Toyota Sunnyvale

Refreshing car buying experience with nice guy John Ewell! John Ewell at Toyota Sunnyvale was a fantastic salesperson! We did a lot of internet searching for a specific car and came across one at this dealers John Ewell at Toyota Sunnyvale was a fantastic salesperson! We did a lot of internet searching for a specific car and came across one at this dealership - my husband inquired about the vehicle via email and John was quick to respond. A day later we decided to drive to the dealership to test drive the car and John met us when we arrived. There's no other way to put it other than he was just an all around nice person. He answered our questions and was so helpful without being pushy. We had been to some dealerships where the salespeople were snotty and rude so it was so refreshing to meet John. The test drive went great and John gave my husband and I a chance to discuss the vehicle. We decided to go in and talk about our trade in and pricing and the whole time I felt so comfortable with the deal we were working out. Everyone at Toyota Sunnyvale treated us with respect and we were able to come to an agreement on the car relatively quickly. John made sure my husband had a bag to clean out all the personal items in our trade in vehicle and showed me over to finance. Fernando in finance was so kind and awesome to work with as well. While I signed papers John had our car detailed (on a Sunday night at past 7:30pm) - such great service!! When I was done signing John had the car all clean and ready for us out front - we parted ways with a hug even and I know that when I am in the market for a new car again i will most definitely call John! I can HONESTLY say that THIS was the BEST experience I've ever had purchasing a vehicle!!! If you see something you like at Toyota Sunnyvale I highly urge you to ask for John Ewell - I know he'll take good care of you! More

Purchase 2015 Toyota Prius Quite pleased with Toyota Sunnyvale; Negotiated the price online, which I found convenient and less stressful than in person. Phillip Mattus and Mike Quite pleased with Toyota Sunnyvale; Negotiated the price online, which I found convenient and less stressful than in person. Phillip Mattus and Mike Wess, the sales and finance people who served us were friendly, professional, and efficient. Purchase process was straightforward and transparent; required about 3 hours from arrival to driving the new car home. This was the 2nd car we've purchased from Toyota Sunnyvale. Previous experience was also very good, and we're generally satisfied with their service department, too. More

New car buying the the right way! I did a lot of looking for my new Toyota PriusC. I went to a few dealerships but only at Sunnyvale did I find the person I felt most comfortable with I did a lot of looking for my new Toyota PriusC. I went to a few dealerships but only at Sunnyvale did I find the person I felt most comfortable with making a purchase. David Garske sent me an email saying he had a car I might be interested in. I told him how much I could spend and lo and behold the sale happened. No pressure, no overselling and I felt like I was dealing with a trusted friend. After a no haggle sale I went to the finance man, Cisco Salvada. Again, no haggle no oversell. Nothing but honesty and respect. I will be a life long customer at Sunnyvale. Thank you everyone for a wonderful car buying experience! More

Brian Nguyen Brian was nice and polite but the deal was so rushed so I don't have much choice for my car color. Also, the car that I bought is brand new but after Brian was nice and polite but the deal was so rushed so I don't have much choice for my car color. Also, the car that I bought is brand new but after 3 weeks my right head light burnt, I had to bring back to the dealer for light bulb replacement. I hope this is only problem for my ($40K+) car, else I would really regret for buying this car. Other than that, every thing else is nice and acceptable, that is the reason why I came back for this dealer (my first car I bought here was 2010 Camry LE). More

Exceptional Experience Best experience I ever had. Brian was polite, informative and was honest. Made sure that I had the vehicle as per my likes. Gave me quite a few option Best experience I ever had. Brian was polite, informative and was honest. Made sure that I had the vehicle as per my likes. Gave me quite a few options to deal with for making a decision. Was never forced to make a decision right away. Would definitely like to recommend this dealership to my friends. More

VERY NICE ! Very nice experience! It's my first car, and the sales there are professional, patient, and helpful! Give me lots of options to compare and kind for e Very nice experience! It's my first car, and the sales there are professional, patient, and helpful! Give me lots of options to compare and kind for everything! The price is a little bit high, but still very fair! More

Mr. Nobu is very gentle and kind! I knew about Mr. Nobu at the Japanese site, vivinavi. When I sent an email to him, he gave me a very kind reply and informed me how I can buy a use I knew about Mr. Nobu at the Japanese site, vivinavi. When I sent an email to him, he gave me a very kind reply and informed me how I can buy a used car in the states. Mr. Nobu is very gentle and kind for everything such as an appointment, answering to my questions, and for after-sales service. I really appreciate him so much. More

Absolutely Fantastic The best experience I've ever had.Professional, polite, listened to what I wanted and provided it! Trustworthy and honest. I'm a loyal customer now an The best experience I've ever had.Professional, polite, listened to what I wanted and provided it! Trustworthy and honest. I'm a loyal customer now and can't speak highly enough about David and Cisco. More

My Tacoma Purchase My experience at Sunnyvale Toyota was very pleasing. My family purchased a new 2015 Honda Fit at Victory Honda and they gave me a written quote, I cal My experience at Sunnyvale Toyota was very pleasing. My family purchased a new 2015 Honda Fit at Victory Honda and they gave me a written quote, I called the Salesman who gave me the quote to confirm because I told him I didn't want to drive all the way there and them not honoring it. Well guess what, they didn't honor it and after going back and forth I had to settle to pay 300 more than quoted. I should have left. Working with Phillip Mattus was was pleasant and minimal haggling over price. More

Wonderful! Jessica is really very professional and helpful! She patiently went through all processes with me and helped got the best deal! Everything is j Jessica is really very professional and helpful! She patiently went through all processes with me and helped got the best deal! Everything is just perfect! More