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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

May 31, 2015

Stan Wolowski I generally really dislike the car purchasing process but my experience at Sunnyvale Toyota was great. I believe this was because Stan made it so ea More

by jkdyke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Jun 01, 2015 -

Toyota Sunnyvale responded

Thank you so much for sharing your feedback with us. We love hearing about customers that have a great experience at Toyota Sunnyvale and we are glad you are one of them. Stan is a valued member of our team and he strives to create a positive experience for all of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

May 31, 2015

Nice and No-nonsense Logan M. This is our first Toyota purchase of a Prius. Toyota Sunnyvale was great and Logan Marcouillier made our selection process, test drive and decision ma More

by akloriole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Marcouillier
Jun 01, 2015 -

Toyota Sunnyvale responded

We appreciate the time it took for you to write this review. Logan truly knows his stuff and we are glad that he was able to provide you an easy and quick purchasing process. Congratulations on your new vehicle and do not forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

May 30, 2015

great car buy had truck i wanted. no pressure,staff very helpful. was picked up at my house, to go pick up my new truck.would recommend toyota of sunnyvale always More

by truck guy mark2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david,garke, Sean Nguyen, Dan Fuller
May 29, 2015

great experience David was a pleasure to work with, I would highly recommend David and your dealership,David found the car we wanted and I got what I wanted for my tra More

by Mr C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garke, Cisco Zavala, David Garske
May 29, 2015

Terrible customer service My husband and I were interested in the 2015 Highlander. We visited the dealership and met with Cindy who provided us with information on the vehicle. More

by kc1234
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cynthia Muonio
Jun 05, 2015 -

Toyota Sunnyvale responded

I am so sorry to hear about your experience. When miscommunications happen, we aim to resolve them as soon as possible with respect and kindness. We would love to go over the price in detail for your 2015 Toyota Highlander, but first I would like to address these concerns from your visit. At your earliest convenience, please contact me directly. I look forward to speaking with you. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

May 26, 2015

Great Sales Tean Socrates and Bart were great! Drove from Santa Cruz for a great deal. We love our new car More

by CarterCasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Socrates Menchavez
May 26, 2015 -

Toyota Sunnyvale responded

Thank you so much for sharing your feedback with us. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Socrates and Bart. We are glad to hear that you love your new car. We would love to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

May 25, 2015

Amazing experience Today I went to Toyota Sunnyvale to look at used cars. When I got their I was kindly greeted by Logan. None of my time was wasted Logan asked me a few More

by RedCamry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
May 25, 2015 -

Toyota Sunnyvale responded

Thank you so much for sharing your feedback with us. We are happy to hear that we were able to help find what you were looking for including standard-setting customer service from Logan. Thank you for choosing us for your automotive needs and we look forward to meeting all your future needs the next time you need us. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

May 25, 2015

Amazing Car Salesman I bought my 2015 Toyota Prius from Toyota Sunnyvale. I dealt with Sagar, very knowledgeable and customer oriented sales guy. If you wanna buy a new ca More

by Indra Paudel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2015 -

Toyota Sunnyvale responded

Indra, On behalf of Toyota Sunnyvale, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am happy to hear that Sagar was able to serve you and demonstrate how we do business here. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

May 23, 2015

No games, respected my time. This was our third stop after visiting two other Toyota dealerships. If only it was our first stop, we would have saved ourselves a lot of time. We we More

by Maduabum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Papadopoulos, Ahmad Hatamieh
May 25, 2015 -

Toyota Sunnyvale responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am happy to hear that Ahmad and John were able to provide you with the outstanding customer service we strive to deliver to each of our guests. If you have any questions about your vehicle, please do not hesitate to call or visit us. Also, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

May 22, 2015

quick and easy I came in with advertise paper and showed it to Brian. Within 5 minutes, we agreed on the price. Picked up the car in afternoon. Brian is very profess More

by teddy99
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
May 22, 2015 -

Toyota Sunnyvale responded

Thank you for the kind words. We couldn't be happier that Brian was there to provide you with such exceptional service. We appreciate your business and please don’t hesitate to contact us if you have any questions about your vehicle. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

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