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Toyota World Of Lakewood

Lakewood Township, NJ

4.5
848 Reviews

1118 Route 88

Lakewood Township, NJ

08701

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848 Reviews of Toyota World Of Lakewood

February 05, 2016

Very satisfied customer Sam Johnson treated us with the utmost respect and was very knowledgeable about the vehicles we asked about. He was a pleasure to deal with and he did More

by Dan0421
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Johnson
February 05, 2016

I have no words The whole experience was simply amazing. I can't thank Xavier and Paul enough for everything they did to get me in my dream truck. Both of them went a More

by knapp4569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Lyles, Paul Paula
January 28, 2016

Made buying a car easy Great service and friendly staff. Toyota of Lakewood made the process easy. Jim O'Brien was my salesman and he was very helpful and not at all "pushy" More

by dm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim O'Brien
January 20, 2016

purchased a 2016 Toyota 4 runner. My husband and I went to Toyota world of Lakewood not really intending on purchasing a vehicle just yet. We were just looking to get some ideas for a More

by 4runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim O'Brien
January 11, 2016

great experience They had the vehicle i was looking for. Great price excellent service. I didn't have to wait long no haggling I would recommend this dealership to my More

by ja373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Velez
January 11, 2016

Dealing with the toyota team. Couldn't ask for better service or atmosphere. Great experience. The agent went above and beyond to help. His expertise made my visit very easy and un More

by retired driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Velez
January 11, 2016

Easy to deal with I recently purchased a 2013 Tacoma at Toyota World and was very pleasantly surprised. Jim O'Brien took care of all of my questions and concerns as the More

by Trkcap4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fusco, GM, Dave in finance., Jim O'Brien
January 11, 2016

A very relaxing experience There was no stress, aggravation or games. We wen't in, test drove a car and they gave us a fair deal right upfront without any games. We had been to More

by jay52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul and Mark, Paul Paula
January 07, 2016

Hands down, a phenomenal experience! I've purchased many vehicles from the General Manager, Mark, throughout the years and i must say that it's a pleasure everytime. Never in my life have More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fusco, General Manager
January 03, 2016

Replacement parts I went there looking for wiper blade refills. I was told that Toyota only sells the full blade mechanism. I was somewhat surprised as Honda always sol More

by golfer1234
Recommend Dealer
No
Employees Worked With
He did not give his name nor did I ask.
Jan 27, 2016 -

Toyota World Of Lakewood responded

Dear Sir/Mam, We at Toyota World of Lakewood are sorry to hear of your dismay when you visited our dealership. We also apologize for the miscommunication you experienced when you came in for looking for wiper blade refills. Toyota does sell refills, however our dealership does not sell them due to the potential damage that occurs to a windshield when the refill is installed improperly. Due to concerns from our clients, we found it best to offer the complete blade for a few dollars more than have our clients potentially damage their windshields by installing the refills. If you have any questions or concerns, please do not hesitate to call us directly. Sincerely, Mark Fusco, Sr. General Manager 888-890-7729

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