Toyota World Of Lakewood

I've been a customer for DECADES. Never experienced any dissatisfaction nor any concerns with the service department, especially with Steve Hannah or Jack Murphy. Both are totally honest, helpful and gladl dissatisfaction nor any concerns with the service department, especially with Steve Hannah or Jack Murphy. Both are totally honest, helpful and gladly helpful. More

Steve Hannah has always been very helpful and nice to me. He has always been honest as to what my car needs and doesn't need. I trust him. He has always been honest as to what my car needs and doesn't need. I trust him. More

Steve Hannah is the best thing about your dealership. His 35 years of experience shows with every interaction. I have never had a problem with your service department. My other car is a 2001 Camry, also serv 35 years of experience shows with every interaction. I have never had a problem with your service department. My other car is a 2001 Camry, also serviced on a regular basis by you. More

Sorry but I really don't have time for this. I can Sorry but I really don't have time for this. I can always count on good service from you. I have been a customer for 14 years. Thank you. Sorry but I really don't have time for this. I can always count on good service from you. I have been a customer for 14 years. Thank you. More

I have been coming to the service department since I bought my Highlander in 2010. Jack Murphy has.taken care of servicing my car and has always been efficient and polite. bought my Highlander in 2010. Jack Murphy has.taken care of servicing my car and has always been efficient and polite. More

Took over two hours for my visit despite an appointment. I saw people who came in after me get done before me. Pretty slow and very disappointing I was told I was “caught up in a wave of busy time. Not I saw people who came in after me get done before me. Pretty slow and very disappointing I was told I was “caught up in a wave of busy time. Not acceptable More

Erick in the service department is great person to work with. He is always ready to help in every way. I consider him my service manager and ask for him each time I make an appointment. with. He is always ready to help in every way. I consider him my service manager and ask for him each time I make an appointment. More

I believe I already posted a review.The service was I believe I already posted a review. The service was excellent! I had a tire issue, and was due for service. I called and was able to bring my car I believe I already posted a review. The service was excellent! I had a tire issue, and was due for service. I called and was able to bring my car in the next day. The waiting time was only about an hour. Everyone seems very efficient and competent, and demonstrate great people skills. More

I just bought a Prius Prime from from Toyota World of Lakewood. They were great to deal with. My salesman, Rob Varone was friendly, pleasant and helpful. What I really liked about the dealership is the w Lakewood. They were great to deal with. My salesman, Rob Varone was friendly, pleasant and helpful. What I really liked about the dealership is the way everyone worked as a team. When one person wasn't sure about the answer to a question they brought in someone who could. They had one gentleman who had an in-depth knowledge of plug-in hybrids, who was able to answer every technical question my engineer brain could come up with. So, the buying experience was excellent. Everyone I delt with was pleasant, and every question I had was fully explained. Highly recommend them. More

I love my new car, a C-HR, which I didn't know of before. Brad Kleiman worked with me to get the car I wanted and to get me set up with the new tech. He was terrific to work with. The service department has Brad Kleiman worked with me to get the car I wanted and to get me set up with the new tech. He was terrific to work with. The service department has always been good to me in the past, also. More