Back

Toyota World Of Lakewood

Lakewood Township, NJ

4.5
848 Reviews

1118 Route 88

Lakewood Township, NJ

08701

Directions

By Type

848 Reviews of Toyota World Of Lakewood

September 24, 2014

Best Car buying experience I've ever had! The salesman we worked with Ian was very helpful and informative. He didn't pressure us and made us feel comfortable with the purchase of our new Aval More

by RSOAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Hanlon
Sep 25, 2014 -

Toyota World Of Lakewood responded

Hello - Thank you for sharing your experience with our dealership. Satisfying our customers is our number one goal, and I am glad to hear that Ian was able to make your car shopping experience an enjoyable one. It was a pleasure working with you, and we look forward to doing business with you again in the future. Again, thank you for choosing Toyota World of Lakewood. Welcome to our dealership family! -Mark Fusco, Sr., General Manager

September 24, 2014

Ian Hanlon is the best I went to Lakewood Toyota looking for a Rav-4 and met Ian. He was honest friendly and a pleasure to work with. I look forward to dealing with him in t More

by ralphhveen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Hanlon
Sep 25, 2014 -

Toyota World Of Lakewood responded

Hi Ralph - Thank you for your honest feedback and your kind words. We really appreciate you for taking the time to review our dealership. Ian is great to work with, and I am pleased to hear that he was able to help you through the buying process. We truly value you as a customer, and it is our pleasure to welcome you to the Toyota World of Lakewood family! -Mark Fusco, Sr., General Manager

September 24, 2014

stress free Joe was very patient and answered all of my questions. He was funny and pleasant to work with. He showed me a variety of vehicles since I was not sure More

by Toyota55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 25, 2014 -

Toyota World Of Lakewood responded

Hi - Thank you for taking the time to review our dealership. We appreciate you for sharing your experience. Customer feedback is very important to us. Joe is a big asset to our team, and I am pleased that he was able to help make your visit to the dealership an enjoyable one. It was a pleasure working with you, and we look forward to doing business with you in the future. Thanks for your recommendation, and we are happy to welcome you to the Toyota World of Lakewood family! -Mark Fusco, Sr., General Manager

September 20, 2014

Leasing another Avalon A surprisingly great experience. For a change we felt welcome and not taken for granted. Their hospitality was beyond the norm. People such as Bob, More

by Santino29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, Jim, Jackie & Peter
Sep 22, 2014 -

Toyota World Of Lakewood responded

Hello - We appreciate your honest feedback. Thank you for taking the time to write this review, and thanks for choosing to do business with our dealership. It was a pleasure working with you, and we look forward to your next visit. Congratulations on your new Avalon. Enjoy! Please let us know if you need any additional assistance with your new vehicle. We are here to help! -Mark Fusco, Sr., General Manager

September 19, 2014

Great customer service Jimmy C did a great job showing me the vehicle I wanted. He knew the product well. I would buy all vehicles from him again. More

by Sharkey1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Chretien
Sep 22, 2014 -

Toyota World Of Lakewood responded

Hello - We appreciate your honest feedback and your positive review. Thank you for taking the time to share your experience with our dealership. We truly value your business. Again, thanks for choosing Toyota World of Lakewood . Welcome to our dealership family! -Mark Fusco, Sr., General Manager

September 18, 2014

I bought a car from Toyota world!!! Jared Morris gave me excellent customer service at Toyota world of Lakewood. He took very good care of me, having me walk out being a very pleased and More

by camilaasin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Morris
Sep 22, 2014 -

Toyota World Of Lakewood responded

Hello - Thank you for reviewing our dealership. We appreciate your feedback. Your opinion really does matter to us. Jared is a big asset to our team, and I am so glad the he was able to guide you through the buying process. We truly value you as a customer, and we look forward to working with you again in the future. Congratulations on your new purchase, and welcome to the Toyota World of Lakewood family! -Mark Fusco, Sr., General Manager

September 18, 2014

Service Sucks I purchased a new 2013 Avalon, which has been back forth for repair so many times I can not count. I went to the GM Mark Fusco, and his reply was, "S More

by Boo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. West, Mark Fusco,
Sep 22, 2014 -

Toyota World Of Lakewood responded

Dear Maam or Sir,

Sep 24, 2014 -

Toyota World Of Lakewood responded

Thank you for taking the time to give us your feedback. Our apologies that you did not have a positive experience when you visited us as well as not being able to enjoy a positive experience with your vehicle. It's truly unfortunate that you did not understand our commitment to customer service that we were trying to provide. We believe every customer deserves a positive experience and a vehicle that they are satisfied with. We are truly sorry to hear of your dismay and not being able to rectify your concern by swapping vehicles as you have stated. Your opinion truly matters, thank you again for giving us the chance to improve from your feedback. Mark Fusco, Sr.- General Manager - 888-451-5388

September 16, 2014

Its like how you see in commercials! My son loves his Scion Tc and rants and raves about his new car. It was an easy choice when you buy from Toyota Scion World of Lakewood. To have a sal More

by mitchbowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Magrino
Sep 22, 2014 -

Toyota World Of Lakewood responded

Hi Mitch - Thank you for taking the time to review our dealership. We appreciate your feedback. Satisfying customers is our number one priority, and I am glad to hear that you and your son had a great experience with Deron. Deron is a big asset to our team, and I am pleased that he was able to make your visit to the dealership an enjoyable one. Thanks again for choosing Toyota World of Lakewood. We look forward to doing business with you again in the future. We hope Kyle continues to enjoy his new Scion! -Mark Fusco, Sr., General Manager

September 16, 2014

Top notch operation start to finish! These guys run a tight shop! My salesperson Jimmy Chretien made me feel comfortable from the first phone call inquiry to financing straight through dr More

by jdm1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Chretien
Sep 22, 2014 -

Toyota World Of Lakewood responded

Hello - We appreciate your kind words and your positive feedback. Thank you for taking the time to review our dealership. We take your comments very seriously, and your opinion truly does matter to us. Jimmy is great to work with and always makes his customers feel comfortable. I am so glad to hear that he was able to meet your expectations. It was truly a pleasure working with you, and we look forward to doing business with you again in the future. Congratulations on your new purchase, and thanks again for the recommendation! -Mark Fusco, Sr., General Manager

September 16, 2014

Very happy..Extiting..Satisfy Toyota Scion World Of Lakewood I found this dealership in google maps...Soon as I arrive there Paul Welcomed me and show me everything that i wanted More

by Cruz1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 23, 2014 -

Toyota World Of Lakewood responded

Hello - We appreciate your honest feedback. Your opinion really does matter to us. We work hard to satisfy each and every one of our customers, and I am so glad to hear that Paul was able to make your visit to the dealership an enjoyable one. We truly value your business, and we look forward to working with you again in the future. If you need any additional assistance with your new Corolla, please do not hesitate to reach out to us at anytime. Again, congratulations on your new purchase and thanks for choosing Toyota World of Lakewood! -Mark Fusco, Sr., General Manager

...
61
...