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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

March 25, 2016

David rocks Patient, friendly, and knowledgable. David made the experience of getting my first car very enjoyable indeed. I was looking for a very specific type o More

by sageleaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garske
Mar 25, 2016 -

Toyota Sunnyvale responded

Thank you for taking time to share your feedback with us. It is great to hear that David took your satisfaction seriously and made sure you got exactly what you wanted. Since you purchased your vehicle from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

March 25, 2016

Great experience I bought my new Prius from Toyota Sunnyvale. I reached the dealership late in the evening and the whole process took a lot of time, in spite of this t More

by Pankaj Chaudhary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Martinez
Mar 28, 2016 -

Toyota Sunnyvale responded

Pankaj, Thank you for your kind words and congratulations on your new Prius. We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

March 24, 2016

Great service from Ashley and Steve Ashely/Sales&Steve/Finance: super nice/helpful. Went above&beyond to provide excellent service. Definitely would recommend to our friends. Restored fa More

by rcarig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Jeffrey Lin, Ashley Fortini
Mar 25, 2016 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. It is great to hear that we were able to go above and beyond your expectations and provide you with a remarkable experience. We are grateful for your recommendations and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

March 23, 2016

Amazing Customer Service! John Ewell helped my husband and I buy our first new(er) car! He was so helpful and genuine and made sure that we had everything we needed. He made su More

by Donelle88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Mar 24, 2016 -

Toyota Sunnyvale responded

Hi Donelle and thank you for the great feedback. John is a great asset and we're thankful to have him on our team. We appreciate your recommendations as well. We hope you are enjoying your 2015 Mazda CX5, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-664

March 22, 2016

Great buying experience. We bought a Prius there. The transaction is very smooth. The price was agreed from the internet chat. All we have to do was to get there and do the More

by njoyn8ure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Mar 22, 2016 -

Toyota Sunnyvale responded

At Toyota Sunnyvale, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review and recommendations. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

March 22, 2016

Excellent car buying experience. This review is for the used vehicle branch of Toyota of Sunnyvale. After car shopping for a few months at different dealerships (and having mostly More

by jjcvit1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, Marius Coroiu
Mar 24, 2016 -

Toyota Sunnyvale responded

Thanks for the input. We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them. We understand that buying a car is an important decision and we are honored that you chose Toyota Sunnyvale. Since you purchased your vehicle from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

March 22, 2016

Excellent customer service Dan Fuller helped me to purchase my Toyota Sienna. He was sincere and enthusiastic. He worked very hard to get both sides agreed on the price. He w More

by AsianTiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Dan Fuller, Jay Lu
Mar 24, 2016 -

Toyota Sunnyvale responded

Thank you for leaving us this great review. We are very happy to hear that Dan Fuller could be so helpful with your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Until then, dont forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee. Take care. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

March 21, 2016

John Ewell Dear John, Thanks for your excellent service and help to buy a new Toyota Prius. It was a please to make a deal with you. More

by GennadyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
King Pizarro, John Ewell, Cisco Savala
Mar 22, 2016 -

Toyota Sunnyvale responded

Gennady, Thank you for taking the time to give us feedback on your purchasing experience at Toyota Sunnyvale. We're glad to hear that John was able to give you an overall positive experience. Thank you for your business and enjoy your new Toyota Prius. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

March 20, 2016

Brian Nguyen Excellent service. Brian has good communication skills. He provided good service to us. He did negotiation in a proper way, no pushing at all. He has More

by Harbans53
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Mar 21, 2016 -

Toyota Sunnyvale responded

Thank you for taking the time to submit this nice feedback. Hearing that you received excellent service from one of our sales staff is always encouraging and reassures us of our commitment to our customers. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

March 19, 2016

Fred was informative, patient, and helpful! Thanks! We were not sure what type of car we were looking for exactly, and Fred was informative by showing us around the lot and discussing the features and d More

by DLandMAG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzales, Fred Moini
Mar 21, 2016 -

Toyota Sunnyvale responded

Your kind words are a reminder of exactly why we are in business. We always strive exceed our customer's expectations and it appears as though Fred and Fernando has done just that. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Take care. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

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