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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

February 24, 2016

My first purchased of my car to Sunnyvale Toyota Everything was smooth. Sir Ben was very accommodating to us when I bought my car. And then we meet Sir Roy from Finance, and he is very accommodating More

by josh1485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Ben Bagalso
Feb 25, 2016 -

Toyota Sunnyvale responded

Thank you for your kind words and congratulations on your purchase. We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

February 23, 2016

Pleasant visit I bought my new Camry at Sunnyvale, the car sales associate Omid greeted me immediate at the door, all the time with the test drive he is patient, pol More

by dealer rater
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Shayeganpour
Feb 24, 2016 -

Toyota Sunnyvale responded

Thank you for your kind words. Omid is a great asset and we appreciate him for giving you that welcoming experience. We thank you for your recommendation as well and we look forward to serving you again in the future. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

February 23, 2016

Ryan Cacatian an Awesome Salesman Ryan has helped us shop for a pre-owned mini van for my family. He has been terrific to work with. He helped us define our needs. Has been great wi More

by Family Man TO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Feb 24, 2016 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. We're very happy that Ryan was there to give you the customer service we know you deserve. Thank you again and we look forward to seeing you again. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

February 23, 2016

Very good selection of used vehicles Sales person made sure we had a chance of walking out with a used vehicle for being first time buyer. Received all the info that was needed and gave More

by icebucket...brr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu, Fred Moini
Feb 24, 2016 -

Toyota Sunnyvale responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating. We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

February 23, 2016

Another great experience with team Sunnyvale toyota My third purchase here at Sunnyvale Toyota, and as always, it was no pressure experience. The team, as always, were very professional, friendly, court More

by FrancisTK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Kennedy, Stan Wolowski, David Garske, Daniel Radcliffe
Feb 24, 2016 -

Toyota Sunnyvale responded

Hi Francis and thank you. We can't tell you how much we appreciate your customer loyalty. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

February 23, 2016

Great I had an awesome experience. I got what I wanted and very happy with the customer service. Thanks for all the help Phillip Mattus! Would recommend th More

by Alalara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Mattus
Feb 24, 2016 -

Toyota Sunnyvale responded

Thanks for writing this positive review, Alalara. It is great to hear that Phillip took your satisfaction seriously and made sure you got exactly what you wanted. We are grateful for your recommendations and we would love to work with you again. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

February 23, 2016

Friendliness Had a very good experience with the company especially Ratha ke and the manger Bart for helping me with the car that I wanted and being nice. Also hel More

by Lyannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratha Ke
Feb 24, 2016 -

Toyota Sunnyvale responded

It is very kind of you to write us such a nice review, Lyannah. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

February 22, 2016

I was very satisfied until I took the vehicle to my mechanic I was very satisfied with the sales person (Aiden) and the process of purchasing the vehicle. After taking the car to my mechanic I was a bit unhappy More

by Loo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzales, Jordan Mahdian, Aiden Bui
Feb 24, 2016 -

Toyota Sunnyvale responded

We sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

February 21, 2016

Toyota Corolla I was in the process of purchasing a Toyota Corolla and had some out of state purchase questions. I called Toyota Sunnyvale and spoke with salesperson More

by Mike
Recommend Dealer
Yes
Employees Worked With
Jessica Wilson
Feb 22, 2016 -

Toyota Sunnyvale responded

Mike, We're glad to hear that your visit went so well and Jessica was there to provide you with such exceptional service. Please feel free to call or stop by if there is anything else we can do to help you. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Take care. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

February 21, 2016

Good sales man and good service I like the experience buying a car here. My sales person Luke Zhang is very professional and respectful. He patiently answered all my questions and he More

by G.He
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Feb 22, 2016 -

Toyota Sunnyvale responded

We would like to thank you for your wonderful feedback about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Luke Zhang was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We appreciate your recommendation and we look forward to seeing you again. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

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