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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

February 20, 2016

Truly great experience I bought a Prius from this dealer with a smooth process, which was already satisfactory. Dan was super friendly and was not hesitant in giving me a gr More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller, Daniel Radcliffe, Phillip Mattus
Feb 22, 2016 -

Toyota Sunnyvale responded

CJ, Thank you for the kind words. We're completely committed to providing exceptional customer service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Toyota Sunnyvale, we value our customers and we look forward to seeing you on your next visit. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

February 19, 2016

Nobu-san is the best! Based on my previous subpar experience buying cars from dealerships, I called Toyota Sunnyvale with no expectations. Luckily my call landed on Nobu-sa More

by minato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Feb 22, 2016 -

Toyota Sunnyvale responded

It was a pleasure to read about your car buying experience working with Nobu. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such an exceptional experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

February 18, 2016

Excellen Mr Nobu Ishihara was excellent job. I felt good and very kindness. I introduce my friend and my client too. Also car condition is very good. More

by Toyota Fun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Feb 18, 2016 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. We are pleased to hear Nobu did an excellent job in assisting you in your purchase. We appreciate you introducing your friend and your client and we look forward to your next visit. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

February 18, 2016

enthusiastic and thoughtful service Luke Zhang provides enthusiastic and thoughtful service, it is awesome. Just like return home. The car is also very good. I like it very much. More

by guodong_zhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Feb 18, 2016 -

Toyota Sunnyvale responded

Thank you for taking time to share your feedback with us. Luke Zhang is a great asset and we appreciate him for giving you that thoughtful service. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

February 18, 2016

Excellent Sales Person Ryan C. at Sunnyvale Toyota I was looking for a new affordable car and made a quote early morning over the Internet. The first person that contacted me was Ryan Cacatian, who wa More

by Celeste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Feb 18, 2016 -

Toyota Sunnyvale responded

Celeste, Thank you for writing this fantastic review and giving our dealership such an excellent star rating. It is great to hear that Ryan was able to go above and beyond your expectations and provide you with such an excellent experience. We are grateful for your recommendations and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

February 18, 2016

The best Omid deliver superior customer service. He's the best of the best. I've had the greatest buying experience at this dealership. Cisco Savala is great More

by Super
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cisco Savala, Omid Shayeganpour
Feb 18, 2016 -

Toyota Sunnyvale responded

Thank you very much for taking your time to leave us a great review. We are pleased to hear about your great experience at Toyota Sunnyvale. If you need anything else for your vehicle, please let us know. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

February 18, 2016

Great Service Excellent sales person named Socrates who provided us the service during our visit to the dealer and Ken C. is very helpful person too. This is my sec More

by avalon 2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, Socrates Menchavez
Feb 22, 2016 -

Toyota Sunnyvale responded

Thank you for leaving us this nice review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first. If you have any automotive needs in the future, please let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee”. Take care! Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

February 18, 2016

A NICE GUY The person who help me puchase my vehicle, Ryan Cacatian, I would recommend to my family members and good friends to ask for him personally. He made t More

by The 3 Dog
Recommend Dealer
Yes
Employees Worked With
Stephen Fitch(he explained things very well), Ryan Cacatian
Feb 22, 2016 -

Toyota Sunnyvale responded

Thanks for writing this positive review. I'm very happy to hear that Ryan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. We are grateful for your recommendations and we look forward to working with your family, and your friends in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

February 17, 2016

Sunnyvale Toyota, the best in Silicon Valley! My wife and I just picked-up our new Camry from Toyota of Sunnyvale this evening and we couldn’t be more pleased, with nothing but good things to say More

by Bryan Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Diana Kennedy, John Papadopoulos, Jeffrey Lin
Feb 17, 2016 -

Toyota Sunnyvale responded

Hi Bryan, We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we have provided you the best dealer experience ever! Thank you so much. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

February 17, 2016

Great experience The sales people at this dealership were wonderful i had this lady jessica wilson help me out and she made me feel really comfortable and that i can t More

by Juliotorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, Fernando Gonzales, Jessica Wilson
Feb 18, 2016 -

Toyota Sunnyvale responded

Julio, Thank you for writing this wonderful review! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. We are grateful for your recommendations. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

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