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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

August 22, 2014

very friendly and professional experience I am impressed with the way they help the customer to help understanding their need . I bought one used car from a dealership and I must say that Din More

by itsdeeepak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dino arzadon
Aug 25, 2014 -

Toyota Sunnyvale responded

We appreciate you for writing about your visit with us. We aim to satisfy every customer that enters our dealership. It is encouraging to hear that our team impressed you by delivering our trademark professional, quick and fast service. Thank you for the recommendation. In order to help keep your vehicle in tip-top shape, do not forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our 10-Point Value Guarantee. Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

August 21, 2014

Excellent! Brian is very kindly, always check if I have any concerns or questions. The price I got here is great too. I will recommend Toyota Sunnyvale to my fri More

by tyaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Aug 22, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to give us this feedback. Brian is dedicated in providing top quality customer service and we are ecstatic to hear that your experience reflected his dedication. At Toyota Sunnyvale, we value our customers and we look forward to seeing you on your next visit. Thank you so much for the recommendation. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 21, 2014

Bought new Prius Salesman was very helpful, friendly. He did not put any pressure on us to buy. He was very patient with us as we changed our minds a couple of times More

by larrypnelson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Aug 22, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to write this review. It is reassuring to know that our staff provided you with a pressure-free shopping experience. It is our primary concern to deliver smooth customer service; that means giving each of our guests the time and attention they deserve. Reviews like yours help us learn more about the areas in which we need to progress. Do not hesitate to contact us if you have any concerns about your vehicle. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 19, 2014

Very pleasant. Overall had a good experience. Although, I wish and hope I could have gotten a better price. Brian Nguyen, who was the sales employee for my purchas More

by karthik iyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Brian Nguyen
Aug 20, 2014 -

Toyota Sunnyvale responded

Karthik, Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear that Brian and Roy were able to provide you a knowledgeable and smooth car buying experience. Please feel free to call us if you have any questions about your vehicle. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 12, 2014

Best dealer experience imaginable Having never had a dealer experience before left me fearing the worst. I've heard horror stories about going to dealerships in general. This was the c More

by Devistat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Brian Nguyen
Aug 12, 2014 -

Toyota Sunnyvale responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of how we treat our guests. As a new buyer, it is quite an accomplishment to hear that we provided you with a comfortable, friendly, and informative service. Thank you so much and we will definitely share your comment to the rest of the team. If you have any further automotive needs, please do not hesitate to come back to see us. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 12, 2014

brian nguyen Brian is adorable, enthusiastic ,super helpful that even when things unexpectedly went wrong, i feel alright to trust that he would try to resolve for More

by lephuocthuylinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Brian Nguyen
Aug 12, 2014 -

Toyota Sunnyvale responded

Thank you for the excellent review. Every member of our team always strives to give a top-notch customer service to anyone, and it is pleasing to know that Brian was able to provide you with adorable, enthusiastic, and helpful service experience. Please feel free to call or stop by if there is anything else we can do to help regarding your vehicle. Also, do not forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

August 12, 2014

Brian was great with us. Detail oriented and follows thru The overall experience was great with Brain . However, the wait to see a finance manager was at least 2 hours. We were the last ones to see Rei More

by Julissa Mendoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reisa, Brian Nguyen
Aug 13, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to write this review, Julissa. It is great to know that your time with Brian was a great experience. He truly knows his stuff and we are proud of his dedication. Also, we appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team, and we encourage you to contact us if you have other automotive needs. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 12, 2014

Thanks Toyota Sunnyvale & Brian I went to Toyota Sunnyvale for purchasing my first car. They were courteous and helpful. Brain was very friendly to work with. I hope that we get to s More

by shashankrao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Brian Nguyen, Jeffrey Lin
Aug 13, 2014 -

Toyota Sunnyvale responded

What an enjoyable review to read. It is reassuring to know that Brian and the rest of the team provided you with a friendly and welcoming experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I am happy to hear that you left our dealership feeling confident about your purchase. Congratulations on your new car and please do not hesitate to call or stop in if you have any additional automotive concerns. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 11, 2014

Buying used car John and Eric were both extremely helping during the process of picking out a perfect car for our family. We ended up picking a 2012 Rav4 and they mad More

by aliana deveza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Aug 11, 2014 -

Toyota Sunnyvale responded

Aliana, Thank you so much for writing this positive review. We always strive to attend to all concerns of our customers, and we try our best to make the car buying experience as easy as possible. It is great to hear that John and Eric were able to help you find the perfect car for you. Thank you for the recommendation and we look forward to working with you again in the future. Don not forget that as part of our 10-Point Value Guarantee, you will receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

August 11, 2014

Very good and reliable purchasing experience Shoutout to Diana Munoz for helping me picking my new car Camry Hybrid 2014 and consistently working with me to get the best deal possible (and also h More

by Shraddha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Kennedy, Diana Munoz
Aug 12, 2014 -

Toyota Sunnyvale responded

Thank you very much for taking the time to share your feedback. I am very pleased to know that Diana was able to assist in choosing the new car that you wanted. She knows her stuff and we are proud of her dedication. It is a delight that our consistent and efficient service have made a great impact on you. If you have questions regarding your new car, please inform us, we will be more than willing to assist you. Oh, and do not forget to take advantage of our complimentary, 119-point inspection we offer as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

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