Toyota World Of Lakewood

Happy Returning Toyota Customer Jim O'Brien was very patient in helping me get through the lease process on my new 2015 Camry. I seriously did not intend to make a purchase yesterda Jim O'Brien was very patient in helping me get through the lease process on my new 2015 Camry. I seriously did not intend to make a purchase yesterday buy happy I did!! More

Great dealership Went in for loyalty program, not expecting much. As I loved my 2012 Camry SE, but, After talking with Danny Velez and the sales/finance staff, I walke Went in for loyalty program, not expecting much. As I loved my 2012 Camry SE, but, After talking with Danny Velez and the sales/finance staff, I walked out with a 2015 Camry XSE. Same bright white, beautiful interior. Just love it !!! More

Stay away from this dealership I had seen Toyota RAV4 2012that they had listed on traders.com.I call and spoke to a female that answered the phone and I gave her the stock number of I had seen Toyota RAV4 2012that they had listed on traders.com.I call and spoke to a female that answered the phone and I gave her the stock number of the vehicle I was interested in buying the lady made me hold and then told me to come she will vehicle ready for me. I told her the price that had listed on traders.com which was 19799 and on there web site same vehicle was listed for more than 23000. I explained to the lady regarding price and she told me to bring that ad and they will honor the price.I started to drive there which was about 30 miles away as was about 16 miles away I got call from the same lady and told me the vehicle has been sold. As I was already encountered to that dealer ship I decided to go the any way. As soon I got there I was approached anothe male salesman and I gave him the stock number and description of vehicle, this gentleman told me to have seat and came back and asked me if I already call for that vehicle and I purposely told him no at that point he took me and showed me same vehicle and he gave the there website price which was around 23000. He was willing to sell me the vehicle for that price and wanted to charge me additional for certifying vehicle which was already certify ve hole on their website.after he was ready to sell me the vehicle I showed him the autotrader price for same vehicle and stock number that I had screen shot on my phone. While I was there they had already changed the price autotrader.salesmen said they can not Honer that price and would not admit to anything even the manager would not admit to anything I showed him the screen shot he told me they did not change any price while I had screen shot at 8:35pm and the price was changed 8:58pm while I was at their dealership. The bottom line is that these people are big thiefs they lied to me any way they could to not sell me the vehicle at the price they advertised please don't waste your time at this dealer ship beaware these xxxxx!!! More

great experience I had a great experience at Lakewood Toyota Scion and ended up in a new car. Danny Velez helped me out and made sure everything from the test drive t I had a great experience at Lakewood Toyota Scion and ended up in a new car. Danny Velez helped me out and made sure everything from the test drive to signing of papers was a pleasant, seamless process. More

oil consumption testing The dealer tested my car for a warranty enhancement notification ZE7. That is excessive oil burning. What they do is fill your car with oil to the ful The dealer tested my car for a warranty enhancement notification ZE7. That is excessive oil burning. What they do is fill your car with oil to the full mark. Then put a seal on all oil outlets , dip stick ,drain plug ,valve cover, oil filter,oil fill,and maybe some others that i don't know. So you cant take out oil during the 1,300 mile test ( don;t go over ,or they will void the test) The first time to the discretion of dealer, oil was not burning enough. I had to go twice, that's 2 half days lost of work for me (no loaner available) The second time they said, O! we didn't tell you, come back 5,000 between testing. Half day lost from work. And they put me in for the visit! The true second testing was done and again at dealer discretion , oil was not burning enough. 2 half days lost. Service manager said (after 1 quart oil replaced) its on the full mark. So i was not awarded the repair. The repair would be pulling the engine out and replacing pistons and rings. My complaints are 1. not telling me about coming back in 5,000 miles between testing. 2. Telling me that the full mark is not good enough for the repair. 3. Losing a total 2 and a half day from work. More

If you want to purchase a toyota car, go Lakewood Toyota We were so lucky that we chose Lakewood Toyota. We not only got the best price but the best service as well. We had outstanding experience with the de We were so lucky that we chose Lakewood Toyota. We not only got the best price but the best service as well. We had outstanding experience with the dealer and received exceptional customer service . I contacted deal by email at memorial long weekend night and Jackie responded no any delay at Sunday night around 10PM to arrange the appointment next day. My sales person was Charles Easton and he was so nice and honest. He created such relaxing and enjoyable environments to make the all the works done so efficiently. More

customer focused Very responsive to customer requests. Not as time consuming as I thought it was going to be. One the top dealerships & salesman I've dealt with. Very responsive to customer requests. Not as time consuming as I thought it was going to be. One the top dealerships & salesman I've dealt with. More

excellent I dealt with Carter Nies and Rodney Bohler the best customer service I have had in years. I was amazed by my experience quality people I would recomme I dealt with Carter Nies and Rodney Bohler the best customer service I have had in years. I was amazed by my experience quality people I would recommend anyone looking for a car to go to Toyota Scion World of Lakewood. More

Toyota Scion World My dealer was Charles Easton & was very nice - honest and helpful. Nice place, quality people. I recommend highly. Good experience for first time car My dealer was Charles Easton & was very nice - honest and helpful. Nice place, quality people. I recommend highly. Good experience for first time car buyer. More

Great place to purchase a vehicle I purchased a used crossover from Sam, easily the best car buying experience I have EVER had. Sam is truly an asset to Toyota World. He will definite I purchased a used crossover from Sam, easily the best car buying experience I have EVER had. Sam is truly an asset to Toyota World. He will definitely be my first call when i'm in the market again. More