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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

September 08, 2015

Long search ended at Toyota Sunnyvale! Toyota Sunnyvale is the best dealership I have visited. I was searching for a 2015 Toyota 4Runner Limited and after a 6 month search talking to many More

by Mike 4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Socrates Menchavez
Sep 09, 2015 -

Toyota Sunnyvale responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that Socrates provided you the best dealer experience ever. We hope you are enjoying your new 2015 Toyota 4Runner, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

September 05, 2015

No pressure, just professional Was looking for a new small SUV and having had a good experience buying a used car at Toyota Sunnyvale a few years ago it was a no-brainer to go back More

by newRAV4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Sep 07, 2015 -

Toyota Sunnyvale responded

Thank you for reviewing your time spent at Toyota Sunnyvale. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable. Stan is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope you are enjoying your new Rav4, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

September 03, 2015

We love our Highlander! We just purchased a car with the assistance of Logan Marcouillier. We came from a distance and had been to four dealerships from Santa Cruz to Palo Al More

by mlmeschi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Marcouillier
Sep 04, 2015 -

Toyota Sunnyvale responded

Thank you for the wonderful review and for traveling to Toyota Sunnyvale from quite a distance to do your business. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

September 01, 2015

Fantastic experience After exchanging a few messages with an internet salesman in two days, Diana, Internet Director, took over. She agreed to my offered price for a 2015 More

by 2015VFour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Diana Kennedy, Jorge Cabrera, Jessica Wilson
Sep 02, 2015 -

Toyota Sunnyvale responded

We appreciate you taking time to leave us a great review. We are pleased to hear Diana did a great job in assisting you in your purchase. Congratulations on your 2015 Prius and don't forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 30, 2015

Great service writers!!!! I called about a service estimate. Allen was polite, prompt and very helpful. I usually use don't use dealer ran shops, however the service provide to More

by lyssiedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen, Rawson
Sep 02, 2015 -

Toyota Sunnyvale responded

Iyssiedo, Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Toyota Sunnyvale. If there is anything more that we can do please come back and see us again. Please consider taking advantage of our complimentary shuttle service we offer as part of our “10-Point Value Guarantee” to every customer the next time you bring in your vehicle for service. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 29, 2015

Friendly and kindly for customer Nobu Ishihara a great sales guy with passion and kindness to customer. My cars break made noise on first day I bought it from Toyota. Nobu Ishihara More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Sep 02, 2015 -

Toyota Sunnyvale responded

Tom, Thank you so much for your kind and honest review of Toyota Sunnyvale. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

August 29, 2015

Outstanding! Was able to drop in for an oil change on a Saturday morning and they had my car and out in no time. I was welcomed promptly and more importantly serve More

by 2carfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Guzman
Sep 02, 2015 -

Toyota Sunnyvale responded

Thank you for reviewing your service experience. We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please take advantage of our complimentary scheduled shuttle service – another fantastic benefit of our “10-Point Value Guarantee.” Sincerely, Bob Pelletier - Parts and Service Director, bobpelletier@toyotasunnyvale.com

August 28, 2015

great service I dealt with Delon Orquin and Sean Nguyen. They were enthusiastically helpful for my car purchase. It was a beautiful Toyota Corolla S 2015, with full More

by ethelcs2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Delon Orquin
Aug 28, 2015 -

Toyota Sunnyvale responded

Thanks so much for this great review about your purchase experience. We always enjoy hearing from our customers. I am pleased to hear that our team has been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that Delon and Sean has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 26, 2015

Good Experience Purchased a 2010 Mustang. I dealt with Josh, Logan and Ken. They are pretty helpful and clear with most of the questions. The car is prettt good with More

by Chen Shen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Marcouillier,Josh Armenta, Ken Costa
Aug 27, 2015 -

Toyota Sunnyvale responded

Chen, Thank you for taking the time to share your feedback. Each employee is a valued member of the Toyota Sunnyvale team and we all strive to provide excellent customer service. Congratulations on the 2010 Mustang and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

August 26, 2015

quick and easy No issues and they try to make everything as smooth as possible. They gave me Amazing deal when I'm actually trying to establish my credit and I could More

by Wubwub420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Mahdian, Marius Coroiu
Aug 27, 2015 -

Toyota Sunnyvale responded

Your words mean so much to us here at Toyota Sunnyvale. Our priority is to have customers leave with a smile. We are glad to have been able to help you with your purchase. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

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