Toyota Sunnyvale

I'd been about to walk off the lot, unhappy with the way the front desk was handling a potential walk-in customer (me) ... no sales person to talk to me could be found in the building. Navin spotted m the front desk was handling a potential walk-in customer (me) ... no sales person to talk to me could be found in the building. Navin spotted me, and engaged me in a friendly conversation. He completely changed my opinion of the dealership. In conversation, I learned about the practices and policies of Sunnyvale Toyota ... and liked them: Openness, fair pricing, great service hours, an extremely good warranty (several days to change my mind!!). During the initial publicity over the alleged brake problem with the Prius, the only dealership that I observed to be willing to talk to the press was Sunnyvale Toyota. When I changed my car order at the last second ... they'd prepped a car for me! ... they didn't blink, but immediately worked on getting the car I now wanted. (That car has been great so far!) More

After a horrific experience at the Toyota dealer in Hayward, we ended up relunctantly) in Sunnyvale after making an appointment with Lisa Burton. The minute we arrived, "change" was in the air. T Hayward, we ended up relunctantly) in Sunnyvale after making an appointment with Lisa Burton. The minute we arrived, "change" was in the air. To make a long story short...Lisa made the car-buying experience like no other we've ever had. She was kind, friendly, patient, a good listener and gave NO PRESSURE!! (And I mean NO PRESSURE!) The car we wanted wasn't in stock in the color we wanted, so she ordered it for us. When the car arrived, Lisa advised us that they were giving us $500 off because there was a new Toyota deal going on. WHAT? A car dealer who gave us money off that we didn't ask for? There was no pressure from the finance manager either. When we turned down his offers for car warranties, gap insurance, etc. the only response we received was, "Okay." After the paper work was completed and we had the keys in hand, Lisa went over every detail of the car with us. The week after our purchase, we received about four (4) emails from the dealer following up with us to make certain we had a pleasant experience. Before this experience, I swore that every car salesman couldn't be trusted and there wasn't an honest dealership out there. So, now I'm a little mad at Lisa and Sunnyvale Toyota. Why? Because they proved me WRONG and I don't like to be wrong. :) More

Our salesperson Lisa Burton and all the folks at Sunnyvale Toyota were very helpful and friendly. We were are able to get a great used car with relatively low mileage and service history, at a fair Sunnyvale Toyota were very helpful and friendly. We were are able to get a great used car with relatively low mileage and service history, at a fair price. If you need to buy a new or used car through a dealership, I would suggest you see the people at Sunnyvale Toyota. More

This was my first experience shopping for a Toyota and I found everyone at Toyota Sunnyvale very friendly and helpful. I was going from a 2005 convertible Mustang to a 2010 Prius, there were plenty of cars found everyone at Toyota Sunnyvale very friendly and helpful. I was going from a 2005 convertible Mustang to a 2010 Prius, there were plenty of cars to choose from and all the various option packages explained. In the end the the exact car I wanted had to be ordered, I was surprised the level IV with solar roof is not available with the the cool wheels that come on the level V (that should be changed). I was happy with the price quoted as compared to other dealers but think the Prius is over priced in general and if not for trying to do my part for the environment would not pay that much for this car. What really made the experience one that I would recommend to others was the delivery of the car. Greg Sivertson went over everything in the vehicle and spent more time with us than all the other new car checks outs I have done (6) combined. At know time did he act like he needed to be somewhere else and explained features in as much detail as needed. If you are visiting this dealership I would look him up! The car has been great, I have found it to be very comfortable and is able to get up and go when needed. More

When we made our initial contact with this dealer, it was just to walk in a check things out. We where getting ready to purchase but we had not made any decisions at the time. From the very start upon meetin just to walk in a check things out. We where getting ready to purchase but we had not made any decisions at the time. From the very start upon meeting our sales lady Zenia Padua, we where excited about doing business with them. We had an idea of the vehicle we wanted and by the time we left we knew we would be coming back to this dealer to make our purchase. Zenia was extremely nice and knowledgeable about our vehicle and she made buying it easy also. The only regret I have was the waiting time it took to finally get delivery of the vehicle. I'm sure that I was not the only person buying a vehicle that day, but both my wife and I felt that 6 hours was more than it should take from start to finish. I realize that the vehicle had just come into the dealer a day or so ago, and had not gone through the dealer inspections, but 6 hours is still to long. Other than the waiting time, I will definitely refer people and would go back and purchase another vehicle from them again. Everything else went very smoothly from test drive to financing. More

This dealer was great. We needed to get a car quickly and knew exactly what we wanted but hadn't found the right price for some time. I went in in the morning and they had what I wanted for the price th and knew exactly what we wanted but hadn't found the right price for some time. I went in in the morning and they had what I wanted for the price that I was willing to pay as I was walking in. I was able to drive the car home for lunch. It was great! More

I recently bought a brand new 2010 RAV4 from David Rice at the internet sales department of Toyota Sunnyvale. David and his coworkers were really helpful, without applying much sales pressure. The price at the internet sales department of Toyota Sunnyvale. David and his coworkers were really helpful, without applying much sales pressure. The price was reasonable without the need to spend hours over price negotiation. I would not hestiate to buy another car from David again. More

Zenia was fantastic! She was very patient and never got flustered. We really enjoyed working with her. Others might have given up on us, but Zenia stuck with us and did everything she could to make sure we flustered. We really enjoyed working with her. Others might have given up on us, but Zenia stuck with us and did everything she could to make sure we were happy with our purchase. Zenia is a jewel! More

We visited quite a few Toyota Dealers in Bay area for purchasing a used Highlander but no one can match with "Toyota Sunnyvale"'s expertise in dealing with Customers. All the individuals we interacted wi purchasing a used Highlander but no one can match with "Toyota Sunnyvale"'s expertise in dealing with Customers. All the individuals we interacted with in Toyota Sunnyvale are extremely knowledgable about their products, value the customers time & energy and they made the whole experience a very pleasant one. Above all, the options they provided are much better than other dealers and we ended up buying a new highlander instead of a used one. At no point, we thought that we were in a dealership where their only intention was to sell what they had. We spent 2 days at other toyota dealership in San Jose where they couldnt even come up with a decent quote (though the sales manager was very co-operative but with limited powers to take any decisions)where as Toyota Sunnyvale completed the entire transaction with in 3 hours and I ended up driving a new highlander :-) If you want to experience a friendly atmosphere with the most competitive quotes among other dealers, you must visit Toyota Sunnyvale. Thanks again for making my experience memorable. Pavan Lingam More

If you are looking for a Toyota, this is hands down the best in the Bay Area. Toyota Sunnyvale gets a hefty majority of all Prius cars from Japan that arrive in the Bay Area. Their sales figures are four best in the Bay Area. Toyota Sunnyvale gets a hefty majority of all Prius cars from Japan that arrive in the Bay Area. Their sales figures are fourth in the nation for Toyotas, and it's obvious why. They are friendly, informed, punctual, and flexible. We visited other dealers, but this one is the best by far. Whether you know nothing about cars or are an expert, you won't be disappointed. Toyota Sunnyvale is a no brainer for buying a Toyota in the Bay Area. Be sure to see Navin - he was fantastic! More