I did a drop off and pick up. COVID protective measures were taken - all staff wore masks - plexiglass plates were installed in front of the Service Advisers' counter - barriers were in place to assure 6 foot distancing. I was glad to see that Toyota is taking this seriously to protect their employees and their customers. Good job! More

Eric was extremely efficient and friendly. I was in and out in under an hour for a routine oil change and tire rotation. That was the time that he predicted. It was a very pleasant experience. out in under an hour for a routine oil change and tire rotation. That was the time that he predicted. It was a very pleasant experience. More

In the twenty-four years of my dealings with the dealership, I've experienced nothing but fast, efficient and courteous service. They get what needs to be done right the first time. Very professio dealership, I've experienced nothing but fast, efficient and courteous service. They get what needs to be done right the first time. Very professional! More