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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

April 23, 2015

Brian Nguyen was awesome!! it was my first time going for a new car, and Brian Nguyen was very helpful and professional in guiding me through the entire process in a seamless ma More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Brian Nguyen
Apr 24, 2015 -

Toyota Sunnyvale responded

Adam, Thank you so much for sharing your feedback. We believe in helpful and professional customer service and I am glad to hear that Brian and Sean made such a great impression on you. We are happy to hear that we were able to help find the right vehicle for you. We would love to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

April 22, 2015

Searching For A Used Car. John Ewell Was Very Helpful In Helping Purchase A 2006 Toyota Camry ..We Went On Test Drive..John Answered All My Questions..John Was Thorough And Ex More

by New Buyer Ed
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Ewell
Apr 23, 2015 -

Toyota Sunnyvale responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that John answered all your questions. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. When the time comes to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our 10-Point Value Guarantee to all our customers. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

April 22, 2015

Refreshing car buying experience with nice guy John Ewell! John Ewell at Toyota Sunnyvale was a fantastic salesperson! We did a lot of internet searching for a specific car and came across one at this dealers More

by kdemeduk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzales, John Ewell
Apr 22, 2015 -

Toyota Sunnyvale responded

I really appreciate you being so kind as to write this review about your experience at our dealership. We try our best to stand out from other dealers in terms of service excellence. It is quite an accomplishment to hear that we provided you the best purchasing experience ever. It is wonderful to hear that John was able to assist you throughout the process. We would love to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

April 22, 2015

Purchase 2015 Toyota Prius Quite pleased with Toyota Sunnyvale; Negotiated the price online, which I found convenient and less stressful than in person. Phillip Mattus and Mike More

by wwv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Mattus
Apr 23, 2015 -

Toyota Sunnyvale responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to satisfy our guests. We believe in friendly, professional and efficient customer service and I am glad that our team made such a great impression on you. It is wonderful to hear that we were able to serve you and demonstrate how we do business here. Please feel free to contact us if you have any further automotive needs. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

April 22, 2015

New car buying the the right way! I did a lot of looking for my new Toyota PriusC. I went to a few dealerships but only at Sunnyvale did I find the person I felt most comfortable with More

by happyPriusC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cisco Salvada, David Garske
Apr 23, 2015 -

Toyota Sunnyvale responded

We appreciate the time it took for you to write this review. We feel so grateful that you chose to come to our dealership. It is wonderful to hear that David and Cisco were able to earn your trust in our business by providing you the outstanding customer service we strive to deliver to each of our guests. We look forward to working with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

April 21, 2015

Brian Nguyen Brian was nice and polite but the deal was so rushed so I don't have much choice for my car color. Also, the car that I bought is brand new but after More

by Highlander_15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen, Marius Coroiu
Apr 21, 2015 -

Toyota Sunnyvale responded

We appreciate the time it took for you to provide this feedback. Brian is an asset to Toyota Sunnyvale and I am happy to hear that Brian was able to help you assist you during your time with us. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

April 20, 2015

Exceptional Experience Best experience I ever had. Brian was polite, informative and was honest. Made sure that I had the vehicle as per my likes. Gave me quite a few option More

by prat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Brian Nguyen
Apr 20, 2015 -

Toyota Sunnyvale responded

We appreciate the time it took for you to write this review. We are happy to hear that Brian was able to provide the polite, informative and honest service that Toyota Sunnyvale is known for. Thank you for the recommendation and we look forward to working with you again in the future. Do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

April 18, 2015

VERY NICE ! Very nice experience! It's my first car, and the sales there are professional, patient, and helpful! Give me lots of options to compare and kind for e More

by anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzales, Al Mokhtari
Apr 20, 2015 -

Toyota Sunnyvale responded

Thank you so much for your feedback, Anna. We believe in patient, helpful and professional customer service and I am glad that our team made such a great impression on you. Do not hesitate to contact us if you have any further automotive needs. Do not forget that as part of our 10-Point Value Guarantee, you will receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

April 17, 2015

Mr. Nobu is very gentle and kind! I knew about Mr. Nobu at the Japanese site, vivinavi. When I sent an email to him, he gave me a very kind reply and informed me how I can buy a use More

by Yuki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Apr 20, 2015 -

Toyota Sunnyvale responded

Yuki, Thank you so much for taking the time to write this review. It is wonderful to hear that Mr. Nobu was able to provide you the dedicated and personalized service that Toyota Sunnyvale is known for. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Oh, and do not forget to take advantage of our complimentary, 119-point inspection we offer as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

April 17, 2015

Absolutely Fantastic The best experience I've ever had.Professional, polite, listened to what I wanted and provided it! Trustworthy and honest. I'm a loyal customer now an More

by Anne94025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cisco Savada, David Garske
Apr 20, 2015 -

Toyota Sunnyvale responded

We appreciate the time it took for you to write this review. Our highest priority is satisfying our guests and we are delighted to know that David and Cisco listened to your needs. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

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